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ITC Launches Online

Posted on 14/01/2015 by
ITC now offers a range of online courses

ITC now offers a range of online courses

On Thursday 7 August the International Travel College of New Zealand (ITC) officially launched its new online learning programmes.

ITC staff and industry members gathered at ITC’s city campus for the event. Distance Learning Programme Manager Carla Sutton introduced the online courses, thanking the staff involved in creating the courses, and the industry contacts who had provided valuable feedback during their development. Carla gave special mention to Karen Houston of Training & People Development Specialists, who had written the course material.

The courses – which cover cabin crew, ground crew, tour guide, and cruise staff training, customer service, sales skills, and careers in travel and tourism – are wide-ranging in their application.

As well as providing a cost- and time-effective way for those in the industry wanting to upskill and employers wanting to provide professional development for their staff, Carla also spoke about the positive impact they will provide for secondary school students.

“Many students don’t know what they want to do when they leave school; and our school contacts have expressed concern about how to keep students at school in their final high school years. These programmes will give them a taste of the exciting travel and tourism industry and we aim to engage their interest in undertaking further study.”

The accessibility of the courses, which are available on any PC, Mac, tablet or smart phone, is one of their key benefits. Carla spoke about students being able to do lessons on the bus on the way home from school or work, undertaking stop-and-think exercises in their lunch time or connecting with their peers on the forums in the evenings.

Wendy Iceton showing on an ipad how flexible the courses are.

Wendy Iceton showing on an ipad how flexible the courses are.

Each course has a Bronze, Silver and Gold level, with Bronze providing basic course lessons and the Silver and Gold levels offering more personalised study and assessment. Gold students will have access to tutors and other students through online forums. Students who complete the Silver and Gold levels will also receive a Certificate of Completion.

A fourth Platinum option is available for customers who want to tailor the online training to their own business. This option provides flexibility in terms of branding, reporting, additional workshops and one-on-one sessions and will allow travel and tourism operators to provide highly relevant professional development to their staff.

It was clear from the evening’s presentation that a great deal of time, care and consideration has gone into developing these new programmes to meet the needs of the wide range of people interested in travel and tourism. And there is plenty more to come. Guests were asked for ideas on what other courses would be valuable for the industry and course writer Karen Houston promised she had plenty of new ideas as well.

Watch this space: http://itconlinetraining.com

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ITC Ready to Launch ITC Online Training

Posted on 26/01/2014 by
ITC offers short courses via ITC Online training site

ITC offers short courses via ITC Online training site

International Travel College is set to launch its new online short courses in August.

The online courses will cover training for cabin crew, ground crew, tour guiding, cruises, and careers in travel and tourism. Two online soft skills courses on winning with customers and sales skills have also been developed.

ITC’s Distance Learning Programme Manager Carla Sutton says the courses have been created in direct response to the needs of industry.

“We have strong connections across New Zealand with airline, travel and tourism operators. We asked them what they wanted from us and we were prepared to do what it took to provide it.”

The clear indication from industry was that ITC should offer courses that would allow all those involved in travel and tourism to benefit – from those just starting to explore their interest to those already working in the industry.

“Developing these courses for online delivery was the best way to do that,” says Carla. “It makes them accessible and affordable to anyone without the constraints of time or money to do onsite training.”

“Because people can study from any PC, Mac, tablet or smart phone it’s perfect for those entering the industry, people wanting to update their skills, or employers wanting to help their staff update their skills.”

The courses ranges from Bronze to Silver and Gold, with Bronze providing basic course lessons and the Silver and Gold levels offering more personalised study and assessment. Students who complete the Silver and Gold levels will also receive a Certificate of Completion.

The courses have been extensively trialled with the help of ITC’s staff and on-campus students.

“As with all of our training, the online courses have been designed with real-world practical applications in mind,” says Carla. “They have been written and designed by authors with a huge range of industry experience, real work skills and great teaching experience.”

Feedback so far has been excellent and ITC is looking forward to launching its new courses in August 2014. ww.itconlinetraining.com

 

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