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Meet Melissa Tanthadilok – the SFH graduate whose online studies led her to an incredible dream job!

Posted on 23/08/2023 by

Melissa chose Study From Home so she could continue to manage her work and family life while earning a qualification.

One of the best parts about earning a qualification with Study From Home is that our online portal makes it all incredibly flexible and convenient.

That’s exactly what drew graduate Melissa Tanthadilok to our courses. And now, she can look back and see exactly how what she learned has set her up for her fantastic position as a FIT Reservation Consultant.

Read on to see our full interview with Melissa and why Study From Home was the perfect choice for her.

Why did you choose ITC Study From Home?

One of the most significant reasons was flexibility, as I can create my schedules in order to balance my study with work, family and my other responsibilities.

Convenience is also an important reason for me. I didn’t have to commute to campus, saving my time and money on transportation. I was able to create my own learning environment.

What does your current study/work routine look like?

For the past 9 months, I have been working as a FIT Reservation Consultant at ATS Pacific NZ, a division of Helloworld Travel Service (NZ) Limited. Please see below the job description as FIT reservations consultant:

  • Actioning quotes and bookings
  • Performing administrative duties e.g., filing correspondence correctly
  • Providing correct information to agents and offering alternative services and suggestions should any component be unavailable
  • Accurate communication (written and verbal) with agents and suppliers
  • Liaise with other team members and assist with workflows as required

Has any of the study content been valuable in your current role?

Absolutely! Enrolling in a tourism course at ITC really helped me land my job as a FIT Reservations Consultant. I learned all about taking care of customers, how the travel industry works, cool facts about different places, and even how to use specific reservation system like Amadeus. All of these skills and knowledge are perfect for what I am doing now.

ITC also helped me get better at talking to people, handling things when they don’t go as planned, and being a good problem solver – all super important for working with agents, suppliers and customers in order to make their travel plans in NZ smooth.

What are your highlights so far about your role?

I get to be a part of people’s exciting travel plans. Whether it’s a dream vacation or a business trip in New Zealand, I am here to make it happen.

Do you have any words of wisdom for others out there wondering if they should Study From Home?

Well, my favourite quote of all time is “The best way to achieve a goal is to devote 100 percent of your time and energy to it” – Sheldon Cooper from The Big Bang Theory.

What are your career aspirations or what are you excited about using these qualifications for in future?

With my tourism knowledge, I might consider starting my own travel-related business such as offering personalised travel consulting services.

Flexible and convenient online learning

Study From Home makes earning a valuable qualification incredibly convenient. Our flexibility means that you can fit your studies in around a busy lifestyle, whether that’s a job, childcare, or anything else.

Our focus throughout all our qualifications is to provide real-world knowledge and skills, so you can graduate and quickly find jobs in the travel and tourism industry. Like Melissa, many graduates find that what they learn with us applies directly to their new roles!

And the best part is – you can get started with Study From Home at any time.

Contact us today to learn more about our qualifications, or sign up for a free trial to see what it would be like to study with Study From Home!

Study From Home – 0800 TOURISM (0800 868747) or

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