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Air New Zealand snapping up ITC graduates

Posted on 12/10/2022 by

Ruby Cowie is one of several Study From Home graduates that Air New Zealand has hired recently.

As the New Zealand travel and tourism industry gears up for a very busy summer season ahead, we’re seeing our ITC graduates get snapped up by employers practically as they walk out the door from their graduation ceremony. Many before they graduate.

One of those employers is Air New Zealand, which is quickly hiring and training staff across their operations all over the country. We are fortunate to be recognised as a preferred provider for many airlines and tourism organisations. Our highly skilled graduates are sought after by the industry.

For us, these job offers are hugely exciting, as many of our graduates begin studying with us with the goal of working for this renowned and award-winning airline. To see students land their dream jobs immediately is everything we could hope for as an education provider.

One of these graduates is Ruby Cowie, a Study From Home graduate who has been dreaming of working with Air New Zealand since she was 10 years old. We reached out to Ruby to have a quick chat about the application process and her advice for other students.

How do you feel your qualifications with ITC prepared you for this new role at Air NZ?

I feel that my qualifications with ITC prepared me for my new role with Air NZ by allowing me to have a lot more knowledge of an airport and cabin crew. It helped me feel much more confident when I applied for the role because I had a lot of more information and confidence behind me.

 When you first applied, what did you have to do?

When I first applied for the role I had to send through my CV and a cover letter and answer around 20/30 questions online about myself and about the role. From then I had to wait a few weeks to hear back if I got accepted to the next stage or not.

It must have felt amazing to have that positive reply after your initial application. What was the next step once you applied?

It was an amazing feeling to get told I passed through to the next stage, as it has been my dream career since I was 10 and I didn’t expect to get a job at only 21 years old.

The next steps was: I had to do a digital online interview (due to covid) with a cabin crew/ Air NZ manager. It was about a 30-40 minute interview where I got asked some behavioural and psychological questions, and also some questions about myself and what I want from the job for them to get to know me and how I think.

After my Interview I got told it would take up to 7 days to hear back if I’d been accepted to the next stage, however I was lucky enough I got a call back within 20 mins to say I had been accepted to the next stage. This stage was called the “vetting stage”, which was all the nitty gritty things. Firstly I had to complete an online cognitive and maths test, so basically brain testers and English etc to see how my brain works. From then I did a medical test, a swim test, a hearing and physical, an eye test, a criminal test check, a reference check, and a few other bits and bobs.

From there if you are successful you get offered a job and put into the next available or suitable intake for you. I am starting my job after my wedding in Nov 2022, so around mid-October they will fly me up to Auckland to get a uniform fitting and grooming information. From there you will get a starting date where you will do 4 weeks intensive ground training and then you have final exams.

Once you complete and pass your final exams you will be a qualified Air New Zealand flight attendant. Then you will be ready to fly on the planes!

 Would you have any words of wisdom or tips for others at the application stage?

My tips would be to be yourself, don’t try to be who you think Air NZ wants. Be you.

How did they tell you that you got the job?

I got a phone call and a confirmation email.

 What are you looking forward to the most with your training?

I am most looking forward to meeting lots of new friends and sliding down the emergency slide off the plane.

I certainly couldn’t of done it with the help of ITC. They made me build some extreme confidence and made me feel extremely proud of who I am and what I want to do. I highly recommend ITC, I did Study From Home so it was extremely flexible for me as I worked full time so I could still earn money and study at the same time.

Want to be the next Air New Zealand hire?

ITC and Study From Home are trusted providers for travel and tourism qualifications in New Zealand, which is why many employers love receiving applications from our graduates. If you have a dream to work in the industry, our qualifications can help you take that first important step with a valuable certification.

Don’t hesitate to explore our course options or get in touch to find out more.

Study From Home – 0800 TOURISM (0800 868747) or

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