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Getting career confidence back with ITC

Posted on 20/02/2014 by
Study From Home workshop

Study From Home students participate in a face-to-face workshop

Every year many students complete one of ITC’s distance online learning (DOL) courses for the travel, tourism and aviation industries. Gaining the confidence to get out and apply for jobs can be tough, so we make career preparation an important focus of the course.

More than half of our DOL students study from home because they are looking after young children. After a few years staying at home, many lose confidence in their employment prospects.

DOL graduate Lynda says, “I felt like I had had so much time off that I had become a recluse and didn’t know how to be in the public eye anymore or approach customers with confidence. I even thought I would forget everything I had learnt in previous employment.”

Another graduate Margaret adds: “I didn’t apply for a job for months after completing my course, as I thought they would decline my application as I had not been in the work force for so long.”

Many parents want to take care of their child at home. But DOL graduate Hazel found that getting out there had a positive impact on both her and her child. “Getting a job meant I could earn much more money to support myself and my child, while also gaining a social life outside of our house. I think many single mothers don’t want to send their child to childcare so soon. It seems hard at first but you and your child will adapt,” she says.

Lynda says that the ITC course helped her a great deal. “Training with ITC contributed a lot to gaining my confidence back. Having the phone assessments and orientation, and even graduation, and being amongst other people was a boost. With anticipation I wanted to get back into the work force and show off some recapped skills,” she says.

Lynda is also an advocate of gaining work experience while you study and says that having a part-time, casual job gave her a big confidence boost.

Margaret found that getting out there and applying for jobs was a useful learning experience in itself. “I wasn’t successful in my first application. I didn’t let that get me down: I used it as a learning curve. I took out my ITC notes on career preparation to make sure I was ready. For my next application, I knew exactly what I was going to say to any question asked, and was able to reply back in full confidence.”

Margaret now works for the call centre at Qantas Airways, Lynda is working for Flight Centre in Perth (WA) and Hazel works at Auckland Airport for Menzies Aviation.

As Margaret says: “Don’t let fear get in the way of your dreams. If you prepare for your interview, all will fall into place and your dreams will come true!”

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ITC Ready to Launch ITC Online Training

Posted on 26/01/2014 by
ITC offers short courses via ITC Online training site

ITC offers short courses via ITC Online training site

International Travel College is set to launch its new online short courses in August.

The online courses will cover training for cabin crew, ground crew, tour guiding, cruises, and careers in travel and tourism. Two online soft skills courses on winning with customers and sales skills have also been developed.

ITC’s Distance Learning Programme Manager Carla Sutton says the courses have been created in direct response to the needs of industry.

“We have strong connections across New Zealand with airline, travel and tourism operators. We asked them what they wanted from us and we were prepared to do what it took to provide it.”

The clear indication from industry was that ITC should offer courses that would allow all those involved in travel and tourism to benefit – from those just starting to explore their interest to those already working in the industry.

“Developing these courses for online delivery was the best way to do that,” says Carla. “It makes them accessible and affordable to anyone without the constraints of time or money to do onsite training.”

“Because people can study from any PC, Mac, tablet or smart phone it’s perfect for those entering the industry, people wanting to update their skills, or employers wanting to help their staff update their skills.”

The courses ranges from Bronze to Silver and Gold, with Bronze providing basic course lessons and the Silver and Gold levels offering more personalised study and assessment. Students who complete the Silver and Gold levels will also receive a Certificate of Completion.

The courses have been extensively trialled with the help of ITC’s staff and on-campus students.

“As with all of our training, the online courses have been designed with real-world practical applications in mind,” says Carla. “They have been written and designed by authors with a huge range of industry experience, real work skills and great teaching experience.”

Feedback so far has been excellent and ITC is looking forward to launching its new courses in August 2014. ww.itconlinetraining.com

 

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