ITC Graduate Fulfils a Dream

Crystal (far right) now working for an airline, thanks to ITC and the training she had via her Distance Learning course.

Crystal Coates completed ITC’s National Certificate in Tourism Core Skills (level 3) in 2013. Immediately afterwards, she enrolled in our level 3 Aviation course. Crystal decided to study through ITC’s Distance Learning, as she was employed full time as a retail store manager. She proved to be an outstanding student.

In March 2014, Crystal had the opportunity to join the training programme with Jetstar.

“Ground school was quite intense, so much to take in in such a short time. Exams… oh my goodness! But I passed them all and the practicals as well” says Crystal.

Being offered a job as a flight attendant with Jetstar was a dream come true.

“I’m loving it! The crew have all been welcoming and helpful. The hours at first were a little tough, but I’m getting used to them now; waking up at 3-4am is the norm. I’ve set an early preference so I can be home with my family in the afternoon and evening. It has definitely been very different to anything I’ve done but that has been great.”

Auckland-based crew at Jetstar fly domestically and trans-Tasman, which means Crystal has flown to Christchurch, Wellington, Queenstown, Dunedin, Gold Coast, Sydney, Melbourne and Adelaide.

“I hope to be sent to Christchurch one day to work a Fiji flight,” she says.

Jetstar’s crew is made up people of all ages. “Many different cultures as well which is nice,” says Crystal.

Crystal is thrilled she started on this new career path with ITC and says she only wished she had given it a go earlier.

“I’m so glad I’ve finally fulfilled a dream to become a flight attendant. Thank you for the support and encouragement while I was studying with ITC!”