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Introducing Victoria Whittaker: ITC and Study From Home’s newest course advisor

Posted on 27/01/2022 by

Victoria Whittaker is ITC and Study From Home’s newest course advisor, bringing with her a wealth of experience in the industry.

ITC and Study From Home recently welcomed Victoria Whittaker to the team. She’s a keen traveller with years of experience in the industry, and she has just started working as a part-time course advisor.

Between her experience, passion for travel, and love of sharing all of that with the next generation looking to enter the industry, she’s the perfect person to help guide our students through their studies.

We had a quick chat with Victoria to learn more about her career in tourism and travel, what she thinks are the most important skills for graduates these days, and where she thinks the industry is headed next.

Welcome to the team! Can you tell us a little about your history working in the travel industry?

It’s great to be onboard with ITC. I started working in the travel industry in 1999 when I landed my first job with Air NZ as ground staff at the Blenheim Airport. It was fantastic, great bunch of people, I got to know the pilots, and the baggage guys were great, it was a real joy going to work.

Even got to meet Sean Fitzpatrick!! (All Black legend).

After 6 months in this role, I had an opportunity to apply for cabin crew with Air NZ. This was the role I had always dreamed of, so I went for it. Unbeknown to me when I went for my interview that the role was for International Cabin Crew which was even better. I started this role later in 1999, I met my now best friend on my training course.

I flew for 6 years in total, 4 years out of Auckland and 2 years out of the Air NZ London Base at Heathrow. It was always about the feel good experience for the customer, as most of the people on our flights were going off on exciting holidays, or away for business, so it was always important to make sure that their whole experience was a wonderful one.

How do you think that experience will help you support students?

I enjoy sharing my experiences, and I will always have time for any student who wishes to learn more, and seeks advice.

What do you think are the most important skills anyone can have in the travel and tourism industry?

Kindness, patience, and a need to want to give the best service. I think you need to have a real passion for this industry and if you do, this will really show.

What do you think is next for travel and tourism?

I think travel and tourism will come back even bigger and better once we learn to live with Covid. People who love to travel are itching to get back out there, and our young people of today will be really ready to spread their wings. I don’t think, well, I hope that these last 2 years hasn’t put people off travelling. It certainly hasn’t put me off.

What’s your best advice for students looking to get into the industry right now?

Set yourself a goal, keep focused on it, work hard and when you land your dream job, have a good work ethic, and just enjoy every day. If you can find a job that you love, then it’s not really a job.

Are you ready to be part of the team and learn from Victoria? It’s never too late to get started at ITC and Study From Home. Get in touch to find out more about our courses and how to enrol today.

Study From Home – 0800 TOURISM (0800 868747) or

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Meet Brooke Robinson: The high-flying graduate who recently landed a job with Air New Zealand

Posted on 21/01/2022 by

Brooke Robinson is a keen traveller and ITC graduate who recently got a job with Air New Zealand.

Brooke Robinson is one of ITC’s lovely Christchurch graduates who graduated in late 2019. She completed both her Level 3 and Level 4 Certificates with ITC and attained Distinction with both.

Not to mention, she was also awarded the academic excellence award and was one of the student representatives for her class during level 4 as well.

Brooke grew up in a travel-loving household with both parents in the industry, and was always interested in following in their footsteps. After graduating ITC, she spent a year working in real estate, but always wanted to get back to tourism, so recently applied for a role with Air New Zealand – and landed it.

So of course, we interviewed Brooke to learn more about her new job.

Congratulations on the job! Was it always a dream to work with an airline?

I had always had a keen interest in working for an airline but I didn’t really know which part of an airline I would most want to work in.

While studying at ITC you learn about a roles throughout the industry you never would have known about. Working ground crew for an airline was definitely something that piqued my interest and I was fortunate enough to complete my 1 week work experience placement during Level 4 with Plane Biz, which is a Christchurch company who has contracts to complete check in, ground operations, loading and more with a lot of major overseas airlines such as Emirates, Qantas and Singapore Airlines.

It was during this week that it solidified for me that this was in fact the job I see myself doing in the future. Since then I have worked hard to ensure I have the skills and experience to land the role when the opportunity presented itself.

How was ITC (and the lovely Nicky) involved in helping you get the role?

When you finish at ITC, they never forget about you! There is always ongoing support for you from ITC well after you graduate.

Nicky kept me in mind when new jobs were advertised and I was always checking the ITC Jobs Facebook page too. When I saw this role, I emailed Nicky and she helped me look over my CV before I submitted my application. She also sent a letter of recommendation on behalf of ITC to go alongside my application. The ITC workbooks were also a great help for preparing for my interview too so be sure to keep those and review them when you head for an interview yourself!

What will you be doing for Air New Zealand?

My position with Air New Zealand is a Customer Service Agent at Christchurch Airport, which comes with a variety of duties and responsibilities.

What are your ultimate career goals? 

While studying, this is the role I saw myself in in the future and with everything that has happened over the last 2 years, I am very thankful that this has been possible for me.

For now I am very happy to be where I am but perhaps in a few years’ time, if the opportunity came, I would love to continue to grow within Air New Zealand and potentially transfer to other airports around the world to continue to deliver the exceptional Kiwi service while experiencing other cultures and cities at the same time.

Do you have any advice for current and future ITC students?

My advice would be to put yourself out there and enjoy the journey. The time you have with ITC is invaluable and you will learn an incredible amount from the tutors, other students, guest speakers and the course material. Be sure to ask questions, build and maintain positive connections and have fun!

Ready to fly high like Brooke?

Brooke is a fantastic example of what you can do when you have a goal and keep working towards it. The team at ITC is so excited to see her succeed, just as we love supporting any of our graduates into industry roles.

If you’ve got your sights set on the tourism industry, ITC can help you get there. Get in touch to find out more about our courses – or to find out how to enrol!

Study From Home – 0800 TOURISM (0800 868747) or

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Now hiring: 8 incredible travel and tourism jobs

Posted on 19/01/2022 by

Looking for a job in travel and tourism? Here are 8 amazing opportunities available only to ITC and Study From Home students and graduates right now.

Are you passionate about travel? Driven and ready to learn? Ready to enter one of the most exciting industries in the country?

The travel and tourism industry is looking for you!

There are countless incredible roles available in the industry right now, and with the right qualification from ITC or Study From Home, as well as application support from our Employment Consultants, our graduates are perfectly placed to land some of these phenomenal roles.

Which of these current job listings sound like you?

Cabin crew – Jetstar

Jetset with Jetstar in this cabin crew role. It’s part-time and based in Auckland, which could be the perfect opportunity for someone to get a foot in the door while finishing their studies. And don’t forget, many part-time roles can lead to full-time positions.

Aviation Security Officers

Auckland and Christchurch Airports are both currently on the lookout for qualified Aviation Security Officers. Auckland Airport is also looking for a load & queue assistant. For those looking for a career in aviation, this is the perfect starting point.

Milford Wanderer Crew Member – Discovery Expeditions RealNZ

There’s something truly magical about the Milford Sound, and not only can you enjoy it for yourself for a two-week-on and two-week-off roster, you can help others discover it as well as part of the crew of the Wanderer. This candidate must be a real team player and something of a jack-of-all-trades who can do everything from assist with food preparation to guiding guests on activities.

Front of House agent – Sandspit Holiday Park

Sandspit Holiday Park is a picturesque holiday park in Rodney, where guests come to relax and enjoy the beautiful weather and beaches. This Front of House agent will need to be friendly, welcoming, and helpful, and for the right person, this full-time role may even come with accommodation.

Guest Services Host – Kelly Tarltons Sealife Centre

Who loves travel and tourism and the ocean? This part-time position is ideal for friendly candidates who are excited by sealife and want to share it with visitors. This is a job that’s all about fun, but also comes with amazing perks such as free access to attractions and volunteer days to give back to social causes.

Flight attendants – Jetconnect

Jetconnect is looking for flight attendants to be based in both Auckland and Wellington in full time roles. ITC and Study From Home courses specifically focus on offering the skills and qualifications you’ll need for these roles, and our Employment Consultants can offer you advice and support as you apply and go through the interview process.

Branch team member – Jucy Rentals

Do you love road trips? Do your friends always come to you for the best advice on where to stop and what to do? This full-time branch team member role in Auckland needs someone excited to be part of the full customer experience, from ensuring all rentals go out in top condition, handing over the keys, and offering your best New Zealand road trip advice.

Visitor Hosts – Hundertwasser Art Centre

Whangarei’s Hundertwasser Art Centre is one of New Zealand’s underrated tourist attractions, and it needs passionate staff to help welcome tourists on site and ensure the best customer service possible. This part-time role would be ideal for anyone with a special interest in art, and for those looking to become hosts in the tourism industry.

Of course, these are just a handful of the incredible travel, tourism, and aviation roles available right now. There will be more a week from now, and plenty of new opportunities once you have graduated with ITC or Study From Home qualifications that will give you a leg up in the industry.

And that’s not even mentioning the countless opportunities available all around the world.

If you’re a current student or recent graduate looking to get started in the industry, take a look at these opportunities and more on our Current Job Vacancy page. These vacancies are only available for ITC and Study From Home students. With study options available right now, why not become one today?

If you’re interested in working in these kinds of roles one day, but don’t yet have the qualifications to apply, consider studying with ITC or Study From Home to earn industry-recognised qualifications from tutors who are just as excited about the industry as you are.

Take a look at our available courses here or get in touch to find out more.

Study From Home – 0800 TOURISM (0800 868747) or

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Turn your summer adventures into an incredible career

Posted on 29/12/2021 by

Roy’s Peak is one of New Zealand’s best tourist attractions. Can you imagine making a career out of helping others visit places like this?

Merry Christmas and happy New Year to everyone! We hope you’re out enjoying the beautiful New Zealand summer and everything that has to offer, from fish’n’chips on the beach, to Great Walks, to awesome sightseeing and tourist attractions.

It’s the best time of year to get out and explore our backyard, and while you’re at it, why not consider turning this sense of fun and exploration into a lifelong career that’s as rewarding as it is enjoyable?

Study for a career in tourism and travel with ITC

From Hobbiton to the AJ Hackett Bungys, whale watching, and relaxing hot pools and spas dotted around the country, New Zealand is brimming with fantastic tourist attractions. And as a leading provider of tourism and travel qualifications, we’re proud to say that we have graduates working in many of these attractions across New Zealand (and the world!).

ITC offers industry-recognised travel and tourism courses at level 3, 4, and 5.

These courses run from just 20 weeks to two years, allowing you to pick up a qualification quickly and get straight to work, or take the time to earn a higher-level qualification and take a step up in your career goals.

All courses are NZQA accredited, are approved for student loans and allowances, and some students are eligible for the NZ Fees Free program.

Working in travel and tourism

To work in travel and tourism is to have an exciting career that’s always changing, always rewarding, and always fun.

All of our tutors at ITC have some kind of industry experience, so they’ll be the first to tell you the benefits of this career, and will help you work towards your goals in the industry.

Additionally, ITC employs two Employment Consultants, who work with current students, recent graduates, and even graduates who have left ITC years before to find roles in the industry. They can help find new opportunities and work with you to improve your CV and fine tune your interview skills.

Right now, tourism is gearing up and getting ready to boom once borders reopen and things start returning to normal. We’re already seeing an increase in available roles for qualified employees, and we know that’s only going to grow once things truly get up and running again.

That means, if you make a resolution to earn a qualification now, you’ll be graduating right as tourism takes off – setting you up to step straight into an amazing role in our favourite industry.

So if you’re keen to enrol while putting your feet up over summer, you can by heading to:

Or to find out more about our qualifications, how we help graduates find roles, or which course would be best to help you reach your goal, don’t hesitate to get in touch.

We’ll be back in the office in the New Year and can’t wait to hear from you.

Study From Home – 0800 TOURISM (0800 868747) or

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Graduate interview: Meet Jack Persen, who recently landed a role with Air NZ!

Posted on 01/12/2021 by

Study From Home graduate recently landed a role with Air New Zealand.

Jack Persen earned his qualification with Study From Home, then set out to find a role in the industry – ideally in aviation.

Our team of Employment Consultants worked with Jack and encouraged him to apply for a Customer Service Agent role with Air New Zealand in Hamilton. Jack very nearly got the job but only just missed out, and clearly Air New Zealand were impressed, as they called him back to apply for a different role instead.

That’s why this summer Jack will be working with unaccompanied minors as they travel around New Zealand, a fantastic first role in the industry and one that is sure to quite literally take him places.

We received wonderful news after this amazing opportunity that Jack has been offered a permanent role as a Customer Service Agent with Air New Zealand.  He starts his new role on the 7th February 2022.  We are so pleased he still got tp his dream job.

We had a quick chat with Jack about his time with Study From Home and his unaccompanied minor role.

What was your favourite thing about Studying From Home? 

My favourite thing about studying from home was the flexibility of being still able to work part time and study when I am not working. I did also enjoy having fun and supportive tutors to work with.

How did you find out about the job you’ve applied for?

I found out about the role after they had told me that I wasn’t successful in the previous job I had applied for. Air New Zealand rang me a couple of days later offering me a different position which could lead into the role I had originally applied for.

How have you found the process of application with Air NZ? What has that been?

The process with Air New Zealand has been easy. The process started off with them ringing me to offer me the role. Once I had accepted the job, there were multiple security and health checks that I had to do which were very easy and organised by Air NZ.

How has ITC supported you with the application process?

ITC supported me with helping with my CV and also giving me helpful advice with the process of application and heaps of information about the job itself. It helped give me confidence when going through the interview process.

Do you have any advice to help inspire anyone else deciding to enter into tourism or aviation?

Follow your goals, stick to what you are doing and always put 100% effort into whatever it is. It will pay off in the end.

Working in aviation

Jack won’t be the only one getting a job with Air New Zealand this summer, as the Auckland border comes down and we look ahead to open borders for the whole country, the entire aviation industry is gearing up and hiring huge numbers of skilled staff.

In fact, Emirates recently launched their hunt for more than 3,000 cabin crew and hundreds of support roles – and that’s just one airline!

If you’d like to work in aviation, now is the time to earn a qualification so you’ve got the skills and knowledge to start a job with Air New Zealand like Jack, or any of the countless airlines around the world seeking staff right now.

Take a look at the qualifications you’ll earn with Study From Home, and get in touch with the team to find out more about enrolling!

Study From Home – 0800 TOURISM (0800 868747) or

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Student interview: Meet Desiree Paul, the student scoring record-high grades while studying from home

Posted on 25/11/2021 by

Desiree at the airport with her siblings before flying to Australia.

Desiree Paul is a level 5 Study From Home student who completed levels 3 and 4 with another provider, then switched to ITC (and loved it!).

Recently, Desiree completed an assessment as part of the level 5 diploma, and received the highest grade ever given for that assessment. Needless to say, her work ethic and enthusiasm have shone through and greatly impressed her tutors and everyone on the Study From Home team, so we decided to have a quick chat with this star student.

Here’s a quick interview with Desiree about her time with Study From Home, taking on level 5, her career goals, and more.

What made you decide to get your qualifications with Study From Home?

I chose to study from home because I like the idea of being able to study on my own time. I also focus and get work done better when I am in my own space. The other reason I chose to study from home is because it allows me to do house chores when I am having a break.

You’ve already completed levels 3 & 4, so why was level 5 important to you as well?

I have always been really passionate about all aspects tourism, so as soon as I started studying tourism I decided that I would go to the highest level of studying I can. I also would like build my skill set and information.

We heard you recently received the highest grade ever on a certain paper. Was it an area you’re particularly interested in?

Wow, I’m so happy to hear that. Yes, workplace management and human resources has always been an interest of mine. I first found an interest in Human Resources when I took tourism as a class at high school.

How have you found the experience of earning qualifications from home?

I absolutely love it, being able to study in my own space and in my own time is amazing. I also love ITC, the content of the study material is interesting and really informative. I love the activities as well I find them fun but at the same time helpful.

What are your career goals once you graduate?

Once I graduate I would like to go and work on Hamilton Island, either in human resources or as a conference and events manager. I became interested in Hamilton Island when I started level 4.

Is there anything else you’d like to mention or share?

I’d like to thank ITC for this amazing opportunity I have to study with them. I absolutely love studying with ITC.

Desiree shows just how much you can achieve while studying from home. Is that something you’d be interested in? Get in touch with our friendly Study From Home team to find out more about the qualifications you can earn online, and how you can get started as soon as you’re ready!

Study From Home – 0800 TOURISM (0800 868747) or

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NEW Study From Work launch: Flexible online qualifications for professionals

Posted on 24/11/2021 by

Study From Work offers professionals flexible online qualifications.

Today we are announcing our launch of our brand new self-directed learning platform and industry led qualifications with Study From Work!

These qualifications are not focused on just travel and tourism, but on professional skills and knowledge that can offer benefits for any career or business wanting to upskill their team.

Here’s a little more about this exciting new development.

What is Study From Work?

Study From Work provides NZQA-accredited personal development qualifications for professionals looking to develop their skills and knowledge, and ultimately further their careers.

These qualifications come in the form of ‘micro credentials’, which are smaller, focused qualifications that target skills development.

For example, the first credential available through Study From Work is a ‘Human Resources People and Culture’ micro credential, which offers 15 NZQA credits at level 5 (which is diploma level). In the course, you will learn about the legislation and regulations relevant in New Zealand workplaces, the main functions of human resources, demographics and social change, and much more.

These courses are available online for any professionals to take in their own time, from the comfort of their own home or in the workplace. The courses are comprised of a combination of video lessons, exercises, tests, and activities, making learning interesting and interactive, rather than a basic read-and-answer format.

The HR, People and Culture micro credential is available now, and there will be more micro credentials available soon.

Responding to industry needs

Over the years, ITC has offered workplace training. Many of these have been successful, and each one has been met with genuine enthusiasm from New Zealand workplaces.

That’s because the demand for flexible, online study for New Zealand employees is huge.

Randstad’s 2021 Employer Brand Research found that ‘good training’ is one of the top five attributes that attract them into a job, which means that workplace training programmes can help to attract and retain staff for employers. Additionally, one in four Kiwis said they were planning to upskill for post-covid employment, which means that plenty of professionals are also looking for their own opportunities to upskill.

Especially now, learning online and upskilling for career advancement is more relevant, achievable, and useful than ever – and we already have the systems and support in place to make that happen for professionals all over the country.

These credentials have been selected specifically to fill the needs of workplaces, but also to be able to apply to a vast range of careers and roles, ensuring that any professional can benefit from learning online.

This personal development will no doubt help staff retention, give value to employees, help quickly upskill staff and give opportunity for growth in the company.

ITC has long been a leader in the online qualification space for students, and now Study From Work will offer the same fantastic online portal and support services, but with a focus on providing level 5 qualifications to anyone already in the workplace.

If you’re interested in upskilling your workforce, or making the decision to upskill yourself, take a look at the Study From Work online options, and get in touch to find out more.

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What’s happening around the world? An update on travel and tourism around the globe

Posted on 10/11/2021 by

The world is starting to open up. Here’s an update on what’s happening around the world in travel and tourism.

Here in New Zealand we’re working on getting our vaccine numbers up before really relaunching travel and more ease of movement, but overseas the travel and tourism industry is already heating up.

Thanks to increased vaccination rates and measures such as vaccine passports on planes, more and more countries have been able to open up for travel, and there are countless new headlines about this travel boom every single day.

With travel being so popular and airlines operating at higher levels, it has meant that incredible employment opportunities are becoming available worldwide.

Here are a select few to keep you updated.

Family travel starts making a comeback

In many places around the world, travel has been open for the vaccinated for several months. However, while children under the age of 12 were unable to be vaccinated, this made things tough for parents wanting to head away on family holidays.

Now that the vaccine has been approved for 5-12s, family travel is making a comeback.

Read more about it here.

The Airbus A380s are taking off once again

Early in the pandemic, airlines halted the use of their Airbus A380s. These planes are the world’s largest passenger airliners, and typically seat up to 525 passengers.

Recently, several airlines have started putting these planes back in the sky as travel demand picks up once again. Qatar Airways have already begun, and will be joined by Singapore Airlines and Qantas.

Read more here.

Asia-Pacific starts opening up

 Much like New Zealand, both Singapore and Malaysia aimed to completely eliminate the virus, but eventually found covid-19 in their communities. Yet with vaccines, both countries and others around Asia-Pacific have started to create pathways for travel to reboot their economies.

Vaccinated visitors from 11 countries can now travel to Singapore without needing to quarantine, and Malaysia has reopened for domestic tourism. Similarly, Thailand and Indonesia have begun easing restrictions, and of course, vaccinated Australians can also now travel home without quarantine.

Find out more here.

Travel stocks start picking up

The stock market is always a good indicator of how well an industry or company is doing, and travel companies are seeing stocks pick up across the board. From airlines to booking websites and even Airbnb, the stock market is reflecting the recovery of the industry itself.

The CEO of Expedia, Peter Kern, said it best after the company enjoyed a massive 97% growth in revenue: “Cities are picking up. International has picked up. Virtually every area has seen growth.”

Here’s the full story.

The USA reopens to Canada and Mexico

Just this week, the USA is reopening its borders to vaccinated travellers from Canada and Mexico. The borders shut at the start of the pandemic, and while travellers could fly into the country, they could not cross by land.

And unlike flights, those coming by land will not have to provide a negative PCR test, making it that much easier and more affordable for travellers looking to visit their neighbours.

See more here.

Reconnecting New Zealand with the world

Here in New Zealand, we’re excitedly waiting for our own country to open up safely so we can reconnect with the world. And the good news is that there are positive signs on the horizon.

Not only is the country’s vaccine rollout going very well and nudging us into the top countries worldwide for vaccines, the government has already announced shorter MIQ stays of 7 days (replacing the full 14 days), and suggested that it will move to a home isolation model sometime between January and April in 2022.

Read more about the plan to reconnect New Zealand with the world here.

Tourism cries out for new recruits

 Both here and around the world, the tourism industry has started hiring new recruits. They are looking for qualified professionals who can get started and help be part of travel and tourism’s triumphant return.

For those in New Zealand, the International Tourism College and Study From Home are two of the best options for students to earn valuable industry-recognised qualifications that will help them to land roles within the industry – here and overseas.

By starting your studies now, you’ll graduate at the perfect time when the industry is desperately seeking new talent.

Could that be you? Get in touch with the team to learn more about our courses and working in the industry today.

Study From Home – 0800 TOURISM (0800 868747) or

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Ready to Check In unit ready for take off with Study From Home

Posted on 03/11/2021 by

Ready to Check In is a revamped unit available on Study From Home, and it’s ready to take off.

Recently, the team at Study From Home have been busy creating a unit called Ready to Check In, a course that is all about aviation.

This level 3 unit is finally ready to take off, so students will be able to complete this course and earn 5 credits as part of their New Zealand Certificate in Tourism with a strand in Aviation. The whole unit has been revamped to better suit the needs of the New Zealand aviation industry (it used to be more focused on Europe).

While there are many roles available across the aviation industry, Ready to Check In focuses specifically on the role of a Passenger Service Agent.

Students completing the unit will learn all the basics of the role, including the skills they’ll need, tasks they’ll complete, and overall purpose of their job.

What to expect from the Ready to Check In unit

This unit is ideal for anyone looking to work in aviation, but will be especially relevant to those hoping to become a Passenger Service Agent.

To work in this role, you’ll need:

The unit will cover all of these areas, including industry terms and abbreviations, checking in passengers, and more.

There are two assessments during the course, one of which is a roleplay where you will check in a passenger via live video, and the other of which is an open-book written assessment.

But one of the most important thing to know about this unit is that it’s not just words on a page – it’s actually fun.

Lynelle Panton, one of the Study From Home team who helped to create Ready to Check In, had this to say:

“For me the main thing I wanted to see is that the tool was fun and interactive. I hate not having fun while learning. There is nothing worse than just having plain boring info on a screen and nothing to really capture the learner’s attention. I think with this product we have managed to do this and I think that the students will have fun along the way. We have worked really hard to ensure we have produced a product that will work for all learning styles and have lots of different types of activities and resources.”

Andrew Houston, one of the key drivers behind the creation of the new unit, adds that the variety of resources in Ready to Check In have been designed to suit all learning styles. There are written resources, videos, quizzes, visual activities and more.

This all means that the course is engaging and interactive, and it allows learners to move at their own pace in their own time.

Ultimately, it’s a fun, practical, and informative unit that ensures students will finish their qualification and enter the aviation industry ready to get to work.

Earn your aviation qualification with Study From Home

At Study From Home and ITC, we have industry sources already talking about how major airlines are desperately seeking more crew as the world opens up and people start travelling more once again.

The industry is once again employing staff across all levels of the aviation sector, and if you’re interested in becoming one of them, now’s the time to complete a qualification. You can explore our courses online and sign up today.

The sooner you get started, the sooner you’ll graduate with an industry recognised qualification and the skills you need to land a job. Get in touch with our friendly team to find our more or check yourself in (enrol!) for a career in aviation!

Study From Home – 0800 TOURISM (0800 868747) or

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Pandemic drives new interest in learning and upskilling

Posted on 27/10/2021 by

Throughout the pandemic, many have found a new interest in learning and upskilling.

Throughout the pandemic, many New Zealanders and people all over the world have discovered a new-found interest in upskilling and learning new things.

We all remember when many Kiwis (some of us included!) tried their hands at making home-made bread during the first lockdown, and trying all sorts of new recipes. But the interest in learning and upskilling doesn’t stop at delicious treats.

Many people have taken this time to learn something new for their careers.

Upskilling through the pandemic

During the first lockdown, comparison site Finder ran a survey on New Zealanders and found that 25% wanted to take the time to do some form of study. That’s roughly a million Kiwis seeking to learn.

For some, that was in order to change their career, while others were interested in order to avoid unemployment.

This trend has continued across the past 18 months.

In September, Pluralsight released their 2021 State of Upskilling report. This report surveyed hundreds of executives in a number of different countries, and found that half of respondents (51%) said that their organisations made upskilling a priority in 2020 when working from home became commonplace.

Additionally, financial technology group Zip Co has seen “record levels” of attendance and engagement with their virtual learning opportunities. So much so, that they have launched a 10-week training program that has been extremely well received by their teams.

Upskilling with Study From Home

Study From Home has long offered exceptional qualifications that New Zealanders can earn from the comfort of their own homes thanks to distance learning.

We offer level 3, level 4, and level 5 courses online, each of which offers a focus on travel, tourism, and aviation, but which also offer many transferable skills that can be used in a variety of industries. This includes communications, customer service, cultural awareness, human resources, management skills and more. These qualifications are great for upskilling to get into a new career, or simply upskilling your employees.

For some, Study From Home offers a chance to learn something new, perhaps at level 3 or level 4, in order to enter the exciting world of travel and tourism. For others, Study From Home offers a pathway for upskilling, even if they’re already in the industry – our New Zealand Diploma in Tourism and Travel at level 5 is an excellent route for those in this position.

If you’re looking for online study option, especially in the travel and tourism sector, Study From Home is the perfect solution. Explore the courses available that you can start at any time, and get in touch to learn more about how you can upskill and study today.

Study From Home – 0800 TOURISM (0800 868747) or

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Tourism to become an Achievement Standard subject from 2023

Posted on 13/10/2021 by

From 2023, tourism will be available as an Achievement Standard in New Zealand high schools.

In a massive, exciting announcement for the tourism industry, the Ministry of Education recently accepted tourism as an Achievement Standard subject, starting 2023.

This means that students will be able to earn Achievement Standards at levels 2 and 3 in high schools around New Zealand, and ITC couldn’t be more excited to see this pathway open up for young learners. In fact, we even had a hand in helping to make it happen.

Here’s a little more about the announcement and how ITC encouraged it to happen.

Tourism subjects to become available in high schools

As tourism becomes an achievement standard from 2023, it will not only open up a new pathway for learners to enter the industry, it also legitimises tourism as a subject – and a robust and aspirational career.

After all, tourism employs more than 220,000 people, which is a little over 8% of the entire New Zealand workforce (pre-covid). It has also been the country’s largest export, so it has long seemed like a missed opportunity not to offer tourism at this level at school.

The move also should help to increase specialisation in the sector, support parity for mātauranga Māori (Māori knowledge), and offer a clearer pathway for students into higher education, further training, and eventually, a career.

How ITC was involved

The Ministry of Education made the decision to introduce NCEA as a subject, but that decision was influenced by a number of groups – including ITC.

Ceri Jenkins of ITC was part of the committee of the Tourism Teachers Association (TTA-NZ) that created and presented the submission for Tourism to become and Achievement Standard to MOE. The TTA also encouraged other groups to add their voices through letters of support, and when the time came, supporting the submission with online feedback. There were many organisations and sectors that pulled together to help the Ministry see just how many groups were behind the move, and ITC is proud to have been part of it.

Julie McDougall, the Chairperson of the TTA, had this to say:

“It has been a perfect triangle of communication and support between secondary tourism teachers, tertiary tourism educators and industry which now enables secondary tourism students in the future to be able to study tourism as a subject and the tourism industry as a whole in a modern, relevant and comprehensive way.”

According to the Ministry, the move had near unanimous support from the tertiary and tourism sectors, which made a real impact on their decision.

Ceri himself said, “Being involved on the committee of TTA-NZ has enabled me to really see the huge effort that has gone into this submission and it is so pleasing to see so many organisations/sectors all pull together.”

The Tourism Industry Association (TIA), is equally excited by the announcement. TIA Chief Executive Chris Roberts said that as the industry recovers, it will need people with the right knowledge and skills to fill roles, and that this move will help to “raise the status of tourism as a subject and properly educate our future workforce.”

What happens next?

 The next steps will be to actually develop the subjects that students will learn across level 2 and 3, which will take some time and plenty more industry, secondary and tertiary input, which ITC is excited to also be part of.

For students who can’t wait that long and want to start earning a qualification in tourism right now, ITC and Study From Home offer travel and tourism courses at levels 3, 4, and 5.

Take a look at the courses on offer and get in touch with any questions, or if you’d like to go ahead and enrol! We’d love to hear from you.

Study From Home – 0800 TOURISM (0800 868747) or

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Catching up with Marise Barrett, the first ever Study From Home student to do the Level 5 diploma

Posted on 06/10/2021 by

Marise will soon be the first Study From Home student to complete the level 5 diploma.

Marise Barrett is a well-known name at Study From Home. She has diligently worked her way through levels three and four, and is currently on track to become the first ever student to complete the level five New Zealand Diploma in Tourism and Travel.

We spoke to Marise in 2020, and thought it was high time we caught up to see how she is doing now that she’s almost finished the Diploma. As it turns out, she has been working extremely hard, enjoying a job at NZ travel agency helloworld, and looking forward to finally being able to travel again!

Read on to learn more.

Can you catch us up on the past year?

In July 2020 I signed up to do the Diploma in Travel after speaking with my boss, and asking whether I could do this while I was working when there was not a lot of work on. This was agreed, we were on limited hours so I was completing my diploma at work being able to spend 24 hours while in the office working on it.

In September 2020, the Helloworld CBD store where I was working closed its doors due to Covid. This really took a toll on me and I didn’t actually realise how much. This meant I had to look for a new job, I was out of work for five weeks in total, as I had found a job at a school doing Admin. But this also meant that I wouldn’t be able to do as much work on my diploma during the week. I was a bit worried about this as I was doing the diploma as full-time study.

In May of 2021, I was speaking to Bev at helloworld Strandon about my trip to Raro and she asked whether I wanted to get back into travel. Of course the answer was yes! So we worked something out and I was doing part time hours after I had finished at the school. I have now left the school and I am working on a part-time basis at helloworld, and I couldn’t be happier, this is truly the career I am meant to be doing.

Due to being only part time, I am also doing 10 hours in an admin role to help keep the bank balance happy. This means I do spent most of my nights working on my diploma and is why, even though I have enjoyed doing the diploma, I will be grateful for a break when it’s over.

What would you say is the biggest difference for you between levels 3 and 4, and level 5?

Huge difference between level 3 and 4 and then level 5. Level 5 is a lot more research and not so travel orientated, but management orientated. It is a lot more challenging.

The Study From Home team are happy to hear this feedback from Marise, because this option is to prepare students for the reality of a management role.

What are you most excited for once you finish the diploma?

Being able to read the books I brought a year ago haha. And doing some cross stitch. Since May I have been working two jobs, so it will be nice to give my brain a bit of break from it all. Also looking forward to doing some webinars to help with working at helloworld.

How has the Study From Home team supported you through the diploma?

The Study from home Team have been amazing! The tutors are always available. Cannot fault them and they are always there and have communication lines open. I have had to have an extension and this has been more than accommodating.

 Are you planning to travel once restrictions are lifted? If so, where to?

YES! We have a trip planned to Rarotonga in June 2022 – this has been rebooked from 2020 which we had rebooked for this year. There will be other places on the list but I will just be thankful if we can get to Raro.

Marise has been the first student to work her way through the level 5 diploma with Study From Home, but she certainly won’t be the last. Will you be next? Get in touch with the team to find out more about this incredible diploma you can earn through distance learning.

Study From Home – 0800 TOURISM (0800 868747) or

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ITC and SFH staff have more than 187 years of experience between them – what it means for students

Posted on 29/09/2021 by

The wonderful team at ITC and Study From Home.

At ITC, we’re big believers in lived experience.

That’s why our tutors are just great tutors – they’re experts in travel and tourism. They have worked in the industry, travelled plenty, and know exactly what it takes to not just get into travel jobs, but to thrive in them as well.

Together, they have had more than 187 years of experience, and every one of them adds something special for our students.

187 years of experience brings ITC students more than just quality education. It brings a memorable experience for everyone they interact with, support, real life stories, and expertise. The team at ITC and Study From Home ‘go the extra mile’ every day regardless of lockdowns. This is why so many students continue their studies and recommend a friend.

Recently, we asked each staff member to share what it is they do to go the extra mile for our students, especially in regards to recent lockdowns. Here’s what they each had to say!

Allison Jones – Tutorial Team Leader

“Sending students an email every morning reminding them of the amazing effort they’re all putting in during this challenging time, followed by our daily motivational/inspirational quote to get them started for the day.”

Examples are:

Inder Singh – Tutor

“Answering students questions well and truly outside of business hours because some have to work and some work best in lockdown at that time. Marking online students’ papers outside of my normal hours and sometimes quite late because I know they will want their results quickly, and I want to get them back to their work. My days of work are not just Mon-Fri in level 4, but also some weekend work to help them when they need me.”

Daniel Maine – Marketing & Tourism Facilitator

Daniel has been calling hundreds of wonderful students who we’ve met across the country on a short course, expo or tourism chat. Daniel said that each conversation has been positive and enthusiastic, and he has been the epitome of what resilience is during these challenging times.

Michelle Chatfield – City Campus Manager

Organising extra support for a student to help not only them but their family. Helped with taking some of the pressure off them in such a challenging time. Reaching out to a fellow colleague and contacting them to just spend time on the phone with them and being an ear to listen.

Mel Jenkins – Marketing Manager

“Each day during Alert Level 4 I decided to create a clip a day for students of ITC and the staff so that I could share some motivation and inspiration. I called it Motivation Mel. As I progressed and more clips were produced, I saw the positive impact it was having so I even started sharing it with my own whanau and friends. It’s not only helped those around me but also it’s really helped me personally. It gives me a positive thing to focus on. You can check them out here, or watch one below!

Toni Young – Study From Home Tutor

“Responding to emails and phone calls outside our normal work times is an important part of the support for our Study from Home students while New Zealand is in lockdown. We understand how things are very different at home currently so we are being as flexible and encouraging as we can be!”

Sarah Rouse – Marketing & Tourism Facilitator

“Daniel, Shaz, Jax and myself have been working as a team these past few weeks, working extremely closely together, not only with each other but also to enroll short course students. Every Friday at 5pm we jump on teams and have a little wind down, laugh and chat to celebrate our week. It’s something we all look forward to at the end of a hard week. We are a great team at ITC.”

Susan Afoa – Tutor

“I held an extra class session for my home-class on Friday (which is usually off day off) but with a theme! The students had some remaining resits to do before their week holiday so thought it made sense. I wanted them to complete their resits before Level 4 starts and to also get their well needed break. I knew they needed some motivation to help them stay on track and that usually works when we are all online while they focus on completing their assessments. We then ended off with a Tik Tok for Maori Language week too.  My most recent quote for my students was “Do it now because LATER becomes NEVER!””

Sharon Roy – Course Advisor

“Being able to reach out to those that are keen on kick starting their journey into the travel, tourism, aviation and airline industry even in these tough times and have been able to sign enrolment papers to get a start on their career goal! We had lovely Study From Home students who started this week that had inquired during the lockdown, and being able to help make it an easier process for them and knowing they are students now is an awesome feeling.”

Takeyuki Morita – Tutor

“We have been having lots of time for talking about our life, and having lots of games to entertain the day inside the home as we know we all miss the social life. I also remind them how fantastic an effort everyone is making during this difficult time; I believe it is important for a tutor to let them know that they are making meaningful progress despite the challenges they are facing.”

“We have discussed a lot about how to take care of your physical and mental health during this challenging time, and shared lots of tips. I’ve put on a Shorinji Kempo Martial Arts training for our ITC students online during lockdown for our ITC students. This is self-defence training open to the students and their family members to get some exercise and have some fun too.”

Sarndra Stephens – Employment Consultant

“I have been reaching out to support students, past and present, in different stages of recruitment. Some for part time and others for full time jobs. I have also enjoyed working with students on an individual basis to get their CVs in top shape so they are ready to hit the ground running the minute they see a part or full time job they think has their name on it.”

Nicky McCutcheon – Employment Consultant

“The most motivating part of my role during lockdown has been the ability to create more careers resources which everyone can now use for their future career progression, these are already being used and constantly developing. I have also been able to continue with organising an industry guest speaker (online which is a little different for us) and I am finding some very exciting industry roles which I have been able to put forward some of our students/graduates for. They have attended online interviews with some really successful outcomes and have in turn been my inspiration! Lockdown is not stopping anyone, just giving us a few extra challenges to navigate along the way and what an amazing feeling to overcome some of those hurdles – we are always learning.”

Claire Huxley – Chief Executive

“I’ve really tried to focus on wellbeing for our team (and students). Offering wellbeing workshops, which our Marketing Manager Mel has used to create some excellent material for students and staff. I’ve helped with lobbying, and we were successful in getting the extra Hardship money for our students to support them during a tough time in higher alert levels. Another important focus has been on supporting people in any way so they can get vaccinated, even with time off.”

Louise Griffiths – Tutor

“Our Botany level 4 students complete their studies with us in December this year. Given the difficulties of studying during lockdown it’s been good to re-visit with each student what it is they would like to do when they finish in December. We’ve used this time wisely and worked with Nicky, our Employment Consultant, to assist them with their career conversations and looking at what opportunities there will be available including International Working Holidays. We need to remind them of why they are doing what they are doing and that Nicky has so many jobs available it will be an exciting time to assist them with applications.”

Become part of the family

Interested in studying with Study From Home and becoming part of the family that looks out for each other and goes the extra mile? We’re enrolling now, so get in touch to find out more and take the first step towards an incredible career in travel, tourism, and aviation!

Study From Home – 0800 TOURISM (0800 868747) or

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Behind the scenes with ITC’s blogger, Hayley

Posted on 22/09/2021 by

A Kiwi exploring Canada, at the famous Moraine Lake (before lockdowns!).

Usually, I write about something that’s happening with ITC or SFH, chatting to incredible graduates and wonderful ITC/SFH staff, covering industry updates, or writing about the amazingness that is New Zealand tourism.

This time, the team at ITC thought it might be an idea to write about something a little more personal – me.

You see, I’m not holed up in an Auckland office (although that is how my writing career began). I’m not actually even in New Zealand (although I am a Kiwi through and through) – I’m currently living in Montreal, Canada. As such, I’ve had a bit of a different pandemic experience than most Kiwis.

Here’s my story!

Diving head first into level four

I actually got stuck in New Zealand for the first lockdown.

I was home for my brother’s wedding, and had a flight back to Canada booked for March 28 2020. New Zealand had gone into level four about a week prior, but the government had made it very clear that travellers could still leave the country if they had an exit ticket.

That changed at midnight on March 27, and I didn’t find out about it until I had said a tearful goodbye to my bubble early the next morning. I couldn’t board the domestic flight from Christchurch to Auckland to leave the country, and although this rule was reversed again just a few days later, my plane had well and truly departed.

So that’s how I ended up staying in New Zealand for another six weeks or so. Waiting for a vaguely affordable flight to turn up and living the lockdown life in a bubble with my mum, step-dad, and their two fluffy cats.

I managed to fly out during level three, and ended up being happy to have that extra unexpected time at home.

18 months of lockdowns and curfews

I made it back to Montreal in May 2020. I was immediately shocked by how relaxed the ‘lockdown’ was, how many places were still open, and how many people were mingling in parks.

While things opened up somewhat for a few months that summer (NZ’s winter), we went back into a deeper lockdown at the end of the year (similar to level three). In January they introduced an 8pm curfew.

More than once I got caught out on an evening walk and had to run home to get in the door by 8pm, and more than once I ran out of some important ingredient when making dinner but wasn’t able to pop out for supplies after 7.30pm.

I fostered cats, read a lot of books, made friends with a squirrel on my balcony, worked, and went for a daily walk every day for months, and months, and months on end. One time my mum went to a second hand book sale in Christchurch and I made her video call me so I could feel like I was actually doing something. I was so happy for my friends and family back home as they attended weddings, festivals, and events, and relieved I didn’t have to worry about them during such a devastating pandemic.

Our lockdowns weren’t as strict as New Zealand’s, but they were much longer lasting (and nowhere nearly as effective).

Vaccinations and the light at the end of the tunnel

I received my first shot in mid-May, and my second in early July as soon as I was able. Restaurants with outdoor patios were the first to be able to open in June, which saw a wave of construction as eateries hastily built small outdoor eating spaces at their front doors.

After that, things sped up and opened up almost overnight. Everybody was getting their vaccines, everything was opening up, case numbers were dropping, and suddenly, we could make plans again.

Europe opened to fully vaccinated travellers, so my partner and I were able to attend a wedding in France, after which I visited Denmark, where the vaccination rates were so high that they weren’t even wearing masks or distancing.

Like me, everyone went travelling the second they could – weekends away, trips overseas, and visits to long-missed family and friends.

Now, it’s late summer, and life is the closest thing to normal I’ve experienced since March 2020. Everything is open, Montreal’s famous Jazz Festival is lighting up the city every night, and everyone is excitedly making plans. You need your vaccine passport to enter bars and restaurants and we’re still wearing masks indoors, but with high vaccine uptake and so many things to see and do, these ‘restrictions’ barely feel like restrictions at all.

New Zealand: You’re up

It’s been 18 months since I watched a 1pm update in New Zealand, but I keep an eye on it from afar every day. I check the vaccine rates each morning, and cheer you all on from afar as the case numbers drop and the vaccine numbers skyrocket.

From what I can tell, New Zealand isn’t too far away from finding a way to open up safely and start to get back into the swing of things. If it’s anything like it was here, the first thing people will do is get out and travel, go to events, and catch up with friends and family all over the country, and the world. It’s going to be an exciting time for tourism and travel and I can’t wait to see it.

Hopefully, that will include a ticket from Montreal back to Christchurch one day soon, so I can have a proper coffee, tick off a few more of my New Zealand bucket list must-dos, and give some of my favourite Kiwis the biggest hugs ever.


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Study From Home’s updated free trial gives students the chance to experience a snapshot of what each level is like

Posted on 14/09/2021 by

Study From Home’s new trial update lets you see what the coursework is really like!

Earlier this year, Study From Home launched a platform where potential students could do a free trial of our online courses.

This was a great introduction into how things would work when studying online, but not an actual snippet of the courses themselves. That’s why this time, we have updated the trial platform so that those considering earning a qualification with Study From Home can see exactly what the coursework is like by completing a snippet of the course itself.

Here’s a little more information about the three courses you can trial right now with Study From Home.

Certificate in Tourism Level 3:

Always wanted to study the exciting world of Travel and Tourism? Have you ever wondered what it would be like to study from home and study at times that suit you? Dive into a taster for Travel and Tourism Level 3 to give you an understanding what it would be like.

The trial for the Certificate in Tourism at Level 3 gives you access to the Orientation page and the Travel Workplace Practices and Geography subject. This is a good example of what you would be studying in Level 3 Study From Home (minus the assessments!).

Certificate in Travel Level 4:

Ready to take the next step in your travel and tourism qualifications? If you have studied level 3 either in the classroom or through Study From Home, this is the taster for the next step, Level 4.

Level 4 dives deeper in the travel and tourism industry. Some of the subjects you will study and research include developing a group tour, cruises, and learning how to use the Amadeus airline reservation system. During this trial, you will explore the Cruise unit (again, without the assessments).

Diploma in Tourism Level 5:

Do you want to climb the career ladder? Earn more money? Be able to make a real difference in your workplace? Learning management skills with a Travel & Tourism focus could be right for you! If you have previously studied level 4 in the classroom or online then check out this free taster for the Level 5 Diploma in Travel & Tourism course.

Level 5 gives you the skills and knowledge you need to move into becoming a manager. Subjects such as Communication Skills, Management & Strategic Planning and Marketing are applicable to working in any industry. This complements the parts of the course which are more tourism specific such as Tourism Development and Tourism Research. This taster gives you access to the first four modules of the Workplace Management & Human Resources subject.

You also have amazing support and encouragement from the study from home team who are only an email, phone call or Zoom connection away! Explore, have a look at the resources and if you need any further information do not hesitate to get in touch.

Study From Home – 0800 TOURISM (0800 868747) or

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Preparing for the post-lockdown boom

Posted on 07/09/2021 by

The Coromandel is one of many famous NZ places that will likely see a mini-boom post lockdown.

In March 2020, none of us really knew what was going to happen. We all locked down, worked hard at staying safe, and when our measures proved to be successful, we all celebrated by spending the rest of the year (and most of this year) travelling domestically and enjoying our own backyards more than ever before.

This time around, we’re a little wiser, a little more experienced, and a lot more hopeful about what the future holds.

This time, we know a post-lockdown travel boom is coming.

The travel and hospitality industries prepare for a boom

As a nation, we hate being cooped up, and the first thing on many people’s minds will be to get out and see family and friends, visit new places, and experience new things around Aotearoa.

Even if it takes more time than in 2020, New Zealand will eventually come out of lockdown and once again be able to enjoy travelling around the country.

That’s why the travel and hospitality industries are already preparing for increased activity in the coming months.

In a Tourism New Zealand release, the organisation stated that “there is a pent-up demand for domestic tourism post Covid-19 – travel will be local at first”, and, “despite economic conditions, consumers are still likely to want to treat themselves, especially, initially post lockdown.”

As New Zealand heads towards the warmer months and emerges from a second national lockdown, many businesses are looking forward to the mini-boom that is likely to occur, and preparing accordingly.

Using lockdown as a chance to prepare and upskill

This lockdown has felt different for everyone, and for many, it has felt different because it has been a time for preparation.

Rather than sitting at home and wondering what happens next, many are using the time to think about and prepare for what comes next.

That’s why it is the perfect time to upskill – which you can do at any time online with Study From Home. Our distance learning courses offer qualifications in travel, tourism, and aviation, all of which you can study from the comfort of your own home with little more than a laptop and an internet connection.

You can start whenever you like – you could start tomorrow if it suited you – and complete an industry-recognised qualification by the time New Zealand’s travel industry really kicks off again.

The International Air Transport Association (IATA) has already highlighted the value of studying from home as part of the industry’s move back to normalcy, saying that “85% of organisations indicate that online learning will play an important role in recovery plans.”

With New Zealand already making plans for how to open the border safely and allow the flow of international tourism to start again, there’s never been a better time to upskill and prepare to meet that worldwide pent-up demand for travel. It won’t be long before there are more jobs than people, and anyone with qualifications will be spoiled for choice.

Interested in using your lockdown time to upskill and prepare for the post-lockdown boom? Take a look at the Study From Home courses you can start today, or get in touch with us to find out more.

Study From Home – 0800 TOURISM (0800 868747) or

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Meet your Study From Home team

Posted on 24/08/2021 by

Study From Home’s friendly team

When you earn your travel and tourism qualifications with Study From Home, you’ll spend your time in front of your laptop at home.

However, you’ll still enjoy the support and guidance of our Study From Home tutors, just like you would if you were studying in person. This close-knit team works hard to support our students as they move through their coursework, and will be there for advice, help, and motivation every step of the way.

Interested in learning more about your Study From Home tutors and team? Here’s a brief introduction!

Toni Young

Toni Young is the newest member of the Study From Home team, joining the crew in early 2021. Before that, she lived in Australia and the UK, and worked as a travel agent, a teacher, and for an airline and event management company.

No two days are the same for Toni. She might be working in Teams Assessment with a group of students, on a Zoom meeting with a student overseas, marking students’ work, or working on developing new course content. She sees her role as encouraging, motivating, facilitating, and counselling students.

“Their success is our success and we have lots of processes in place to help make this happen,” she explains.

Her favourite part of the job is seeing students achieve their qualifications and start their dream jobs in the industry, and her advice to students considering studying for a career in tourism and travel is to simply do it.

“There is no better time to be studying towards your travel and tourism qualifications. The industry needs qualified and motivated students and with this qualification you will be ideally placed to enter the exciting world of travel and tourism.”

When Toni isn’t helping and motivating students for Study From Home, she can often be found on the ski fields near her home town in Christchurch.

Joy Carter

Before becoming a Study From Home tutor, Joy spent almost 10 years teaching at the ITC Botany campus, so she has extensive experience with travel, tourism, and aviation courses. Prior to her work with ITC, she spent more than 10 years selling travel holidays.

Her days are always busy; doing roleplays with students, marking student coursework, responding to queries, and checking in on student progress. She helps to update and improve resources as well, but no matter how busy she is, “we are never too busy to have a chat with our students,” she says.

She knows that some students may need a hand with technical issues, and loves to help explain tricky terminology or clarify certain questions whenever students get stuck. But her favourite part of the job is getting to know the students, sharing their journeys, and celebrating their successes.

She says that for students considering studying online with SFH, the trick is to have plenty of support.

“Let family members and friends know that you are studying and the hours you have committed to. They probably don’t realise, and you may need them to help out if you encounter challenges along the way, such as a change of routine or sickness,” she said.

Joy’s no stranger to travel herself. She has been to many places over the years, but on one particularly memorable trip to Papua New Guinea, she and her husband and young daughter experienced a real culture shock. They were advised to lock themselves in at night, and on New Year’s Eve, the police came through their backyard chasing a “rascally”!

Lynelle Panton

Lynelle’s background is all about travel. She has worked in leisure travel, in hotels, for rental car companies, and even as a corporate travel consultant at American Express. That’s when she joined the ITC team as a campus tutor, before moving across to the Study From Home team where she is also a tutor.

As a part-timer, Lynelle juggles her work with SFH with her home life, where she’s full-on with three kids. She loves that she can spend time with her children after school and help with their activities, while still working in an industry she loves so much and knows so well.

When asked what she does to go the extra mile for her students, Lynelle explained that going the extra mile simply goes hand in hand with the travel and tourism industry, so it’s important to do that from the start. This can mean doing roleplays outside of normal hours, meeting students to help with assessments, and working with students one-on-one. She loves the work, and especially so when she sees the results and added confidence in the students.

“You can see them blossom after they have had that little bit of extra help,” she says.

For anyone considering signing up with Study From Home, she says that if it’s something you really want to do, then don’t let anything stop you. She recommends using the tutors who are there specifically to help – and they want to help.

Her favourite part of the job? Seeing students grow.

“A lot of students don’t realise how much they change from the start of the course to the end. It’s not just a knowledge thing – when you have learned something you gain confidence… and obviously I love to see them get their qualification and start working in the industry!”

And if you ever have a moment, be sure to ask Lynelle about her time working at a winery. She did the usual tasks such as wine tastings, but she would also occasionally jump in the ute with the dog in the back, then drive up and down the rows of vines banging the car door and getting the dog to bark like mad to scare away the birds.

Andrew Houston

Andrew began as a tutor for the Botany Campus five years ago, but he has since worked as the Tutorial Team Leader, and is now the Botany Campus Manager and Study From Home Manager. His work with Study From Home is backed by a long career in tourism and travel, where he worked in aviation security, and for Air New Zealand and Flight Centre.

His role is incredibly diverse. He supports the tutorial, recruitment, and student services teams for the Botany Campus, and the entire Study From Home Team. He even still teaches some diploma subjects and plays an important role in developing new course materials and resources.

Recently, he has been heavily involved with creating new interactive activities, video lessons, and enhanced subject guides for Study From Home students. Andrew, and the entire team, consistently work to make improvements for a better learning experience for everyone.

“I also empower the team to look for creative solutions to assist students who are facing personal challenges whilst studying,” he adds.

His favourite part of the job is seeing students start working in the world’s most exciting industry, and his advice for anyone considering study is to check out the Study From Home Free Trial, which gives you an idea of the style of learning you can expect as a student.

When he’s not busy with ITC and Study From Home work, Andrew is working on his fitness as he gets ready to run the Queenstown Marathon in November.

Ready to meet the team for real? Get in touch with us to hear more about our distance learning options, to enrol, and to meet your new Study From Home tutors!

Study From Home – 0800 TOURISM (0800 868747) or



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You’ve studied from home – now how about working from home, too?

Posted on 17/08/2021 by

Study & work from home

Distance learning is a wonderful way to earn a valuable qualification, and we’re proud to offer level 3, 4, and 5 courses in the travel and tourism industry that anyone in New Zealand can complete online.

For those who have earned their certificates through Study From Home, they already know the multitude of benefits of working from the comfort of your own house (only one of which is being able to work in your pajamas if you want to).

So if you’ve studied from home and realised how much you love (or simply need) the freedom of working from home as well, here’s a little more on what’s available, and what it’s like to work from home.

Remote work positions in the travel and tourism industry

Remote work is highly sought after and there are not always a lot of positions available, but they do exist, and those with qualifications are better placed to apply than those without.

For example, you may be able to find one of these work from home positions:

• Travel agent
• Customer support for a travel, tourism, or aviation business
• Guest experience manager
• Customer service agent
• Reservations agent
• Travel writer/editor

Finding remote work is often a case of keeping an eye on available positions, and making the most of resources available to you such as ITC’s dedicated employment consultants, who work to help ITC and Study From Home graduates find roles in the industry.

In some cases, you may need to gain experience in an in-person job before moving into a remote position.

What is it actually like to work from home?

Studying from home is a good introduction to working from home, but not necessarily the same.

Working from home has countless upsides. Not only do you not have to get dressed up for work, you don’t even have to spend money on work outfits.

There is no commute, meaning that you both get a little bit more time in the morning and evening, and you don’t have to deal with the stress of traffic, or the cost of transport and parking.

There are no distracting coworkers, typically less office politics, and it’s much easier to whip up lunch when you have an entire kitchen at your disposal. You can also keep an eye on kids home from school while continuing your work day, without having to take time off.

That said, there are a few things you will need to be prepared for if you’re planning on working from home:

• Distractions such as kids, pets, housework, and even hobbies
• Separating work-life from home-life
• Working without colleagues around you (although this can be a bonus for introverts!)

Working from home is extremely popular for a reason, so once you’ve adjusted to these common challenges, you’ll be ready for a career that’s as comfortable and convenient as your studies were!

Do you love the idea of distance learning, and perhaps of working from home for your job as well? Get in touch with us at Study From Home to learn more about our courses and the careers they can lead to.

Study From Home – 0800 TOURISM (0800 868747) or


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How to set up a productive study space

Posted on 03/08/2021 by

A great study space will help you stay focused when studying from home.

If you’re about to start studying from home, one of the best ways to prepare is to set up a productive study space before you begin.

This will be your go-to spot for all of your coursework and study, so it needs to be comfortable and offer a supportive learning environment.

Not sure where to start? Here’s how to set up a productive study space in your home.

A quiet spot

One of the hardest parts of study is keeping your focus on the task at hand, which is why it’s important to try to find a quiet area where you can study.

Ideally, this would be away from the television or living area where family members or flatmates spend time hanging out – it can be far too tempting to join in their conversations or watch whatever’s on TV instead of studying!

Clear lighting

As you will be looking at a screen and reading for a lot of your study, you will need to have good lighting to ensure you can see well without harming your eyes.

Natural light is great, but a desk lamp or well-lit room as just as beneficial for helping you see clearly.

Keep in mind, you also don’t want to be squinting into bright light. This can happen if you’re facing a window, so consider either facing away or turning your desk and chair sideways to the window.

A good desk and chair

Your goal for a study space is to be comfortable – but not too comfortable.

You want to be able to sit down for a couple of hours at a time without getting uncomfortable enough that you have to move, but you also don’t want to feel like you’re lounging. If you are too comfy, you might struggle to focus.

Similarly, be sure to get out of your pajamas when you study! You don’t need to be in formal office attire, but the act of getting dressed can help you to get in the right mindset for study.

Study supplies

All we ask of our students is that they have a personal laptop or computer to work from. This is technically all you need, but you may wish to stock up on other items if it helps your study style.

This might include:

Snacks and drinks

Study is hard work, and while it’s best to get up and leave your desk for actual meals, you should also have something on hand at your desk.

A full drink bottle of water is a must, and a couple of pieces of fruit will help to keep you alert. Fruits like grapes or berries are great to nibble on throughout the day.

Of course, less healthy snacks like lollies and chips are always delicious, but keep them to a minimum!

Remove distractions

Remove any distractions from your study area to help you keep your focus where it needs to be.

This means everything from closing non-study tabs on your laptop such as Facebook or YouTube, turning your phone off or leaving it in another room, and even locking the cat out if you have to.

Even music can be a distraction, so switch it off or opt for calming background noise rather than music with lyrics.

Only use it for study

Finally – and importantly – only use your new study space to actually study.

If you start sitting there to watch Netflix, cut your nails, or chat to friends, you’ll quickly start blurring the lines between study and normal life. By only sitting there when you intend to study, you’ll help to get into the right mindset to focus on your course as soon as you sit down.

Do you have a study space ready? Are you looking to try distance learning with Study From Home? Get in touch to learn more about our courses and the qualifications you can earn from the comfort of your own home.

Study From Home – 0800 TOURISM (0800 868747) or


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What financial support is available for students looking to study with Study From Home?

Posted on 27/07/2021 by

Study From Home students have numerous options available for financial support.

Studying and learning the skills and knowledge you need to begin a career is an incredible opportunity that all of us should do at least once in a lifetime.

Yet for many, one of the hardest parts about study is being able to not just pay for the tuition, but also to be able to get by when you are spending a large amount of time on your training.

Fortunately, there is help at hand. Here’s a little more about what financial support is available for students in New Zealand.

The fees free programme

One of the best things about studying in New Zealand is the recent Fees Free Programme.

Under this programme, students studying for the first time are eligible for their first year of courses for free (or at least, paid for by the government).

Both ITC and Study From Home are recognised providers, which means that if it’s your first time studying – and even if it’s been a while since you left high school – you are likely eligible for your entire first year of study with us.

Student loans

Another perk of studying in New Zealand is the student loan scheme. New Zealand citizens and those who have been permanent residents for three years or more are able to receive student loans.

Under this scheme, StudyLink (a government agency) pays for your tuition so you can enrol to study. Once you finish studying, you pay these loans back at a low rate from your income, and you don’t pay any interest on them (unless you leave the country for more than six months).

Additionally, you can apply for a weekly student loan that provides you with funds to get by while you are studying. At the moment, that figure is up to $242.53 per week. It is highly recommended that you only apply if you need it, and only apply for what you need, as you will still need to pay these costs back when you finish your studies.

Finally, your student loan also allows you to apply for course-related costs. Fortunately if you are considering study with Study From Home, you won’t have any expensive text books or parking passes to buy. However we do ask that all students have their own personal computer or laptop, so you may wish to use your course-related costs to invest in one or to set up a study space at home.

Student allowance

A student allowance is another weekly payment you may be able to get from StudyLink. However, an allowance does not have to be paid back.

You can view more about the eligibility criteria here, but generally speaking, you first need to be a New Zealand citizen or resident who is studying full time. It will depend largely on your parents income if you are under the age of 24, and your own income and circumstances if you are over 24.

At the moment, the maximum weekly payment is $260.48 before tax, but this may be lower depending on your specific circumstances.

The maximum payment will increase by $25 per week from April 1 2022, which may help make studying that much more attainable for some students.

Our support

Studying with Study From Home is also a highly affordable option for many, as it means you don’t need to move cities to come to campus, commute daily, deal with packing or buying lunches, or even buying new clothes for classes.

We also offer support in helping you to check if you are eligible for Fees Free Study, helping you with student loan and allowance applications if necessary, and walking you through the enrolment process.

And of course, our dedicated Employment Consultants will be there for you to help you find a role in the industry once you graduate, and in the years ahead.

We want nothing more than for our students to enjoy a fulfilling study experience followed by a fun and rewarding career in the travel, tourism, and aviation industries. We know that it can be a financial challenge, but with the right support and planning, anyone can earn the qualifications they need for an incredible career.

Get in touch to find out more about distance learning with Study From Home.

Study From Home – 0800 TOURISM (0800 868747) or

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International Air Transport Association shares research highlighting demand for industry training

Posted on 20/07/2021 by

The International Air Transport Association has shared new research highlighting the need for industry training.

The International Air Transport Association (IATA) has recently shared research highlighting how the industry is soon going to need trained employees who are ready to fill the positions created as tourism recovers.

This news comes after the IATA surveyed approximately 800 human resource leaders in the aviation industry, each of which are responsible for hiring new talent that offer the skills and knowledge necessary for the sector.

As many as half of survey respondents said their top priority was to assess the skills available in the workforce and map them against the needs of their organisations.

Additionally, “results from the survey show that the topics of safety, operations, security, and economic disciplines have been identified as the main areas where training will be required to master the currently situation. Safety was highlighted as particularly critical for airlines, ground service providers and airports.”

Not only that, but the IATA has also stated that distance learning will play a big role in preparing the tourism and travel workforce.

According to those surveyed, more than a third (36%) had already moved their focus to distance learning.

And even more interestingly, as many as 85% said that online learning will play an important role in the recovery of the industry.

“As aviation rebuilds, topics such as sustainability and digitalisation will gain importance,” said IATA.

For Study From Home, our online learning has already helped many students who were able to continue their studies during lockdowns, or take up studies from anywhere in the country without needing to move cities or commute in order to earn a valuable qualification in tourism, travel, and aviation.

We are dedicated to providing students with the training, knowledge, and practical skills they need to easily move from college into a role in the industry. Get in touch today to find out more about how our online courses can prepare you for a rewarding career in travel, tourism, and aviation.

Study From Home – 0800 TOURISM (0800 868747) or

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12 essential pieces of advice for graduates from ITC’s CEO, Claire Huxley

Posted on 13/07/2021 by

ITC and Study From Home’s CEO Claire Huxley offers 12 pieces of advice for graduates.

Claire Huxley is ITC’s Chief Executive Officer and a worldwide traveller. Her background in international travel and tourism and her own extensive travels, paired with her marketing background, make her an incredible leader for the International Travel College.

Recently, Claire offered up some words of wisdom for graduates, and for those graduating over the coming months.

“Remember the lessons you learnt during this year – resilience is about learning from what you have been through and don’t forget you’ve come this far, you can do so much more!!! Focus on progress not perfection”

Here are her 12 essential tips for graduates:

  1. The 4 Ps

 Be positive, principled, pro-active, and productive.

That’s a powerful combination that will appeal to any employer in any industry in the world.

  1. Discover yourself

 Be self-aware, learn what you are good at, what you love to do, what you dislike, and discover WHY. And don’t forget to challenge yourself.

Taking your first steps into a career is a great time for self-discovery, and it will help you to decide where you’d ultimately like to end up.

  1. Be open to change

Don’t say NO before you know, and don’t give up.

If there’s one thing we’ve all learned over the past year, it’s that things can change rapidly. Being open to change and not giving up will help you navigate changes throughout life.

  1. Don’t hide from mistakes

Everyone makes mistakes, it’s how we learn. So when you do inevitably make a mistake, own up to it, remember that no one is perfect, and take it as an opportunity to learn and improve for the future.

  1. Keep moving forward

Any career is about moving forward and keeping up that momentum to always improve and advance. Don’t be afraid to ask for feedback to help guide you, and don’t let problems or challenges fester as they can slow you down or hold you back.

  1. Learn from everything

Every moment is an opportunity to learn from those around you – even if you have more experience than them!

Look for a mentor who can take you under their wing and help you continue your education even after you have graduated.

  1. Make connections

Stay in touch with us at Study From Home and with those in your graduating class – every one you meet is a possible future opportunity or job. Your biggest asset is your network, and you’ll be amazed how it can help you in the years to come.

  1. Be patient

 You might not find your dream job right away, but if you keep working towards it, you will get there.

Be resilient and keep networking, and you’re sure to find success.

  1. Utilise your co-workers

 Your co-workers once started in the same place you did – they were in your shoes as a new entrant into the industry. That’s why you can use them and learn from them, ask them questions and take their advice to help you move from being a recent graduate into an industry professional like them.

  1. Treat everyone with respect

Always be polite, and never stab anyone in the back.

You will likely meet people you don’t get along with during your career, but kindness is free, and respect will get you a lot further than petty feuds.

  1. Keep your own counsel

When you keep your own counsel, you keep your negative opinions to yourself. It basically means if you don’t have anything nice to say, don’t say it at all.

Of course, if you have ideas to improve a service, you can discuss them with your manager, but straight out negativity is never appreciated.

  1. Prepare for the future

You never know what the future may hold, but you can prepare for it now. A big part of that is getting into good habits now that will carry you through your career. Be sure to develop good time management now, and you’ll use it every day for the rest of your life.

Are you ready to start studying travel and tourism and take your first step into an exciting industry? Explore our course options and get in touch today to find out more.

Study From Home – 0800 TOURISM (0800 868747) or

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Updates: The world is beginning to open up again!

Posted on 06/07/2021 by

The world is starting to open up again – do you want to be part of it?

In March last year, countries around the world slammed their borders shut. It was a shocking move, and one that largely stopped international tourism in its tracks.

Yet in an incredible collective effort, it has taken little over a year to create and roll out a vaccine, and that has meant many countries are once again looking to open their borders and welcome international tourists back in.

Here’s a little more about what’s happening around the world!

The G20 Rome Guidelines for the Future of Tourism

In early May, the G20 Tourism Ministers set out a series of guidelines for the future of tourism, which has been widely praised by industry bodies, such as the International Air Transport Association (IATA).

These guidelines essentially outline the changes that have occurred over the past 18 months, then discuss how this global ‘pause’ can be used for future improvements in the industry. From safety and security as a major focus, to ensuring consumer confidence, and prioritising a ‘sustainable development agenda’, these governments have essentially agreed to work to improve the industry as a whole.

This set of guidelines doesn’t just look ahead to an exciting future of tourism and travel, but also seeks ways to improve the experience for everyone involved.

Borders opening to vaccinated travellers

Vaccine passports are still in the works, but that’s not stopping some countries opening up to certain fully vaccinated travellers.

France opened its doors to vaccinated travellers who can provide a negative PCR test on arrival (unvaccinated travellers must quarantine on arrival), as of early June. Greece, Israel, Ireland, The Seychelles, Poland, Spain, Germany, and numerous other countries have also announced that travellers with two doses of the vaccine (and often a recent negative test) can enter without quarantine.

It is expected that more countries will announce similar rules soon. There are some restrictions, such as for countries like India and Brazil where the virus is still out of hand, but it is overall very exciting news for the tourism industry.

What about New Zealand?

New Zealand is in a unique position in the world where we have remained largely virus-free throughout the pandemic, which means our approach to opening up will likely look a little different to the rest of the world.

For now, the focus is on vaccinating as much of the population as possible. This will help to give Kiwis protection once the borders do open up – which is why it is likely that government will wait until the majority are vaccinated before considering opening.

Prime Minister Jacinda Ardern has said that right now, “where vaccine rollout in New Zealand is incomplete, the number of countries we can safely open up to is limited.”

She would not yet comment on whether it will be a case of opening once the vaccine rollout is complete, or working with some kind of vaccine passport. The government has indicated that modelling around these scenarios is in the works, so we may be able to expect potential plans in the coming months.

For now, we in New Zealand’s tourism industry are excitedly watching as the world reopens, and as New Zealand determines its own path for a safe reopening, knowing that it all leads to travel and tourism once again booming.

If you’d like to be part of this exciting industry as it booms once again, now’s the time to earn a qualification that will open doors here in New Zealand and around the world. Get in touch with Study From Home to see what our courses in travel, tourism, and aviation can offer you.

Study From Home – 0800 TOURISM (0800 868747) or

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An influx of available roles sees many ITC and SFH students find industry work

Posted on 23/06/2021 by

An increase in industry demand for qualified workers has seen more ITC and SFH graduates find work.

With hope, excitement, and relentless positivity, we’re looking ahead to a spring and summer that are bustling with tourism as New Zealand opens bubbles with Australia and the Cook Islands.

And it’s not just us preparing for greater numbers of travellers in the months to come.

Countless tourism and hospitality businesses around New Zealand have started hiring new staff to cater to the crowds.

Here’s what we’re seeing in terms of new roles coming available, and what we’re celebrating in terms of ITC and SFH graduates filling so many of them.

Tourism industry roles that have opened up

Ceri Jenkins, ITC Key Stakeholder Manager, highlighted just some of the roles that have come available in the past six weeks.

These include:

Full Time

Part Time

Ceri went on to explain how ITC’s involvement helps give graduates a leg up when searching for industry roles.

“Our students have to be ready for employment, and because of the connection and ongoing communication with students, graduates and employers through ITC’s Employment Consultants, we can provide this support in applying and getting their CV direct to the employer. Our quick turnaround gives our students the best chance at taking any role advertised as some employers’ expectations are to fill these roles within 3 days of advertising!”

ITC and SFH students finding industry work

With so many fantastic roles coming available around New Zealand, and our Employment Consultants Sarndra and Nicky working hard to help connect graduates to those roles, we’re seeing plenty of our students gaining employment.

Here are just a few examples of recent hires:

Additionally, there are numerous graduates and students in the process of applying for roles, or who are already in the interview stages, so we only expect the number of hires to increase.

If you’d like to be part of the wave of ITC and Study From Home graduates finding work in this blossoming industry, now’s the time to begin your studies. Get in touch today to find out more about our courses.

Study From Home – 0800 TOURISM (0800 868747) or

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Study From Home makes distance learning more engaging and supportive than ever before

Posted on 08/06/2021 by

Study From Home has made a number of upgrades to make online learning my accessible and enjoyable than ever before.

Study From Home is one of New Zealand’s leading providers of distance learning options. And we’ve just got even better.

We have recently made a range of updates and changes to our study platform, each designed to improve the learning experience for our students. We started by asking students what they would like to see more of, and went from there.

Read on to find out just what’s changed.

Study From Home platform updates

Lynelle Panton is one of the Study From Home distance learning tutors. When speaking about the changes, she explained that the goal was to make the courses more engaging and more interactive.

This included adding a range of eBooks, activities, informative videos, and forums to start discussions.

“We have also introduced assessment guides to ensure students have more understanding of what they can expect in the assessment and hopefully ensure a more successful outcome,” she said.

“We are also wanting to make sure that we use the improvement in online learning tools to further cover all learning styles with the new improvements as everyone learns in different ways,” Lynelle added.

Additionally, the Study From Home team has been busy creating interactive video lessons for each topic. These have been created to give students an understanding of what they will learn, why they are learning it, and how it will relate to working in the industry.

Added one-on-one support

As well as changes and updates to the platform itself, the tutorial team at Study From Home have been providing a lot more one-on-one support for students.

“We have recognised that each student is different and so that sometimes there does need to be some more ‘tailored support’ for some students, while others may be happy to just get on with it. So what we have done is engage in more conversations with the students to ensure they are supported every step of the way. From this we have had good results coming through and good feedback,” explains Lynelle.

The Study From Home platform is definitely “not a box of books in the mail”, or a case of reading through a dull website and answering questions.

“I think this is what makes us different from the other course providers, and the students really appreciate it,” says Lynelle.

The result of the recent platform updates

Lynelle goes on to explain exactly what kind of an impact these changes have had on students.

“We can definitely see them engaging more with the course work and the tutors. And as a result we have gotten to know our students more. This is really important to us as we can then recognise any challenges they may have and work with them to ensure they achieve their goals. This again is where ITC stands out from others as we are flexible.”

With the challenges of the past year, Study From Home has been able to be flexible with students and courses to ensure the best results. That might mean doing courses slightly out of order, doing them at different times, or moving between full and part time – whatever the case, Study From Home can help.

Get in touch today to find out more about distance learning with Study From Home.

Study From Home – 0800 TOURISM (0800 868747) or


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How to make your winter a productive one

Posted on 01/06/2021 by

Ready to get productive this winter? Consider studying for a career in travel and tourism from the comfort of your own home!

The nights are getting darker and the days cooler, and today is officially the first day of winter.

Why not take those chilly nights and frozen days and get productive?

We suggest studying from home and earning a fantastic tourism and travel qualification (and potential new career) by the time summer arrives. Here’s everything you need to know!

Study From Home for an industry-recognised qualification

Study From Home is the online, distance learning option for the International Travel College of New Zealand. You get all the same great courses in travel in tourism, but you can study from the comfort of your own home from anywhere in the country.

With Study From Home, you can complete the New Zealand Certificate in Tourism at Level 3 or the New Zealand Certificate in Tourism with a strand in Aviation at Level 3 within just 20 weeks – or 40 weeks of part-time study. Or, you can even opt for the New Zealand Certificate in Travel at Level 4, and complete it within 21 weeks of full-time study.

And if you’re ready for Level 5 and looking to move up the career ladder, you can study the New Zealand Diploma in Tourism and Travel, which you would be finished by this time next year.

All of these qualifications are well respected within the industry, and will have you graduating by summer with a certification that can help to land you a role within the industry just in time for the peak season.

Why choose Study From Home?

Aside from the fantastic qualifications on offer, there are multiple reasons why Study From Home is such an excellent option when considering distance learning.

Of course, you can study from wherever you are, so you don’t need to live in – or commute to – a major city, or even deal with getting to and from college every day.

It’s an ideal option for those with work or family commitments, as you can study in your own time. For those looking to study part-time, you only need to set aside 13 hours per week for your course.

These courses are designed with different learning styles in mind, and created to be engaging and informative. This means you won’t be stuck reading pages and pages of dull coursework over the winter, but working your way through an interactive and supportive learning system.

We recently launched a trial portal, so you can try it out now!

Finally, earning a qualification with Study From Home means you’ll have our full support not just during your studies, but after as well. Our team is always on hand to respond to any questions and share their advice, and our dedicated employment consultants offer a lifetime of support for graduates in helping to connect you with a role in the industry.

Here are a couple of examples of recent feedback we have received from students:

“I’m very excited to have finished…I just want to thank you for all your support and advice….it certainly has been a journey, but a very rewarding one.”

“Thank you so much for working alongside me – it has truly been such a help”

Get productive this winter

Interested in earning a qualification in tourism by peak season this summer? Get in touch with us today to find out more about our courses, your study options, and where it all might take you.

Study From Home – 0800 TOURISM (0800 868747) or

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ITC and Study From Home set to attend Go With Tourism Expo this May

Posted on 05/05/2021 by

Study From Home will be at the Go With Tourism Expo from May 20-22 in Auckland!

ITC is one of New Zealand’s leading providers of tertiary-level travel and tourism training, which is why you’ll find us at many major tourism events and expos throughout the country.

This May, we’re excited to host a stall at the Go With Tourism Expo from May 20-22. This will be held at the ASB Showgrounds from 10am to 3pm each day, and is a free event – just be sure to register!

Read on to find out more about this fantastic expo and how you can win prizes that will help you prepare for the tropical bubble when you come and visit our stall!

Visit ITC at the expo to win!

The International Travel College of New Zealand (known as Study From Home for our distance learning students) will be present at the Auckland Go With Tourism Expo, and we can’t wait to chat with potential future students at our stall.

The 2021 expo will be filled with tourism providers looking for employees, study options, and chances to get some hands-on industry experience.

Some of our fabulous staff will be there, and so will a handful of student volunteers, so you can ask current students about what it’s like to be enrolled with ITC and studying travel and tourism.

We’ll be chatting about our course options, what life is like on campus or if you choose to Study From Home, and where those qualifications might take you in the future. You can ask all your burning questions and chat about the tourism industry that we’re so passionate about.

As an extra perk for coming to see us, we’ll be giving away some awesome pool toys that will help to prepare you for the upcoming tropical bubble. All you’ll need to do is fill in a contact form to go in the draw.

Go With Tourism is an organisation that was launched in 2019 to help address the skills shortage in the industry in Auckland. Thanks to its initial success, the programme has been expanded across New Zealand.

Want to learn more about the expo, ITC, or enrolling? Don’t hesitate to get in touch today.

Study From Home – 0800 TOURISM (0800 868747) or

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Is Study From Home right for you?

Posted on 28/04/2021 by

Not sure if Study From Home is right for you? Here’s how you can find out!

Study From Home is a fantastic option for earning a qualification in travel and tourism from home.

Our distance learning courses offer qualifications at level three, four, and five, and are recognised here in New Zealand and around the world. For many students, studying with us is covered under the Fees Free Initiative, and even better, students can enrol and start learning at any point during the year – there are no fixed start dates!

All that said, it can still be hard to tell if a college is right for you specifically. So we’ve compiled a list of the kinds of people who get the most out of our online platform and incredible courses.

Do you see yourself in this list?

You’re interested in travel and tourism

Do you love watching people setting off on a travel adventure and wondering what they are going to do? Are you the person in your friend group who’s always planning trips and finding the best places to visit? Do you love the hustle and bustle of a busy hotel with people coming and going from all walks of life?

A natural interest in travel in tourism is all you need to get started in an industry you’ll love. It’s one thing to watch it from the outside, but it’s truly something else to get up and spend every day working in such an exciting industry.

Are you working but looking to upskill or switch careers?

Study From Home is perfect for those who are already working and can’t take the time off to go back to college full time.

With our courses, you can study part time during your evenings and weekends. We offer a huge amount of flexibility with our qualifications, so you can maintain your regular job while earning a valuable skillset on the side that will help you make your next career move.

Do you want to spend your time travelling instead of studying?

Why not both?

We totally understand that passion for travel, and the desire to explore before doing anything else. But we also know that you can earn a qualification or two in the travel industry while you’re travelling. Just check out our recent interview with a graduate who did exactly that.

The Study From Home courses allow you to study anywhere at any time, so you can definitely tick off that travel bucket list while you work towards a qualification.

You want to study but can’t move cities

New Zealand has plenty of fantastic colleges and universities, but they largely based in cities and towns, which isn’t always easy if you can’t (or don’t want to!) move to study.

When you choose Study From Home, you don’t even need to leave your living room to earn your qualification. Make yourself comfortable in your home office, on the couch, or even in bed, and study wherever suits you best.

Save your money on travelling to and from college or paying rent to study in a major city, and instead use it to go on an adventure, discover our beautiful country and gain qualifications all at the same time!

You’re looking to get back into the workforce

Due to illness, injury, having kids, or any of the other things that can pop up in life, many people take a break from the workforce. You don’t need to have to explain your situation with Study From Home, you just need to get your work done at your own pace.

If you don’t know where to start in getting back into the swing of things, earning a qualification at home can be the perfect place to begin. This will set you up with skills and knowledge to work in countless roles around New Zealand.

Do you tick one of these boxes?

People enrol at Study From Home for all sorts of reasons. Whether you see yourself in the list above or have your own reason, we’d love to hear from you. Get in touch today to find out more, enrol, and get started!

Study From Home – 0800 TOURISM (0800 868747) or

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Meet the graduate who explored New Zealand while earning a valuable travel and tourism qualification

Posted on 21/04/2021 by

Rhiannon Cribb earned her qualifications in travel – while travelling!

When you earn your travel and tourism qualification with Study From Home, you have a large amount of flexibility.

Some students work part time, some have family at home to look after, and some simply enjoy the freedom of being able to learn while sitting comfortably on the couch in their PJs! And for some, it’s an opportunity not just to learn about travel and tourism, but to experience it at the same time.

That’s what Rhiannon Cribb, a Study From Home level 3 student, did during her studies. Here’s a little more about her experience with us, including studying during a pandemic, her goals for the future, and her great advice for anyone considering the industry for themselves.

Rhiannon’s story

I began studying with ITC at the beginning of 2020, and although 2020 didn’t go how we all wished It went, ITC made studying through a pandemic, easy.

I decided to study travel and tourism when I began intermediate and took my first international flight across the ditch to Australia with my family. Going through the airport and boarding the plane, seeing all the flight attendants dressed and groomed so perfectly made me so excited to study travel and tourism and one day become a flight attendant.

I decided to study online with ITC because I had gained the “travel bug” and wanted to work as much as possible to save my money and take all the holidays I wanted in 2020. Although internationally It didn’t happen, I was able to explore our own country, New Zealand. This was made possible because I was studying online and could get my work done in my own time, while on holiday. Because of ITC’s option to study online, I have been able to visit so many awesome, new places, that I would never have had the time or money to do, If I didn’t decide to study online.

The travel industry has been hugely impacted due to Covid-19 and I’m so thankful that I was given the opportunity to study travel and tourism and gain more knowledge to prefer myself for my future job as a flight attendant as I knew a job as a flight attendant wasn’t possible at the time.

If you are thinking of studying travel and tourism from home but still unsure of it, do It! You will get to spend more time with family and friends (which we all know we didn’t get enough of in 2020!) and more time to do more of what you love, whether that be travel, sport or just having some alone time.

Get in touch with Study From Home, because you can start any time – even right now!

Keen to enjoy the flexibility of distance learning so you can use your spare time to explore like Rhiannon did? Study From Home is accepting enrolments right now, and you can begin your courses whenever it suits you. Get in touch to learn more today.

Study From Home – 0800 TOURISM (0800 868747) or


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10 resources to help you stay up to date on the latest travel and tourism news

Posted on 08/04/2021 by

Stay up to date on the latest travel and tourism news with these great resources.

The travel and tourism industry is incredibly fast moving and always evolving, especially in recent times. From new trends to new travel opportunities, there’s always something happening within the industry.

For those looking to work in travel and tourism, staying on top of the latest will help you keep informed about what’s going on around you. It might help you discover where you’d like your career to go next, or simply help you stay up to date for your current role.

Here are 10 fantastic resources you can bookmark to stay up to date with all things travel, tourism, and aviation.

  1. Tourism New Zealand News

Tourism New Zealand is one of the biggest and most well-known industry authorities in the country, and their news section is updated regularly with surveys, research announcements, updates, and more.

  1. Tourism Industry Association News and Updates

The Tourism Industry Association (TIA) is a large independent group that represents all sectors of the industry in New Zealand. Their news section is split into three categories: Spotlight, for updates about members; TIA Media, for updates from TIA; and Industry News, for updates about the industry at large.

  1. Air New Zealand Media Releases

As Aotearoa’s main airline, Air New Zealand offers an important insight into travel trends. Their regular Media Releases offer interesting updates about all things air travel, as well as industry news.

  1. Stuff’s Travel Section

Stuff is one of New Zealand’s major online news sources, and their Travel Section offers a good mix of industry updates, as well as fun travel and tourism news, photos, and inspiration.

  1. The NZ Herald Travel Section

Another of the country’s top online news sources, the NZ Herald offers a dedicated Travel Section. This source offers a range of travel news and updates as well as travel inspiration and lighter stories.

  1. The ITC Tourism Update

Did you know that ITC offers our own tourism update webpage? We regularly update this page with recent news covering the tourism, travel, and aviation industries here in New Zealand.

  1. World Tourism Organisation News

For international insights, the World Tourism Organisation offers a News section that’s updated almost every day with news, surveys, research, and stories from all over the world. This is a fantastic resource to get an overview of the industry at large, which isn’t always the same as New Zealand’s travel news.

  1. Skift News

Skift is one of the largest and most trustworthy websites dedicated to travel and tourism news in the world. It is updated multiple times per day with research, studies, and news from around the world.

  1. Phocuswire

Phocuswire is a dedicated travel and tourism news website, with the interesting angle of largely focussing on technology’s role in the sector. This can help you stay up to date with the latest technology changes and how they will impact the industry in the coming years.

  1. Travel Memo

 Travel Memo is a New Zealand-based weekly digital publication that’s targeted at travel agents. It offers updates, commentary, and tips for those working in the industry, making for an insightful read whether you’re already working in travel and tourism or on your way there.

Spending a little time keeping yourself up to date on what’s happening in the industry will set you apart from other potential hires. Even better, a qualification in tourism and travel will give you a foot in the door at countless businesses around New Zealand and the world.

Take a look at our course options to see what you can learn with us by studying from home.

Study From Home – 0800 TOURISM (0800 868747) or

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It’s no joke! You can still enrol for our 2021 Business in Tourism Diploma

Posted on 31/03/2021 by

It’s not too late to enrol in Study From Home’s two-year Business in Tourism Diploma!

It might be April 1 tomorrow, but we’re not kidding around – we’re still accepting enrolments for our two-year Business in Tourism Diploma.

You can start courses with Study From Home whenever you’re ready, so you can enrol now and earn yourself a fantastic qualification that will be recognised by tourism and travel operators here in New Zealand and around the world.

Here’s a little more about what diploma involves and how you can enrol to kick-start your career in tourism.

What do you learn during the Business in Tourism Diploma?

Our two-year Business in Tourism Diploma brings together five of our top qualifications and certificates, which means you earn a range of skills that will serve you throughout your career.

These courses are:

Generally speaking, your first year of study will cover the practical skills you will need to enter the industry. This includes role playing for customer service, travel documentation requirements, and much more.

In the second year, the focus is more on theory. This is the time to learn about areas such as marketing, human resources, and management, as well as the important topic of sustainability in tourism.

By the time you graduate, you’ll have all the practical skills and theoretical knowledge you need to enter the workforce either here in New Zealand or overseas. Tourism operators will always need skilled and qualified staff, so you’ll have a leg up over those who have never studied for the role.

Sign me up! How do I enrol for the Business in Tourism Diploma?

You can enrol for the Business in Tourism Diploma today!

To apply, simply visit our enrolment page and fill out the Enrolment Form. You can either completely sign up online, or find out more by booking an info session where you’ll have the chance to ask any questions you might have and even visit campus for a look around.

You can also get in touch at any time for a chat about the Business in Tourism Diploma or any of our other study options. We look forward to hearing from you!

Study From Home – 0800 TOURISM (0800 868747) or

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Study From Home opens free trial portal – Try it now!

Posted on 10/03/2021 by

The Study From Home free trial portal is open! Try it now and find out if Study From Home is for you.

Study From Home offers students the chance to earn internationally recognised qualifications in the travel, tourism, and aviation industries, all while studying online.

For those who are considering enrolling this year, you can now see what Study From Home is all about by doing a quick trial run, completely free!

This will allow you to try Study From Home to see if the learning style will suit your needs, and to show you how you can gain your qualifications through distance learning.

Here’s a little more about the new portal, how to use it, and why you should give it a try!

Getting started with the Study From Home free trial

Anyone with a smartphone, tablet, or computer can do the Study From Home trial. You can do it via the portal here, or the Moodle app.

All you need to do is let us know your first and last name, plus your email address, so we can create a short-term log-in details for you. We’ll get back to you within 24 hours with those details so you can get started.

Your log-in details will be valid for 7 days, so you’ll have a week to jump online and check it out.

We recommend using a computer or laptop for the trial, as Study From Home students will use one or the other for their actual courses. Assessments include typing, which is much easier when you have a keyboard! That said, you can easily view the course via mobile if you’re just looking to take a peek.

The whole thing won’t take more than an hour or so, and you can always log back in (within the seven days) to take another look, or even show family and friends.

How does it work?

Once you have your log-in details, you can head to the portal and access ‘Your first step course’. You’ll see this on the Dashboard under the Course Overview section.

Click on the course, and take a look around.

You can start at the top with the section titled ‘Dream Holiday Destination’. This is a chance to see how we communicate with the group during the course. You can create your own discussion topic or respond to other topics. We use this to discuss ideas, ask questions, and more.

You might also check out the section titled ‘The Tourism Industry Needs You!’. This is a quick video followed by a quiz, which will give you an idea of how we run short quizzes for Study From Home learners.

Make your way through each of the sections to see just how it all works at Study From Home. In the final section (Your Next Step…), you can get in touch or book a phone chat to talk more about what we offer – or even get started with your enrolment!

Why should you give the Study From Home free trial a go?

If you have any interest in working in travel or tourism, you have every reason to do the free trial!

“On day one of us putting this trial on our website, students have already said they are interested in giving the free trial a go as they are keen to potentially get back into study and get some new qualifications. We think this free trial is the perfect way for our potential students to do just that,” says Marketing Manager Mel.

Whether you have never studied before or are looking to upskill with a level 4 certificate or a level 5 diploma, Study From Home could be the right option for you. You can complete our courses part-time while you maintain a full-time job, or you can study full time and earn your qualifications as quickly as possible.

Not to mention, the trial is free to do, quick, and easy! More than anything, it shows how studying online with Study From Home is so much more than just reading endless textbooks or writing essays. Our courses are engaging and interactive, with a variety of activities and resources, as well as friendly, helpful tutors who can guide you through your qualifications.

Ready to get started? Drop us a line with your full name and email address and we’ll get back to you with log-in details ASAP!

Study From Home – 0800 TOURISM (0800 868747) or

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How ITC’s flexibility makes tertiary study possible, no matter what life throws at you

Posted on 03/03/2021 by

ITC offers flexible study options, so you can earn your qualifications no matter what life throws at you.

Continuing with your studies after high school is a wonderful way to earn an education at a higher level, and to gain knowledge and skills specialised for your future dream career.

Unfortunately, not all universities and colleges make that as straight-forward as it could be. Many demand in-person attendance from Monday to Friday, with few options for flexibility, even if you desperately need it.

ITC understands that for some, tertiary study isn’t as simple as just showing up to class every day. We know that life can throw things at you that make a ‘normal’ study schedule practically impossible, no matter how badly you want to earn your qualifications.

That’s why we’ve made sure our courses are as flexible as possible. That they work with you rather than against you, so you can graduate with a valuable qualification, no matter how many challenges you face along the way.

Part-time or full-time study

If you’re ready to commit to full-time study and earn your qualifications as quickly as possible, you can certainly do so at ITC. This is a great way to throw yourself into tertiary study and work your way through your certifications.

However, if you have other commitments, such as a part-time job or a family to look after, we know that full-time study might be too much to add to your already-full plate. In this case, you can study with ITC part-time, which allows you to earn your qualifications without sacrificing time with your family or your work schedule.

Choose your campus

ITC currently offers three campus locations, so if you wish to study with us, you can pick the one that is best suited to you.

You’ll find us at:

Standard colleges and universities often only have one campus, which requires many students to relocate in order to complete their qualifications. With us, you may be able to find one much closer to home.

Campus study and online options

If you don’t live near one of our campuses, or you prefer not to commute at all in order to earn your qualification, you can always opt to study online.

Study From Home is ITC’s online option, which lets you earn the exact same level 3, 4, and 5 qualifications, but all from the comfort of your own home. All you need is your own laptop and a reliable internet connection, and you can sign up.

One of the best parts about studying online is that there are no set term dates. This means you can begin your studies at any point in the year, and even work through them even faster than the usual course if that better suits your schedule. This gives you the ultimate flexibility of being able to learn from home, while still gaining the same great qualifications as in-person students.

In late 2019 and early 2020, one ITC student discovered just how beneficial this online learning option can be. Jessica Collingwood began study with ITC in person, but she soon began having serious health issues, and had to spend large amounts of time in hospital. Not wanting to give up her studies, ITC helped her switched to our online learning portal, so she was able to finish her certificate despite her massive challenges. You can read more about her story here.

Four-day study week

Companies and organisations around the world have started experimenting with four-day work weeks, as more and more people believe that we can be just as productive – but far happier and less stressed – than sticking to the same old five-day work week.

We agree.

In 2021, ITC has moved to a four-day study week, which means that students attend courses from Monday to Thursday, enjoying their Fridays to themselves to relax, spend time with family and friends, study, or even work.

We believe this flexibility gives students much greater control over their own time, and still allows them to graduate with a fantastic qualification at the end of each course.

Here are just some of the ways ITC has made study possible thanks to our flexible options:

If you’re at all concerned about committing to study this year in case life throws you a curve ball, remember that flexible study options can mean you won’t have to give up your education. Get in touch with us to chat about your options and find out more.

Study From Home – 0800 TOURISM (0800 868747) or


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Education through hardship: How one student completed her qualifications against the odds

Posted on 02/03/2021 by

Despite major challenges, graduate Jessica Collingwood completed her qualifications with ITC and Study From Home.

We often catch up with past students and graduates. We love hearing about how they’re going in the industry, and seeing their updates as they move into dream jobs meeting people, travelling, and learning.

But not all stories are about study then work.

Recently, we spoke to recent student Jessica Collingwood, and learned about how our famed flexible learning options weren’t just convenient, but made it possible for Jessica to graduate.

Her story shows how much ITC is here to help. We don’t set restrictions like so many education providers, but rather offer flexible alternatives for study, from our multiple campuses and online learning options, to part-time and full-time courses and four-day study week.

Our students are so much more than just a filled seat in a classroom or another name on an enrolment list, and we care about what happens both during and after the learning takes place.

Jessica Collingwood’s experience with ITC and Study From Home

“I studied at ITC doing the Level 4 Tourism certificate at the end of 2019 and beginning of 2020.

Unfortunately, as I started at ITC my health turned for the worse, I was so committed to getting my certificate that I pushed myself to go to class even when I was clearly too unwell to be there. It then just got to the point where it was becoming impossible and I started missing so many classes. I was in and out of hospital a lot.

ITC were amazing and very accommodating. They suggested I change to ITC online (Study From Home). This was the best decision for me at the time. I did not want to give up.

I managed to continue studying while being unwell and I managed to finish and get my certificate. Then the pandemic hit and of course I had all those worries about getting my dream job as travel agent.

I decided it was a good time to get myself well again, spend quality time with family and explore our beautiful country.

I am now starting the process of looking for work again but I am focusing on getting some more experience behind me in jobs that will help me in the near future when the tourism industry picks up and travel agency jobs become available.

I will use this time to build on my strengths and learn new things. I know that when Covid sorts itself out and those borders open, the tourism industry will be booming and there will be so many jobs available. Over the last year New Zealand has become more recognised throughout the world during the pandemic and people are so eager to come and see our beautiful country.

If you enjoy tourism and want a career in the industry, then go for it!

To anyone wishing to take the leap into tourism; I would say use this time to study and get experience in jobs that will help you in some way or another for your future career. Let’s be ready for our tourism industry to busier than ever.”

Do you feel like distance learning could be for you? Get in touch with Study From Home to find out more about our flexible learning options and the qualifications you can earn by studying online.

Study From Home – 0800 TOURISM (0800 868747) or


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Meet the newest member of the Study From Home team: Toni Young

Posted on 24/02/2021 by

Toni Young is the newest member of the SFH team, and is excited to share her knowledge and experience!

Study From Home is a fantastic learning option for students looking to take online courses to earn a qualification in travel, tourism, and aviation. These courses are interesting, informative, and fun, but one of the best things about them is the tutors.

Our team of Study From Home tutors make all the difference, helping our students work through their online courses and get set up for an exciting career in the industry.

That’s why we’re so excited to introduce the newest member of the Study From Home team, Toni Young. Toni is experienced and talented, and we couldn’t be happier that she will be helping Study From Home learners.

Learn more about Toni and her role with Study From Home with our latest interview:

Can you give us a quick background of your career so far?

I started in the Travel and Tourism industry in the 1990s after completing my Travel and Tourism qualifications. I have been lucky enough to have worked in New Zealand, the UK and Australia in roles within Airlines, Travel Agents and Event Management.

Working within the Travel and Tourism industry has enabled me to travel to lots of different countries and have some amazing experiences while doing my dream job. Upon my return back to New Zealand I did my teaching qualifications and now love passing on my experience and teaching skills to students and helping and watching them enter the exciting world of Travel and Tourism.

What will your role be with SFH? 

I’m excited about my role with SFH, I will be here to assist, encourage and facilitate learners from Study From Home studying towards their Level 3, 4 and 5 qualifications.

What do you hope to offer the SFH students? 

I am looking forward to sharing all my knowledge with them and making their Study From Home journey as informative and fun as I can. You might be studying for the first time or haven’t studied for a long time – the Study From Home team are here to assist as you take the first step towards a career in Travel and Tourism.

Do you have any advice for SFH students this year? 

2021 is a great year for studying towards your travel and tourism qualifications. The industry is going to need qualified and motivated students moving forward and they will be skilled up and ready to go. I believe also New Zealand is the most amazing destination in the world and everyone will want to visit us as soon as they are able to!

Where is your favourite holiday destination?

My favourite holiday destination is Fiji and love enjoying the fabulous beaches and islands and of course their wonderful culture. Domestically I love the Tasman area, it is just paradise!

Would you like to earn travel and tourism qualifications this year from the comfort of your own home? Get in touch with the team at Study From Home to find out more!

Study From Home – 0800 TOURISM (0800 868747) or


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Study From Home’s new quick and easy online enrolment process

Posted on 18/02/2021 by

Enrolling with Study From Home is easier than ever with our new online enrolment option.

The Study From Home enrolment process has always been easy, but it has just got even easier.

We know that finding the time and getting around to making that call to enrol isn’t as easy or convenient as it could be, which is why we have just made it even easier.

Here’s a little more about the new process.

The new Study From Home enrolment process

The enrolment process at Study From Home is largely the same, with one key difference.

Usually, an interested student would get in touch to book an info session, fill out an entry profile, attend the info session, then fill out the paperwork.

Now, students can simply complete their enrolment online. Once you have filled out the enrolment form, our staff will be in touch to finish the process with you.

This means you don’t have to call or come in for an info session if that’s too difficult or time consuming – or if you already know you want to enrol and just want to get started!

Can I still come in for an info session?

An info session on site at your nearest campus is a big part of the enrolment process, so we still highly recommend that you come in and check us out!

An info session is your chance to take a look around, meet our wonderful Study From Home staff, and ask plenty of questions as we give you all the information you need to make your decision about where to enrol.

If you’re unable to make the trip but still want all the information you’d get from an info session, don’t hesitate to drop us a line or give us a call.

Study From Home – 0800 TOURISM (0800 868747) or

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Meet graduate Shania Wheatley: Finding success in travel and tourism at every turn

Posted on 09/02/2021 by

Shania Wheatley is a keen traveller and a successful ITC graduate who is currently studying level 5 through Study From Home.

We were fortunate enough to meet Shania Wheatley when she studied with us at ITC on our City Road campus. She studied with us in 2016, and very quickly landed a sought-after spot in Disney’s Cultural Exchange Program following her qualification.

We even interviewed her about her fantastic success back in 2017!

Now, Shania is back in New Zealand, both studying our level 5 course through the Upskill4FREE initiative with Study From Home and working in the industry. We thought it was the perfect time to catch up again!

What have you been up to since we last spoke? 

I’ve done a lot since we last spoke. I went off and completed a Disney internship working as a slide operator at Disney’s Blizzard Beach, and then transferred to merchandise at the emporium in Magic Kingdom.

Once I returned to New Zealand I started working for Air New Zealand for a while before transitioning into a more admin role with Haka Tours which was a fixed term contract.

How did covid-19 impact your career?

In February of 2020 I had signed a contract and was supposed to start my dream job becoming a travel agent. However at this stage Covid had spread from China and had hit all over Europe, so a week before I was supposed to start I lost the job due to the impact of the spread internationally.

It was a very confusing time as no one in New Zealand really understood the virus and no one realised the impact it would have on our country, let alone the world, as it hadn’t even transitioned onto New Zealand soil yet. So at the very beginning I thought I was quite alone.

ITC was great though, when it happened, and I got the email that I had lost this role I called Sarndra straight away and she had a list of roles available which she talked through with me and was ready to put my name forward for. Little did I know, 1 month later our first case arrived in New Zealand.

What is your current job position and how are you finding it?

I have recently moved to Christchurch and I have gained a guest services role with the Chateau On The Park, a Double Tree by Hilton Hotel which is currently a isolation facility. It sounds daunting, but honestly I feel more safe checking in a guest there than I do walking around in the community due to the health and safety and PPE protection protocols they have in place at the hotel.

How did you hear about the Upskill4FREE program and what made you decide to try it?
I actually reached out to the chief executive of ITC Claire Huxley as she posted on Linkedin how ITC has been impacted by Covid, and I just sent her a private message about the praises I had for both Toni and Sarndra and she mentioned it to me and it just went from there.

What are your ultimate career goals?

To this day I have worked for airlines, cruise-lines, entertainment, and at the moment breaking into hospitality so to answer that now I don’t actually know. The tourism industry has so many areas that you can work in.

You really aren’t limited to a certain sector when in the industry. I would love to go back to being a travel agent as I didn’t really even get to start that but right now opportunities are popping up left right and centre. I’m happy where I am now but in a few years you just never really know what doors can open up as with my current role I could go worldwide.

What do you think is next for New Zealand’s tourism industry?

The tourism industry in my opinion struggled the most, but we are also recovering the strongest. The way tourism companies have established new ways to do things and the new roles that have been created show Covid isn’t going to hold us back. Even with the borders closed there are still so many opportunities being created daily by operators.

If I was a student at the moment worried about the future of tourism I’d just want them to remember that a few years ago we were affected by the swine flu and look how we recovered from that. Tourism may be affected with huge global pandemics like this but you won’t see any other industry bounce back like we do.

Use this opportunity while the borders are closed to network! As soon as the borders open up it’s going to be as busy as ever and they will look for the most qualified, but while it’s calm and borders are closed operators are more than happy to train up from the beginning, so use this time to attend events and network with those in the industry.

Personally while I was at ITC I was attending International Travel Summit conferences with industry leaders from around the world, which have been held in Auckland, and also TIA – Tourism Industry Aotearoa – conferences in Rotorua. These allowed me to network and I actually received business cards from senior leaders from different tourism operators telling me to reach out once I had finished my Disney internship, but I didn’t end up needing them as having Disney on the resume opened a lot of doors for me.


If you’re interested in studying from home while working like Shania, get in touch with the team to see how our courses can work for you.

Study From Home – 0800 TOURISM (0800 868747) or

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How to make time for studying

Posted on 04/02/2021 by

With the study year underway, we share our top tips for making time for studying.

As we get back into the rhythm of education and study, it’s time to get back into good study habits as well.

Sometimes, it can feel like there simply isn’t enough time in the day, but the trick is really to make time. Set it aside and stick to it so you can stay on top of your studies and graduate this year ready to kick-start a career in travel, tourism, or aviation (or any industry!).

Here are our top tips for making time for study this year.

Spend a week counting your media time

Media, from television series and movies to podcasts, social media, and YouTube, are all fun ways to pass the time. There’s nothing wrong with enjoying watching your favourite shows or re-watching Harry Potter movies for the 100th time, but it might surprise you just how much time all of that really takes.

For one week, make note of how much time you spend watching shows, scrolling Instagram, or watching TikToks. At the end of the week, use the result to set a new goal.

For example, if you spent 30 hours consuming media this week, aim to cut that down to 15 hours next week. 15 hours is still plenty of time to relax and enjoy your favourite shows, but you will have saved 15 hours that you can spend studying instead!

Don’t try to do it all at once

You might look at your usual schedule and think that the only time you can study is on Sunday evenings.

Sunday is a great time to study, but you can’t expect to complete a full week of study within one sitting. There’s too much information to cover all in one go, and it’s more likely that you’ll feel overwhelmed and burnt out than up to date with your study.

Instead, break up your study into lots of time throughout the week. An hour or two here and there, a longer session on Sundays, and perhaps a regular time slot every weekday evening – breaking it up is a much more realistic approach and will help to ensure you don’t feel too overloaded.

Treat it like a job

When you have a job, you make sacrifices for it. You get a good night’s rest before a morning shift, you set an alarm and get up early for it, you turn down the offer of grabbing a coffee with a friend when you’re due to work (but reschedule the coffee for when you are free!).

If you think of your studies as a job, you’ll have an easier time making study a priority, rather than a last choice for how to spend your time. Once you have set your study hours, turn up on time just as you would with a job, and you’ll quickly get on top of your education.

Give yourself breaks

It might sound counterintuitive, but giving yourself regular breaks as you study can help you to get the most out of your study time.

After one hour of study, reward yourself with a quick walk, reading a chapter of your book, a YouTube video, or 15 minutes chatting with a friend. These breaks will give your brain a rest and ensure you’re refreshed and ready to go when you get back to your studies, so you can spend that time as productively as possible and get through your work faster.

Reward yourself

If you find that you can never get much done without some kind of reward at the end – so be it.

A reward could be anything from a delicious snack to time spent gaming or even a nap. When you know there’s a reward waiting for you at the end of your study session (even if it’s a small one), that might help to give you the incentive you need to sit down and get the work done.

Feeling inspired and ready to study for the career of your dreams? Study From Home allows you to work towards an industry-recognised qualification from anywhere in New Zealand in your own time, and you can get started whenever it suits you.

Get in touch to find out more.

Study From Home – 0800 TOURISM (0800 868747) or


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Still deciding where to enrol in 2021? Ask your provider these questions!

Posted on 14/01/2021 by

Still deciding where to enrol for distance learning in 2021? Here are the top questions to ask providers.

As we begin the new year, there are countless would-be students around the country wondering where they should enroll. Which provider will offer the best education? The best stepping stone into the industry of their dreams?

It can be a challenging decision, and one that only you can make. To help point you in the right direction, we’ve put together our list of the most important questions to ask your potential providers. Their answers should help you to make your decision!

Here are our 9 top questions, and the answers you’ll get from Study From Home!

What relationship does the provider have with their industry?

Study From Home works closely with employers from the airline, aviation, travel and tourism industries. We meet with our Industry Advisory Board 3-4 times a year to ensure our courses are well-aligned with industry requirements.

Our industry connections ensure that our graduates have the most up-to-date range of practical skills, knowledge, and technical abilities needed for their new career.

What happens at the end of your studies?

Towards the end of their studies, our students have access to extensive careers training which will prepare them for interviews and employment. They will have meetings with their online tutors to discuss making those plans a reality.

What job placement opportunities and careers preparation do they offer?

We have two dedicated employment consultants who focus on helping students to find placements in the industry. Both Sarndra and Nicky help Study From Home students and graduates gain employment in the airline, travel and tourism workforce. This is true whether you’ve just graduated, or are looking for a new job years after graduation.

They do this by:

What is the experience or background of the tutors who teach students?

The tutorial team is hand-picked for their extensive travel industry experience within New Zealand and overseas. They offer a real depth of skill and expertise and their strong industry knowledge makes them a valuable resource for students.

In fact, our tutors need to have at least 3 years previous experience in a travel and tourism role prior to being employed. This means you know what we deliver is from our own experience and not just from a text book.

Are the courses recognised overseas and in NZ?

Study From Home is registered and accredited with the New Zealand Qualifications Authority (NZQA) as a Category 1 provider, the International Air Transport Association (IATA/UFTAA), Amadeus and Ready To Check In. All our courses are approved for student loans and allowances with the Ministry of Education and recognised and approved for student visas with the New Zealand Immigration Service.

We are also proud to be a selected member of Quality Education (winners of 4 ST Star Awards for ‘School Association’). Based in the UK, Quality Education is a brand that brings together a selection of the very best independent English language schools and colleges from around the world. Quality Education schools/colleges are regularly evaluated and monitored to ensure the highest quality is maintained.

What are some of the success stories of your previous students?

We love to stay in touch with past graduates, and we often hear about some of their success stories.

In fact, we tend to share these stories on our blog, so you can check out what some of our graduates are up to now!

What exposure to the industry does the provider give you during your studies?

Study From Home holds regular Industry Expos and presents videos of our guest speakers from a variety of industry businesses. These employers are invited to speak to the students and give them an insight to possible career paths, and these events are an excellent networking opportunity for our students and often lead to work experience placements.

We have also teamed up with IEP Working Holidays to help facilitate international exchanges for students to gain experience in the hospitality industry. Participants on the Work USA 12 month program will work at The Broadmoor five-star AAA Five-Diamond resort in Colorado Springs.

What makes you different?

When you are a part of the Study From Home family at ITC, you’ll notice something special about us. Here you’ll not only find a comfortable learning environment, but something more. You’ll find a spirit of warmth and friendliness, a positive attitude that is shared by everyone and a sense of achievement and professionalism between staff and students. Even though our students are online, they are able to reach out to our expert tutors for support and assistance whenever needed.

We have tutors from the industry, an outstanding relationship with employers in our industry, and employment consultants that work full-time to assist students with gaining work experience through part-time work whilst studying, and employment once graduated.

Our industry connections ensure that graduates have the most up-to-date range of practical skills, knowledge and technical abilities needed for their new career.

It’s more than a qualification to us. We want our students to reach their career goals and we support that journey from the moment they enquire about our courses. We regularly meet as a team to always strive to ensure we are doing the very best for our students and staff.

Have you achieved recognition or awards?

As multiple winners of the New Zealand Tourism Award, including the prestigious Distinction Award, ITC truly is a leader in its field. The college is consistently recognised for excellence in its field through awards, a true testament to the quality of the courses and the skill of the tutors.

“We enter awards to demonstrate to our students and industry partners that we are confident in our ability to achieve excellence and that we are prepared to be judged,” says Chief Executive, Claire Huxley.

“Going through the awards entry process is incredibly valuable. We put our business under the microscope and identify where we are excelling and where we can make improvements. And most importantly, entering awards allows us to prove that we are the best at what we do.”


If you have any further questions of your own, don’t hesitate to reach out today!

Study From Home – 0800 TOURISM (0800 868747) or

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Meet graduate Aishwarya Rangarajan: A sparkling career in travel and tourism

Posted on 06/01/2021 by

Graduate Aishwarya Rangarajan is enjoying an exciting career in travel and tourism.

We’re welcoming in a bright new year at Study From Home, and what better way to do that than with an interview with a past graduate?

Aishwarya Rangarajan graduated with ITC back in 2008, and has since found a sparkling career in travel and tourism. We love hearing about our incredible graduates and keeping in touch as they make waves in the industry in in New Zealand and around the world.

Here’s a little more about Aish’s time studying travel and tourism, what she’s doing now, and her advice for current students.

What is your current role and how is it going?

I am currently working as a New Zealand Sales Executive for Qatar Airways. In a nutshell, it’s an account manager role which is extremely exciting as I deal with New Zealand travel agents from all brands and all walks of life, helping them promote and sell Qatar Airways as a number one choice of airline for all customers travelling to predominantly Europe and Africa. It’s a very rewarding role and I love it. Through work, I have travelled to many exciting destinations which I probably wouldn’t have otherwise such as Qatar, Hungary, Austria, Melbourne, Germany, Netherlands, Wales, Ireland just to name a few.. and in Business Class!

What made you decide to study travel and tourism?

I was always very interested in Tourism since high school and was openly looking for options where I can further that interest but didn’t want to get stuck being amongst 300 students. I came across ITC, thoroughly researched everything they offered and felt they stood out from the rest, so I decided to give it a go and attend. ITC provided the support the students needed to excel and I really feel they genuinely care.

How did our courses prepare you for your career?

ITC was a great stepping stone into Travel and Tourism that gave an outlook on what to expect in many aspects of the tourism industry in New Zealand and abroad. It provided me with basic skills which high school didn’t teach at the time which was customer service, team work, presentation skills and boosts confidence level as you learn to work with people from all cultures.

Graduate Aishwarya Rangarajan is enjoying a fantastic career in travel and tourism.

Do you have any advice for current students?

Find a job as soon as possible (within the industry if you can) while you study – even if it is temporary, voluntary or an internship!!! I cannot emphasise on this enough. No job is big or small as all of them with entail some skills you will use once you graduate and will stand you out from the rest when employers begin to look for ideal candidates to join them. Often students will expect to come out of a college or a university and wonder why it’s taking them so long to find a job in the industry.

When I started studying, I found a job as a customer service agent for InterCity Coachlines (now called the Entrada Group) selling domestic tours, and transfer tickets. The employer explained to me that she hired me because not only was I studying but I was already working at Hells Pizza and McDonalds prior to that which showed that I had transferrable skills such as Customer Service, Multi-tasking ability, Cash Handling and will soon have the tourism knowledge through the course I was studying. It stood me out from someone who was applying with no work experience at all. So please, find a job (trust me on this).

How do you think the industry will recover in the coming months/years?

NZ is working on some travel bubbles in the next couple of months. Everyone is making an effort to make the travel bubble open soon as possible. Airlines have started flying back to New Zealand and domestic tourism is now stronger than it’s ever been with more Kiwis exploring their own backyards than ever before. Although a long recovery journey – there is definitely a glimmer of hope and light at the end of the tunnel.

What are your future career plans/goals?

My career plan is to continue working and growing in this industry – and when opportunity arises, I would like to eventually become a mentor / tutor at a travel college so I can share my experience, knowledge in order to help more students prepare, grow and have an exciting career as I have in the travel industry.


If you can see yourself following in Aishwarya’s footsteps and entering the world of travel and tourism, consider enrolling with SFH. Get in touch with us today to find out more.

Study From Home – 0800 TOURISM (0800 868747) or

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The most frequently asked questions about Study From Home

Posted on 08/12/2020 by

Here are the most frequently asked questions about Study From Home – and the answers!

Study From Home is a wonderful option for distance learning in New Zealand. We offer courses on travel, tourism, and aviation that provide the skills, knowledge, and qualifications you’ll need to work in the industry both here in New Zealand and around the world.

Our course options cover levels 3, 4, and 5, and all of them can be completed online, allowing students to sign up no matter where they are located in the country.

Naturally, if you’re considering signing up with Study From Home, you might have questions about the courses, the commitment, the work, and everything in between. That’s why we’ve collated a list of our most frequently asked questions and have answered them for you here.

If you can’t find your question below, don’t hesitate to get in touch via our contact page, or send us a message via Facebook. There are no stupid questions, so get in touch!

Can I enrol with Study From Home if I have a full-time job?

Yes! You can choose to study part-time or full-time with Study From Home, so if you already have a full-time job, you can study with us part-time as well. You will be expected to commit to 15 hours per week of study, which you can do during the evenings and weekends whenever suits you.

Do I have to log on at a particular time?

No. SFH is completely flexible in the fact that you set your own timetable for when you want to study. It is a course that is completely tailored to the individual student around their study times.

Are all my assessments essays?

No. Study From Home incorporates many assessment styles to ensure students are tested in ways that actually relate to the jobs in the industry. There is a mixture of written assessments, roleplays both via phone and video, online quiz assessments, and group Zoom assessments.

Is there any tutor help?

Definitely. There is a team of dedicated tutors available online, via email and phone Monday to Friday. All have industry experience and can draw upon their own work and knowledge.

How many hours a week do I need to study?

Study hours are based on your type of enrolment. Study From Home offers both part time and full time study options, and hours will range from 15-25 hours a week.

What happens if I don’t have a computer?

You absolutely must have your own personal laptop or computer before you enrol. If you currently share one with the family, you will need to ensure you obtain a laptop or computer of your own. This is because you will need to use it regularly for your studies.

I am worried I will fail.

The tutor team is here to help. You won’t fail – you will be given an opportunity to gain further understanding with tutorial explanations and guidance.

I have fallen behind.

The tutors will work with you to catch you up and get you back on track.

Can I do more studies than required and set out each week?

Yes. Once you are enrolled, you will have full access to the course page so you can move through quicker than is set out in your individualised study plan if you prefer.

I can’t start yet as I am going on holiday for a week.

Awesome news you are going away! We can get you a little ahead of schedule before you go away so you don’t fall behind when you return.

I know I love travel and tourism but don’t know what job I want to do. Can I still do the course?

Definitely! Lots of people are not 100% certain of what they want to do in the industry but know that this is an industry that excites them. While on the course you will find yourself exposed to the many different jobs in the industry, which will help you decide along the way. You will also realise that your qualification means you won’t only have a qualification for one job, but for the whole industry. Your skills will be able to be transferred to other areas of the industry.

The industry is non-existent at the moment so I probably won’t get a job.

Not true. While our borders remain closed into New Zealand, New Zealand’s domestic tourism market has never been busier! ITC has two career consultants that work with you to help you gain employment in the industry. We are also very lucky to have such close relationships within the industry, so tourism providers often come to us directly looking for graduates from ITC to join their teams.

I never studied travel or tourism at school, does this mean I can’t study it now?

You most definitely can. It is not a pre-requisite to have studied it before.

On what dates do Study From Home courses start throughout the year?

Study From Home offers ‘rolling start dates’ for maximum student flexibility and convenience. This means that students can begin their course on any Monday throughout the year.

Where are you located?

Study From Home is online, but our sister company, the International Travel College of New Zealand (ITC) has locations in centres throughout the country, so you can visit a campus at any time if you wish to speak to a tutor in person. You’ll find our campus locations here.

How do I enrol?

Enrolment with Study From Home is a straight-forward process. Start by getting in touch with us to let us know you’re interested, then fill out the entry profile we send you. We’ll set up an information session where you can ask any questions and we’ll talk you through our course options and how it all works, then we’ll confirm your place. You can read more about the full Study From Home enrolment process here.

 How much does Study From Home cost?

Different Study From Home courses have different fees. You can find the costs for each one by visiting our Course Overview page, then clicking the ‘Find out more’ button for each page. The costs are at the bottom right of the page under ‘course fees’.

 How do I find my NSN number?

Study From Home is an affiliated Fees Free provider, which means that our courses are covered by the Fees Free initiative. To find out if you are eligible for the Fees Free initiative, you will need to enter your National Student Number (NSN) into the Fees Free website. If you are unsure about your NSN number, you can either ask your current school, or contact the New Zealand Qualifications Authority (NZQA) to track it down.

If you’re ready to enrol or have any further questions for us, use the details below to get in touch.

Study From Home – 0800 TOURISM (0800 868747) or

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How to enrol with Study From Home

Posted on 01/12/2020 by

Looking to enrol with Study From Home? Here’s how it all works!

It’s the end of the year, which is an exciting time when we can look ahead and consider what’s in store for 2021. For many students leaving high school, and for many adult learners looking to get back into study or retrain, that might mean enrolling with Study From Home.

If you’ve taken a look at the wonderful training and opportunities Study From Home offers, now’s the time to begin the enrolment process.

Here’s how it all works!

Get in touch

To get started, simply get in touch. You can call us directly for free on 0800 868 747 or reach out on our contact page.

You’re welcome to ask questions at any point, but the main purpose of this initial stage is to set up an Information Session where we can run you through the course information, how Study From Home Works, and everything else you’ll need to know about studying with us.

We’ll arrange a time for a call that suits you, and I’ll send you an Entry Profile link.

Fill in the Entry Profile

An Entry Profile is a set of questions we ask of all of our prospective students. This lets us know a little more about you, such as your current skillsets, work history, and study history.

This is definitely not a test of any kind, and you can do it from home at your own pace. We do ask that you complete this profile prior to your Information Session, as it lets us tailor the session to your needs and interests, and saves time in the session itself.

Take your Information Session

An Information Session is your chance to ask all the questions you’re curious about, and chat to a Course Advisor who can talk you through all of the options available to Study From Home students.

You’re welcome to have a parent or two on the call with you if they have questions or would like to hear more about the course, and you can expect this session to last 30 to 60 minutes, depending on how many questions you have!

We’ll cover the length of the courses, how many units each one is worth, and what your day-to-day study schedule might be like that you would need to do from home. We’ll chat about the great opportunities that will be available to you with our qualifications, and about the support we offer our students long after they graduate.

For example, as a Study From Home student, you’ll do a minimum of 15 hours of study each week. You’ll also have dedicated tutors who will support you every step of the way, so you won’t feel alone in your work.

Assessments can take place over the phone and as role plays with tutors, so it won’t all be paper-based, either. However, you must have your own laptop or computer to enrol (rather than a shared family computer, for example).

If you would prefer to attend an Information Session in person and are able to visit one of our International Travel College campuses, you’d be more than welcome to do that instead.

And of course, this Information Session does not mean you are obliged to enrol. You can take your time and consider your options before taking the next step.

We confirm your place with Study From Home

Within 48 hours following your Information Session, we’ll let you know if you have a place with Study From Home.

Once your spot is confirmed, we’ll send you the official paperwork. This will include a confirmation letter, an invoice for the fees, and some quick paperwork for you to fill out.

Keep in mind, Study From Home is part of the Fees Free initiative, so many students can study with us for free. If you are not eligible, we can help you apply for a Study Link loan to cover the costs.

What happens if you don’t have enough level 2 credits?

The courses available with Study From Home cover levels 3, 4, and 5, which means that you must have passed level 2 in high school. If you haven’t reached that mark, there are still options available to you.

For example, we can refer you to Target, a New Zealand organisation that offers free courses that can help to bridge the gap and gain your NCEA levels so you can enrol with SFH.

If you are not far away from passing level 2, be sure to get in touch for a chat. For 2020 students in particular, we understand it has been a difficult year for everyone, and we’d love to work with you to help you study with us.

What happens after Study From Home?

 The biggest reason anyone signs up with Study From Home is for the wonderful career opportunities it brings.

The skills you learn are highly transferable, and will be in high demand both here and overseas by the time you graduate. We have numerous close contacts in the local tourism industry, and our graduates have become highly regarded across New Zealand, which is why they are often snapped up soon after graduation.

Here’s just one of our wonderful reviews from recent Study From Home graduate, Bria Walsh, who is currently working as a full-time receptionist at a 4-star hotel/motel on the West Coast:

“Studying whilst being able to work Full Time is definitely challenging, although knowing the outcome I’ll receive becomes very motivating to either research towards or answer at least one question a day. Being able to Study From Home is very relaxing as you don’t need to study set times of the day, you are able to study in your free time.”

We also offer ongoing career support after you graduate, and we stay in touch with our students for years after you leave. If you have any further questions or are ready to enrol, don’t hesitate to get in touch!

Study From Home – 0800 TOURISM (0800 868747) or


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The tourism industry needs you

Posted on 26/11/2020 by

The tourism industry is crying out for skilled and qualified staff. Right now is the perfect time to enrol with Study From Home and start an exciting career in the industry.

This is a message for anyone who is considering studying for a career in travel, tourism, or aviation in 2021.

We need you!

Or more specifically, the industry needs you!

Why the tourism industry is crying out for skilled staff

It has certainly been a tough year for everyone, the tourism industry perhaps most of all. However, we’re already seeing an increase in domestic tourism, and with so much positive news surrounding covid-19 vaccines, it seems highly likely that international tourism will soon be back on the cards as well.

Yet even more importantly, local tourism providers were already struggling to find enough skilled staff to fill positions even before the border was closed. Now, as migrant workers have largely returned to their home countries, and as no visa holders are allowed to enter New Zealand and take up roles, travel and tourism providers around the country are more desperate than ever.

In a recent press release from the Tourism Industry Association (TIA), it was revealed that 45% of industry employers have found it difficult to find suitable candidates.

We recently reached out to our friends in the tourism industry to be a part of our ‘We Need You’ campaign. They were more than willing to help us share the message with you all that in fact, we need you to help us fill the employment shortage in our growing industry.

What’s next for New Zealand tourism

In a normal year, domestic tourism accounts for approximately 60% of New Zealand’s total tourism revenue. As Kiwis turn to their own backyard for holidays this year and over the coming months, it is expected that the usual domestic spend will increase drastically.

Not to mention, there is still hope for a travel bubble to open between Australia and New Zealand. If – and perhaps when – that happens, that would mean opening the borders to our largest offshore market. Australia represents almost half of all our international market, and brought in over 1.5 million arrivals in 2019 – how many more will come if New Zealand is the only international destination available?

The new tourism environment will likely lean heavily on employing local workers that have been trained here in New Zealand, already have their industry qualifications, and are ready to get started.

Between the increasing demand for tourism and the notable lack of skilled workers to take up those roles, there has never been a better time to start studying for a career in the industry.

Studying tourism and travel with Study From Home

Study From Home (SFH) is a premium supplier of level 3, 4, and 5 courses in the travel, tourism, and aviation industries.

Our students learn invaluable transferable skills specifically for the industry, which they can put to use here in New Zealand or take with them around the world. At SFH, our tutors have all worked in the industry, and we maintain many strong connections with local tourism providers.

In fact, SFH has created such a reputation for producing skilled and passionate graduates, that our students are always in demand from industry employers.

In addition, our strong focus on employment preparation and career guidance means that graduates are work-ready on course completion, and in many cases, already have job offers from employers through our career expos, industry networking events, and the sector-wide recruitment services made available to employers.

By studying in 2021, students will graduate in 12-18 months, at which point the industry could be even more exciting, and when it will likely look very different than what it does right now.

With our qualifications, you’ll be ready to enter the workforce at the exact moment the global travel industry is once again kicking off – and in genuine need of qualified workers who love to travel, meet people, and enjoy new experiences.

Could that be you?

Learn more about our 2021 courses and get in touch to kick start an exciting and rewarding career in tourism, travel, and aviation.

Study From Home – 0800 TOURISM (0800 868747) or

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How to Study From Home for FREE

Posted on 12/11/2020 by

The Fees Free initiative allows many students to enrol with Study From Home for free.

Did you know that you can enrol with the International Travel College (ITC), and complete your course with distance learning for free?

The New Zealand Fees Free initiative allows many students to study for free, even if it’s been a while since you left school, or if you are distance learning with Study From Home.

Here’s a little more about the initiative, which courses you can enrol in with Study From Home, and how to claim your free study!

What is the Fees Free initiative?

The Fees Free initiative is a relatively new New Zealand government scheme that allows students to study for free for one year, or claim two years of free training.

This means that the government will pay your tuition costs for a year, greatly reducing the cost of study for some students, and completely covering it for others.

Am I eligible to study for free with the Fees Free initiative?  

Many students are surprised to learn that they are eligible for the Fees Free initiative as they might have left school years ago, or are planning to study from home instead of at a college or university.

It is likely that you are eligible for Fees Free if this will be your first year of tertiary study after high school, regardless of when you left high school. Also, there aren’t any age limits on the initiative, so it’s ideal for those looking to return to study.

There are certain restrictions around where you can study, as not all training institutions are included in the initiative. The good news is that ITC is an affiliated provider, so courses – even if you choose Study From Home – are part of the initiative.

Keep in mind that Fees Free also only applies to Level 3 study and above, which is essentially any post-secondary school programme.

You can learn more about the Fees Free eligibility criteria on the official website here.

Study From Home with the Fees Free initiative

There are numerous courses available with ITC via Study From Home that you can take for free.

These include:


All of these courses are Level 3 or above, meaning they are all eligible for the Fees Free initiative. Importantly, they all also offer important skills and knowledge for students looking to find careers in the travel, tourism, and aviation industries.

If you do find that you are not eligible to apply for the Fees Free initiative, keep in mind that you can still study with us. Our friendly and knowledgeable team is more than happy to help you apply for a StudyLink loan that can lend you the funds to take the course of your choosing and invest in your future.

What our Study From Home tutors think of the Fees Free initiative

We asked Lynelle Panton, one of our wonderful Study From Home tutors, what she thought about the initiative and how it helps distance learning students.

“Many people would love to study, but for various reasons such as family commitments or work, they simply can’t. Study From Home allows these people who can’t attend on-campus courses the ability to achieve their goals of furthering their education in an industry they are passionate about. We have now been able to tie this in with Fees Free to allow students to gain their qualification and start out in their chosen career without having a huge debt behind them.”

“This is such a huge opportunity for anyone who wants to study but couldn’t,” she explained.

How to apply for Fees Free study

Applying for Fees Free study is a simple process.

All you need to do is first check that you are eligible for the initiative by visiting the Fees Free website and entering your National Student Number (NSN). This will immediately tell you whether or not you are eligible.

If you are eligible, you simply apply to Study From Home as you would normally (by getting in touch!), and the Tertiary Education Commission will let us know that your fees will be covered, and will pay us directly for the course.

Should you have any questions at all, or if you have checked your eligibility and are ready to apply for an exciting distance learning course from Study From Home, don’t hesitate to get in touch with us today.

Study From Home – 0800 TOURISM (0800 868747) or

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Study From Home success: We speak to one of the first students completing the level 5 Diploma in Tourism & Travel online

Posted on 28/10/2020 by

Marise Barrett is one of the first students to complete the level 5 Diploma in Tourism & Travel online.

Study From Home recently started offering the New Zealand Diploma in Tourism and Travel at level 5 on our popular Study From Home platform. It is an intensive one-year diploma that offers students the skills and knowledge they need for a general management career in the industry.

While students of ITC have been able to study this diploma for more than 15 years, it is new to Study From Home, and we have been keeping a close eye on the first group of students to work their way through this fast-paced and challenging course.

One of those students is Marise Barrett, who is currently working her way through the diploma. She has already completed the New Zealand Certificate in Tourism (Level 3) and the New Zealand Certificate in Travel (Level 4), and already has experience working in the industry.

We recently spoke to her to see how she was finding the diploma and the experience of studying from home. (more…)

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Studying from home: The best of both worlds?

Posted on 29/09/2020 by

Are you facing a difficult choice between study and work at the moment? Studying from home could offer a way forward.

COVID-19 has put a spotlight on the importance of flexible working – and also the privilege of job security. 

Some young people are faced with an incredibly difficult decision: do I continue my studies, or do I get a job to support my family?

NZCity recently reported that Some senior students in South Auckland are now working to support their families – rather than returning to school after the lockdown.

This is no small or easy choice, and every family dynamic is different.

One possible solution could be studying from home. This option gives students the flexibility to work part-time and study part-time: the best of both worlds?

It certainly worked for ITC Study From Home graduate Cherie Palm.

Cherie writes: “Fantastic experience studying with ITC. I had decided to study after many years of working and needed to juggle home life and work as well. The team made this first time distance study adventure a great one! My tutor Ali was amazing, so supportive and always available if I needed to ask a question. I would definitely recommend ITC and can assure new students you will always get the best from this team!” 

ITC Study From Home offers four qualifications, all of which can be studied part-time (20 hours per week) from the comfort of home.

New Zealand Certificate in Tourism Level 3

New Zealand Certificate in Tourism with a strand in Aviation Level 3

New Zealand Certificate in Travel Level 4

New Zealand Diploma in Tourism and Travel Level 5

Which qualification is right for you?

Book a free online consultation with one of our friendly team to find out and explore your options! 

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Study from home tip: Get dressed for ‘class’

Posted on 26/08/2020 by

Getting dressed is a great way to boost your productivity when studying from home.

Do you want to be as productive as possible when studying from home?

Here’s a tip: get dressed for ‘class’!

Even though you’re in the comfort of your own home, getting dressed as if you’re leaving the house can do wonders for your productivity.

Here are a few reasons why.

It’s great for your mindset

Just like getting into your PJs signals to your brain that it’s time for bed, getting dressed signals to your brain that it’s time to start your day.

Getting dressed will put you in the right frame of mind to concentrate on your studies. Save your favourite comfy clothes for when it’s time to relax. 

It helps you focus

If you sit down to study in your PJs, you might always feel like there’s ‘something else to do’ (aka shower and get dressed) – which can really mess with your ability to focus.

By getting dressed and ready for the day as soon as possible, you’ll likely be able to better focus on your studies.

It’s great for video-conferencing

Ever gone to jump on a video call, only to realise your hair’s a mess and there’s food on your shirt? 

Getting dressed as if you’re going to a real class will help you feel much more comfortable and confident if you need to do any video calling with your tutors or classmates.

It creates a boundary between study and home life

When you study from home, the lines between study and home life can get blurred. 

Setting aside a ‘study wardrobe’ and ‘weekend wardrobe’ can be one way to create better boundaries.

What to wear when studying from home

We’re not suggesting you need to go full corporate – although if that appeals, by all means, go for it!

Clean jeans and a tee are perfectly adequate. A good rule of thumb is to wear something you’d be happy to leave the house in. 

Or, if you want to have some fun, you could even rummage through your fancy dress cupboard for a day! ITC ran a ‘best dressed’ theme week during NZ’s first lockdown, which was a huge hit. Check out our Facebook page for inspiration.

If you’re looking for more advice on staying productive while studying from home, don’t hesitate to reach out to your tutors – we’re here to help.

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Introducing our new and improved Virtual Orientation program

Posted on 29/07/2020 by

Our new Orientation Program is now completely online. It’s designed to be completed over two days, and includes a ‘Virtual Meet’ with your tutor(s) and classmates.

We’re excited to unveil our new and improved Virtual Orientation program. 

Since you can now join Study From Home at any time, we have revamped our Virtual Orientation program to ensure you can get settled in quickly.

What’s changed

Before COVID-19, we hosted in-person Orientation Days in Auckland at the beginning of each new qualification. 

Our new Orientation Program is now completely online. It’s designed to be completed over two days, and includes a ‘Virtual Meet’ with your tutor(s) and classmates. 

Study From Home tutor Ali Sykes says the new virtual program is working really well so far.

“We’ve essentially created an online virtual classroom, giving students the opportunity to meet their tutor and build rapport with them, as well as meet other students starting at the same time,” Ali explains.

She adds that the new Virtual Program is far more time and cost efficient for students than the in-person Orientation Day. 

“Although our in-person Orientation Days were a lot of fun, they did often require students to travel to Auckland, which cost time and money. Now, they can meet everyone from the comfort of their own home, which is exactly what the flexibility of Study From Home is all about.” 

Ongoing community and connection

Another great thing about the new virtual Orientation Program is that once students have completed it, they are set-up to communicate with their tutors and classmates online for the duration of their course.

“The first Virtual Meet isn’t the last – once students are familiar with our online system and how it works, they can use it to connect with each other and their tutors,” says Ali.

It also means everyone is in the exact same boat. 

“With in-person Orientation, there were always a few students who couldn’t travel to Auckland, and they may have felt excluded. Our new virtual program means everyone gets off to the exact same start,” adds Ali.

Study From Home: The flexible option 

These changes to our Orientation Program have cemented Study From Home as a truly flexible study option for students all around New Zealand.

Whether you’re juggling study with work, family commitments, or live far away from campus, Study From Home offers you the flexibility to study at your own pace, from your own place.

Get in touch today to start at a time that suits you. We look forward to welcoming you in our Virtual Classroom soon!

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Why study from home? 5 compelling reasons to consider distance learning

Posted on 08/07/2020 by

Writing a pros and cons list about studying from home? Consider these five epic benefits.

Curious about the benefits of studying from home? Here are some compelling reasons to consider distance learning. 

1. Ultimate flexibility

One of the top benefits of studying from home is flexibility. Although you will have set assignments and deadlines to meet, you can study at times that suit you.

Nightowl? No worries, you can study in the evenings! Morning person? Perfect, you can study first thing. Need to fit study around childcare or part-time work? That’s an option, too.

With study from home, you can make your schedule work for you.

2. Reduced costs

Some students find they spend less money studying from home than they would if they were commuting to class every day. This is usually the case for people who live far away from campus.

You might also save money on incidental expenses you’re more likely to make when out and about, like bought lunches and coffees. 

3. Available anywhere

Our Study From Home qualifications can be completed from anywhere in New Zealand – making them an ideal option for people who live rurally or far away from public transport.

The entire course is taught online, so all you need is reliable internet access and a computer or laptop. 

4. Supportive tutors and classmates

When you Study From Home with ITC, you’ll receive support and guidance from dedicated tutors. They are available via email, phone, and active on Moodle – our study from home platform and forum.

Many students also find their classmates are incredibly supportive. Although you might not meet in-person, you can still support each other via phone and messaging, and by organising virtual study groups.

5. Exceptional qualifications

Finally, our Study From Home qualifications are industry leading. They are the same qualifications students complete on-campus, so you will receive the same premium training.

We have qualifications available at Level 3, Level 4, and Level 5, so whether you’re at the beginning of your tourism career or looking to upskill, we have an option for you.

Curious to learn more about Studying From Home? Get in touch today to speak with one of our team.

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Stuck in a study slump? 5 tips to get back on track

Posted on 24/06/2020 by

Feeling a bit off? Here are some tips to help you get back on track.

Study slumps – they happen to the best of us.

A study slump is when you may be struggling with low motivation, or finding a particular subject matter really difficult.

These slumps happen from time to time and are perfectly normal. The trick is knowing how to get out of them as quickly as possible, so you don’t fall behind.

Here are some tips for getting back on track.

1. Take a short break

Sometimes, a study slump suggests you might need to give your brain a short rest.

If you can, take a break. Step away from your study for a few hours and do something you love.

You might find a short break was all you needed to snap out of your slump and come back feeling refreshed.

2. Change your scenery

Studying from home can feel a little repetitive sometimes. Try studying from a cafe or library instead and see if that helps you feel more energised.

Even moving to a different room in your house might be enough. Could you set yourself up at the dining room table for a change? 

Experiment with different study locations and see if that helps.

3. Reach out to classmates

Send a message to some of your classmates and ask for advice. Ask if they have any great tips for staying motivated when they are struggling. 

Even though you’re studying from home, you’re not alone. Chances are, your classmates are feeling the same way as you. You can help to motivate each other.

4. Talk to your tutors

If you’ve tried a few of the above strategies and you’re still feeling stuck, be sure to talk to your tutors. 

They are here to help you succeed and will be able to provide plenty of study tips and tricks you might not have considered.

5. Remember your end goal

Finally, go back to your ‘why’. Why are you studying from home? What is your end goal or your big dream?

Write your goal somewhere you can see it every day, so it motivates you to keep going.

Every assignment you complete brings you one step closer to your dream of graduating and working in the tourism industry.

You can do this!

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NEW to Study From Home: Upskill with the Level 5 Tourism & Travel Diploma

Posted on 27/05/2020 by

Now is a great time to upskill and gain management training.

Want to give your travel and tourism career a boost?

Keen to learn more about management, marketing, and leadership within the travel and tourism industry?

Want a qualification that will stand out on your CV and show future employers you’re highly motivated?

The New Zealand Diploma in Tourism and Travel Level 5 will provide you with the skills and knowledge to prepare for a career in general management within the industry – and it’s now available* via Study From Home!

This fast-paced, info-packed qualification was previously only offered on-campus, but you can now complete it from your own place, at your own pace.

“We are thrilled to be able to offer this qualification for Study From Home students,” says Michelle Chatfield, Head of Group Services. 

“The flexibility of Study From Home means you can study while working out in the industry, giving you the best of both worlds – a higher qualification and work experience.”

The Diploma at a glance

Gain skills in:

All of these topics are essential for a management career in airline, travel, and tourism, and they’re also transferable to any field.

Key details

How is the Diploma taught?

The Diploma is blended learning – you will learn via a combination of:


You’ll have access to support from tutors online and over the phone or video chat (if required). The tutors delivering this course are the same tutors who teach the Level 5 Diploma on-campus. 

Is this the right course for me?

The Level 5 Diploma is fast-paced and challenging, making it ideal for students who are ambitious, eager to learn, and highly motivated.

If you dream of advancing your tourism career and gaining management skills, this qualification will help you build confidence and competence. It’s an ideal stepping stone into higher-level positions within the tourism industry.

Once you’ve graduated, you’ll have access to support from our Employment Consultants, who will work closely with you to help you find work.

To find out more, don’t delay – get in touch today to learn how this Diploma can help you give your tourism career a boost. 

*Course availability subject to NZQA approval.

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How to find out more about studying from home

Posted on 29/04/2020 by

Want to learn more about Study From Home? Book an online information session to discover everything you need to know.

Are you contemplating studying from home with ITC, but you’re not quite sure if it’s for you?

Perhaps you’re on the fence about starting a new qualification, especially during these strange times with COVID-19.

Or maybe you’re curious about what the course will involve. You might have questions about the topics, workload, assignments, and tutors. 

We’re here to help. Our team is on-hand to answer any questions you have about studying airline, travel or tourism from home. 

We want to provide you with all the information you need to make an informed decision, so if you do choose to study from home with us, you can get off to the best possible start.

There are a few ways we help you learn more about studying from home with ITC.

The first step is to book an online information session with one of our course advisers. This is a completely free, no-obligation phone call designed to give you a feel for studying with us. 

Once you’ve had your online information session, you’ll have a pretty clear idea of whether our courses are a good match – and hopefully you’ll be feeling excited about all the possibilities!

If you’re keen to progress things further and enrol, we’re also here to help. Our team can assist you with enrolling and also registering for services like StudyLink.

The online information session is the best and most efficient way to discover if studying from home is right for you, but we’re also available to help you via other channels. 

You’re welcome to ask questions by submitting a contact form on our website, sending a question via Facebook, reaching out on Instagram, or calling us (freephone) on 0800 868 747.

We look forward to hearing from you! 

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How to stay motivated when studying from home

Posted on 15/04/2020 by

Tips for staying focused on your study during these uncertain times.

Since the outbreak of the novel coronavirus, studying from home has become the ‘new normal’ for students around New Zealand.

There are many benefits to studying from home, including increased flexibility, lower overheads (e.g. no travel costs), and the ability to study part-time – just to name a few.

It’s a fantastic way to gain a tourism qualification – which is why we’ve been successfully offering distance learning for over 15 years!

However, studying from home does require some self-motivation. And, given that we’re in the midst of a global pandemic, you might find that your motivation tanks are low right now. That’s completely normal. If you’re feeling tired or unmotivated, you’re not alone. The good news is, there are several things you can do to get yourself back on track.

Here are some ideas for staying motivated and boosting your mindset during these uncertain times.

1. Focus on your ‘why’

Think about why you chose to study from home. What motivates you? Is it the dream of an exciting career in airline, travel or tourism? Is it the goal of gaining a qualification to improve your career prospects? Is it the spark of curiosity and excitement you feel when you learn about different cultures and destinations? 

Everyone’s ‘why’ will be different. Take the time to consider yours, because this will help you stay motivated. Write your ‘why’ down somewhere you will see it every day, and have faith in this brighter future. 

2. Break everything into small goals

Once you’ve remembered your ‘why’, you’ll hopefully feel a surge of energy and excitement. You’ve got a dream, and a qualification will help you achieve that!

But, then you might feel a sense of overwhelm sink in – you might look ahead and see so much work to complete, and wonder where to start. 

The trick is to break everything into small goals. Focus on what you can achieve in one day, one week, one month – and all of your efforts will add up to the big result.

Write a study plan and give yourself small, achievable tasks to complete each day. Once you’ve ticked them off, celebrate your efforts – reward yourself with something small yet meaningful, like a video call with your best friends or your favourite TV program.

Big goals are achieved by taking small steps consistently. You’ve got this!

3. Ask for support

Your Study From Home tutors and classmates are here to motivate you, encourage you, and support you.

Make the most of all the support on offer from the Study From Home team, and don’t be afraid to ask questions if you’re unsure about something. They are here to help! 

Take the time to connect with some of your classmates, virtually. Set up WhatsApp groups or send out a few emails. You’re all in this together, and you can motivate each other at this time.

Most of all, treat yourself with self-compassion. You’re studying during a global pandemic, and that’s no small thing! You’re doing an incredible job and your future self will thank you for it. Well done, you! 

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Tips for studying from home during coronavirus lockdown

Posted on 26/03/2020 by

How to stay motivated and find enjoyment in your study during this unprecedented time in history.

Whether you’ve been studying from home for a while, or you suddenly find yourself doing so due to the coronavirus, we are here to help you adjust to this strange and unprecedented situation.

For many, study will provide a welcome distraction during self-isolation – it’s an opportunity to work towards your goals, stay motivated towards the future, and get excited about life after coronavirus.

However, we understand that it may be difficult to find the motivation to do anything during self-isolation, let alone study! Never fear – we are here to help.

Here are some tips to help you stay focused, motivated, and optimistic during this challenging time. We’re all in this together.

1. Fill your tank first

If you can, do something nice for yourself first thing in your day. 

For example, take the time to savour your morning coffee and breakfast. Or, take a quick – socially distanced! – walk around your neighbourhood to get some fresh air and the endorphins pumping.

If you “fill your tank first”, you’re more likely to feel optimistic when you sit down to study. During self-isolation, doing things to protect your mental health and mindset should always be a top priority.

Think about what would make you feel better each day, and do those things first.

2. Follow a routine

With so much free time on your hands, it will be tempting to throw your normal routine right out the window.

No more school drop offs, commutes to work, or juggling multiple outings in one day.

While this might feel like a novelty at first, it might start to feel a little bit overwhelming if you have no structure during your day.

Try to adapt your routine to suit self-isolation. Set a daily schedule to break up your day, for example – dedicate the morning to exercise and connecting with friends (virtually of course), commit to studying throughout the middle of the day, and then end your day with household tasks or any other items on your to-do list.

Of course, this is just an example – everyone’s self-isolation routine will look different. Try out a few different routines to find what works for you.

3. Set clear boundaries with your housemates

Whether you’re self-isolating with flatmates or family members, let them know that you plan on continuing to study, and tell them what you’ll need from them to make that happen.

Hopefully, you will be able to work together to help respect each other’s goals.

If you have small children, see if you can split childcare with your partner so you both have some time to focus on individual goals or work.

4. Create a study support team

If you’re studying with ITC, you’ll have access to our tutors via email and phone. We’re here to support you with your studies just as we would if you were coming to class. Don’t hesitate to get in touch if you have any questions or would just like some support.

You can also connect virtually with your classmates. Maybe you can set up a Facebook group or WhatsApp group to check-in with each other each day. 

Remember there are plenty of other students in the same boat as you. Keeping in communication will help you feel less alone.

5. Celebrate every day

Every day you sit down to study – even if it’s only for an hour – is worth a small celebration.

You’re investing in your future during one of the most challenging times in recent history! That’s a huge thing to celebrate and be proud of, even if it feels like you’re moving slowly.

In times like this, every step forward counts. Don’t get caught up in worrying about how fast you’re going – keep putting one foot in front of the other and showing up for yourself as often as you can.

You’ve got this! And we’re here to help if you need it.

Kia kaha (stay strong).

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Five free ways to reward yourself for studying

Posted on 11/03/2020 by

Plan some relaxing activities to reward yourself for studying.

When you Study From Home, you don’t have a teacher standing at the front of the classroom encouraging you to stay on track.

You do have a tutor available via email and phone, but sometimes it’s not quite the same – especially if you need some extra encouragement at, say, 11 pm at night!

That’s why it’s super important to reward yourself for your study efforts.

When you set yourself some study milestones for the week – for example, to finish a particular assignment or start another one – make sure you also assign a small reward for when you tick off that goal.

The challenge is, if your reward costs money, the cost can quickly add up. That’s why it’s best to choose free rewards that cost zero dollars but make you feel recharged and fantastic.

Here are five ideas for inspiration.

1. An hour of YouTube comedy

We all know how hilarious YouTube can be. We advise you to stay far away from this distraction when you need to focus on your studies. But, as a reward, it can be great. 

Once you complete a study milestone, settle in for an hour of laughter and lightheartedness to celebrate a job well done.

2. A walk in nature

In today’s fast-paced world, getting out for a walk on the beach or through some beautiful native bush can feel like a luxury – especially if you’re often short on time.

Schedule a relaxing, restorative stroll for when you finish your next assignment. If the weather is nice, why not add a swim in the ocean, too.

3. An afternoon nap

Is there anything more indulgent than an afternoon nap? This one will be a big reward for those with demanding jobs or young kids! 

Set aside time to enjoy a sneaky snooze as a reward for your study efforts.

4. Your favourite type of screen time

Screen time is something that can interfere with your studies if you don’t be careful, which is why many students avoid things like television and video games when they are in the middle of assignments.

But, using screen time as a reward is a great way to motivate yourself to stay focused.

Set aside some time to enjoy your favourite TV show or play a few video games once you complete your next study milestone.

5. Catch up with friends

If you’re juggling studying from home with family commitments or a part-time job, you might feel like you never see your friends.

Socialising can be hard to squeeze in, so set this as a reward. If meeting up with friends in-person is too hard, consider video calling or even just an old-fashioned phone call. 

Hopefully one of these rewards speaks to you and will provide that extra motivation you need to study.

Want more study tips and tricks? Follow us on Facebook for our latest blog posts or check back here every Wednesday.

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Regional tourism highlights: February

Posted on 26/02/2020 by

Beautiful Marlborough – one of the regions covered in this month’s regional news update.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

Despite the disruptions caused by coronavirus (COVID-19), the tourism industry has still been busy throughout the country.

Here are some of the top headlines from February. 

New website launched to promote Marlborough

The website includes sections dedicated to the ins and outs of Marlborough including reasons to live, work and invest in the region.

$90m for Queenstown roads to include bus lanes

A $90 million spend on Queenstown’s roads will help ease congestion issues but millions more need to be spent on the district’s transport infrastructure, Queenstown Lakes Mayor Jim Boult says.

Central Otago wine pioneer joins Tourism Advisory Board

Rudi Bauer, respected award-winning Quartz Reef winemaker, is the newest member of the Central Otago Tourism Advisory Board. 

Cruise ships to keep coming back to Timaru

The second of three cruise ships destined to visit Timaru this summer berthed at the town’s port on Friday morning bringing hundreds of passengers keen to explore the area.

Kaikoura marina redevelopment in planning stages

A project hoped to boost Kaikōura’s tourism offerings is in the planning stages, the council’s chief executive says. 

That’s all for this month. We’ll be back at the end of November with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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How to impress employers with your study from home skills

Posted on 19/02/2020 by

Studying from home shows employers that you’re self-motivated, organised, and committed to your goals – just to name a few!

Although studying from home is becoming more popular, not every employer is familiar with all the benefits of this flexible study option. 

When applying for jobs, it’s worth highlighting the skills you learned while studying from home – these skills could set you apart from other candidates.

For example, study from home students tend to be very:

They’re also excellent at time management and thinking outside the box when it comes to solving problems.

If you identify with these traits, try to reference them on your CV and in job interviews.

Talk about how studying from home helped you to become a master at time management and motivated to succeed. 

Explain how setting your own study schedule and ultimately being in charge of your own time helped you to stay organised and prioritize effectively.

Skills like this are invaluable in the tourism industry, which has high demand for ambitious, hard-working people.

The only potential gap in your study from home resume might be customer service experience.

If possible, try to get a part-time customer service job while completing your qualification. Even if you only work a few hours a week, this will help you build confidence when interacting with people face-to-face, and prove to potential employers that you have what it takes to succeed both in people-facing roles and in the back office.

The main thing to remember is to be proud of your study from home skills and shout them from the rooftops. It’s not easy completing a qualification via distance learning – it’s a huge achievement, and one that employers will want to hear all about.

Want more study tips and tricks? Follow us on Facebook for our latest blog posts or check back here every Wednesday.

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Regional tourism highlights: January 2020

Posted on 29/01/2020 by

New flights between Auckland and Invercargill are proving a game changer for the Southland region.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

Auckland-Invercargill direct flights a ‘game changer’ for Southland

Southlanders are embracing a new direct jet flight connecting them to Auckland with more than 46,000 seats already sold.

Multimillion-dollar wharf project to boost Kaikoura tourism

A project aimed at revitalising Kaikōura’s southeastern coastline has been given a $10 million injection by the Provincial Growth Fund.

Visitor numbers bounce back in Franz Josef

The Department of Conservation’s latest track counter data for the Franz Josef Glacier Valley recorded its busiest day ever with 7,137 visiting on 1 January 2020.

Queenstown tourism operator targets premium market

A well-established Queenstown tour operator is taking a new direction in response to changes in overseas markets and dynamics.

Sky’s the limit for Matata Dark Sky Sanctuary potential

The tiny Bay of Plenty town Matatā could become a Dark Sky Sanctuary if one councillor’s vision comes to fruition.

‘Uniquely Northland’ festival will be back in 2021

The organiser of the Bay of Islands Music Festival hopes to build the event up into an eclectic, one-of-a-kind concert drawing music fans from around the country.

That’s all for this month. We’ll be back at the end of November with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Discover if tourism is for you at an Open Day or Info Session

Posted on 22/01/2020 by

Study From Home is enrolling now for 2020. Attend an Open Day, book an Info Session, or call us anytime to find out more.

If you’re on the fence about whether to study tourism in 2020, the best way to learn more is by attending an Open Day or Information Session.

At Study From Home, “every day is an open day” – you’re welcome to call us at any time on 0800 868 747 to explore your options.

However, if you’re based in Auckland, you’re also welcome to visit one of our Auckland Campus Open Days to meet with staff and discover more about our teaching philosophy.

Auckland Campus Open Days

Our open days run from 9 am to 6 pm on weekdays and 9 am to 1 pm on weekends on the following dates:

Our Auckland locations are below:

South Auckland Campus

Level 1, The Fashion Pavilions,
Fountain Lane, Botany Town Centre, Chapel Road,
South Auckland

Auckland City Campus

Level 4, ITC House,
9 City Road, Auckland
(just behind The Cordis Hotel)

Can’t make an Open Day?

No worries! You can also book an Information Session online for a time that suits you.

The info session is an opportunity to discuss our course options and speak with a friendly course adviser. It’s a great place to start if you want to learn more about the industry, and it’s completely free and no obligation.

Eager to learn more?

Booked an info session or Open Day but can’t wait to learn more? Take a look at our blog and our student success stories for a glimpse into life with ITC Study From Home.

We look forward to meeting you or hearing from you soon!

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Make 2020 count with a tourism qualification

Posted on 15/01/2020 by

We have tourism courses starting in February – the perfect time to start studying after a fun summer!

The beginning of a new year is filled with possibilities. What will the next 12 months bring? Where will you go? What places will you see and experiences will you enjoy?

Sometimes, though, the possibilities can feel overwhelming. With so much choice can come indecision. What is the ‘right’ next step? 

Of course, only you can answer that! 

But, if you are thinking of studying, allow us to make a small (although slightly biased) suggestion. Tourism.

A qualification in airline, travel or tourism can open many doors – whether you dream of travelling, working in customer service, or simply expanding your horizons.

It’s a great stepping stone into many exciting careers. Our graduates are working on cruise ships and airplanes, at travel agencies and adventure tourism offices, and as travel agents and sales superstars.

If you love interacting with people, learning about the world, and helping people have incredible experiences, then tourism could be the industry for you.

And, did we mention that it’s one of the fastest growing industries in New Zealand? There’s a high demand for skilled workers – and you could be one of them after just six months of study.

So, make 2020 the year that you get your tourism dreams off to a flying start. We have courses starting in mid-February – the perfect time to knuckle down after a fun summer.

Get in touch today to register your interest and learn more about the incredible world of airline, travel and tourism. 

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The year in review: 2019 highlights from Study From Home

Posted on 11/12/2019 by

In this blog post, we reflect on our top stories from 2019.

With Christmas and the new year fast approaching, it’s time for our inaugural highlights blog.

This is when we reflect on the past 12 months and share some of our top stories from the year.

Here’s our favourite blogs from 2019.

Study From Home graduate wins prestigious cruise industry award

Shelley Williams – a Study From Home graduate and the director of Clevedon Travel – won a prestigious award at the CLIAS.

ITC student shares her best tips for combining work and study

One great perk about studying from home is the flexibility to work while you study.

Student interview: Marise Barrett

We spoke to graduate Marise Barrett who is now working at Helloworld in New Plymouth.

Backyard tourism gets a big tick from SFH student

Jacqueline Buksh embarked on a road trip with her family from her hometown of Christchurch. She says the road trip was all the more incredible thanks to her studies.

‘Challenge yourself and you will be rewarded’ says graduate

“The tourism industry is booming and making the decision to study with ITC gives you the relevant tools, experience, endless support, and foot in the door to making your dreams come true,” says Cheytarna Scott.

Are you inspired by 2019’s highlight reel? Book an information session today to become part of the ITC family in 2020.

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Online booking now available

Posted on 04/12/2019 by

You can now book an information session with a Study From Home course adviser straight from your computer or mobile device.

Great news! Online booking is now available for Study From Home information sessions.

If you would like to speak with an ITC course adviser about your study options, you can now book a session via Calendly

This makes it even easier to find out more about studying towards a qualification in airline, travel, and tourism.

All you need to do is follow this link, choose a date and time that suits you, and voila – you’re all booked in!

A Study From Home course adviser will call you at your preferred time and answer any questions you might have.

What’s an information session?

An information session is an appointment with a course adviser, where you will get to:

“The information session is your first step towards a bright future in the airline, travel and tourism industry,” says ITC Marketing Manager Mel Jenkins.

“It’s completely free and no-obligation. The purpose of these sessions is to give you as much information as you need to make an informed decision about your future. We’re here to help you discover the right path, whatever that might be.” 

Find out more about information sessions here.

Why online booking?

Online booking is the way of the future, so ITC is extremely excited to offer this option.

With online booking, you can see available appointments in real-time and book your preferred day and time within moments. No more bothering with email exchanges or phone calls.

And the best part? You can make an online booking after hours, which means you don’t need to wait until the next business day to secure your ideal appointment.

Book today to get your 2020 off to a great start

Head on summer break knowing you have an awesome plan for 2020. Book an information session in December to get a head start on the new year.

Book your information session now

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Regional tourism highlights: November

Posted on 27/11/2019 by

A company has launched direct flights to Hobbiton, which is predicted to further boost tourism to Matamata.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

With just a few days until the start of summer, more and more tourists are flocking to regional New Zealand to experience the best this country has to offer.

Here are some of November’s top headlines. 

NZ flight to take Hobbiton fans on a journey to Middle Earth by plane

Hobbiton visitors can now journey through the sky, with two daily flights available to and from Middle Earth.

AJ Hackett takes over Taupo bungy operation

AJ Hackett Bungy’s purchase of Taupō Bungy is set to take effect in late November.

Redwoods Tree Walk working on $1.5m expansion

Yet another example of Rotorua tourism businesses at the top of their game.

Whakatane tourism film captures people and place

A new film showcasing Whakatane to visitors hopes to give viewers a glimpse of the true essence of the Eastern Bay of Plenty town, by featuring locals enjoying what they love about the place.

Benedict Cumberbatch and Kirsten Dunst enroute to New Zealand

Hollywood megastars Benedict Cumberbatch and Kirsten Dunst are poised to brighten up the South Island over the summer holidays.

Christchurch named among best places to visit in 2020

The Garden City is the only New Zealand destination to make a popular travel guide’s list of the top 52 places to visit in 2020.

That’s all for this month. We’ll be back at the end of November with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Slow study week? Here’s how to bounce back

Posted on 13/11/2019 by

Tips for staying on top of your studies even when life gets busy.

Like any study path, studying from home has its ups and downs. Sometimes, you feel on top of your workload, and other times you’re pulling all nighters and early mornings to finish assignments. 

The question is, how do you bounce back after a challenging week – without falling further behind?

Here’s how to get back on top of your studies after a busy time. 

Add extra hours to your study schedule for a month

Whether you stopped studying due to family commitments, illness, or work, you have to make up those hours at some point. Add a few extra hours to your study schedule for a month to get ahead. It might make for a busier month than usual, but remember – it’s just one month.

Talk to your tutors

Be honest with your tutors if you start falling behind or feeling stressed. All of our tutors have years of experience – they’ve seen it all! They will be able to give you plenty of tips for succeeding at your studies. 

Talk to your friends and family

If you’ve fallen behind, you might not have as much time for friends and family until you catch up. Give them a heads up that if you’re slow to respond to text messages or can’t make a few social events, it’s because you’re concentrating on your studies. If you’re juggling studying with raising kids, you might also want to ask if your family can provide any extra support (you’ll never know unless you ask).

Avoid the multitasking trap

When you have more to do, it can be tempting to try to do everything at once – but this will only slow you down. Avoid multitasking and concentrate on ticking off one task at a time. (Remember, checking social media or emails while studying counts as multitasking). Try to chunk your time into bursts of focus (e.g. 45 minutes) and save social media and other distractions for your breaks.

Be gentle on yourself

Everyone has tough weeks every now and then, and sometimes life doesn’t go to plan. If you’re open and honest about your challenges and you take steps to get back on top of your studies, then you should be fine – even with a few setbacks along the way. Remember to talk to your tutors and, when you do sit down to study, stay focused. You’ve got this! 

Want more study tips and tricks? Follow us on Facebook for our latest blog posts or check back here every Wednesday.

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Regional tourism highlights: October

Posted on 30/10/2019 by

Te Puke – the heart of Kiwifruit country – is one of many regions to make headlines this month.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

With just one month to go until the start of the summer season, New Zealand’s regional tourism industry is humming along nicely.

Here are some of the top headlines from October.

Air New Zealand ramps up regional services

Air New Zealand is adding additional capacity to some of its regional routes in December following Jetstar’s withdrawal of its regional services.

Kiwifruit a platform for Te Puke tourism

Graeme Crossman believes the global popularity of kiwifruit is a magnet that can draw tourists to the Te Puke area.

Bay of Plenty tourism operators awarded for work in sustainability

Two Bay of Plenty tourism operators have been nationally recognised for their hard work in tourism sustainability innovation.

Another record cruise season kicks off

Local businesses and tour operators can look forward to a boost over the coming months, courtesy of a strong cruise season for 2019/2020.

New Zealand towns that are about to arrive on the tourist radar

Tourists are increasingly in search of experiences off the beaten track. So here are some of the towns set to benefit.

Queenstown Airport records biggest increase in overseas arrivals in August

An increase in direct trans-Tasman flights led to a big jump in the number of Australian visitors arriving at Queenstown Airport in August.

Skydiving gets green light at Pukaki Airport

Skydive Mt Cook has been given the all clear by Mackenzie District Council’s (MDC) planning department to land parachutes at Pukaki Airport.

Stars align in Wairarapa for astro-tourism business

Star Field, located south of Martinborough, launched last weekend and was set to ride the crest of a wave of astro-tourism as the region bids to become an international dark sky reserve.

That’s all for this month. We’ll be back at the end of November with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Simple ways to stay social when studying from home

Posted on 23/10/2019 by

Studying from a cafe every now and then is a great way to get some social interaction when distance learning.

Studying from home with ITC offers incredible freedom and flexibility.

If you’re a night owl, you can study while the rest of the country sleeps – no questions asked.

Morning person? No problem! Class can start at 5 am on the dot if you choose.

All this autonomy is fantastic, but it’s still important to make time to socialise throughout your day – or you might find yourself craving more human connection.

Here are some fun and easy ways to connect with people even when studying from home.

1. Pick up the phone at least once a day

Call a friend, family member, classmate, or even your tutor. Check in with someone different each day to maintain social connections and fill your social tank.

2. Eat out every now and then

Venture out to a cafe or sushi bar for a bite to eat once a week or so. Just being around other people will give you a little social boost. If you can meet a friend for lunch, even better!

3. Study from a public space

Take your study notes to the local library, a cafe with free wifi, or anywhere else that will allow you to do some focused study while being around other people.

4. Add ‘social time’ to your study schedule

When planning out your study and life commitments, see if you can add one social catch-up a week to your calendar. This might be a 30-minute coffee date with a friend or a big family day every Sunday. See what you can fit in!

5. Make the most of technology

Texting, calling, FaceTime – these are all great ways to stay in touch with friends and family if you’re too busy to arrange face-to-face catch ups. While they aren’t as good as the real deal, using technology to keep in touch will give you a social boost even during your busiest times.

Want more study tips and tricks? Follow us on Facebook for our latest blog posts or check back here every Wednesday.

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5 great reasons to Study From Home over summer

Posted on 09/10/2019 by

Summer isn’t only for beach days and BBQs – it can be a great season to throw yourself into your studies.

Summer in New Zealand is traditionally a time to head to the beach, relax, and put your feet up.

But what if this summer was a little different?

What if you used your downtime to pursue your dream – your dream of an exciting career in airline, travel or tourism?

Study From Home has three qualifications starting on October 21, which means you could be well underway by the time summer rolls around.

Here are five reasons to consider studying from home this summer. 

1. The days are longer

With early sunrises and late sunsets, in summer it simply feels like time is on your side. You’ll have plenty of daylight hours to enjoy walks, eating outside, and soaking up the sunshine around your studies. 

2. You might have more support

If you’re juggling study commitments around raising children or other family commitments, you might find you have more support in summer. Maybe people will have time off work, and therefore might be able to lend a hand every now and then. 

3. Sunshine is a fantastic motivator

We all know winter can be depressing – all those bleak, rainy days! In summer, you’re more likely to feel energised uplifted. Plus, the thought of rewarding yourself with a walk along the beach is an excellent motivator to power through your assignments. 

4. You’ll get a headstart on 2020

The new year will be here before you know it, and with that a whole new set of goals and ambitions. Get a headstart on your dreams by starting your studies in October. By the time January 1st hits, you’ll already be well on your way to ticking off some big resolutions. 

5. You can still enjoy a holiday

Even if you start studying in October, you’ll still get a break for Christmas – the best of both worlds! You’ll spend October, November, and some of December getting up to speed with your qualification, then you can come back to your studies with fresh eyes in the new year.

Summer truly is a wonderful time to study, especially if you want to kickstart your tourism career next year.

Get in touch today to learn more about our Study From Home courses starting soon.

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How to manage distractions when studying from home

Posted on 02/10/2019 by

Keep getting distracted by social media? Try these tips to stay on track.

From social media notifications to text messages to the lure of a new Netflix series, distractions abound when you’re studying from home.

“Just one more episode.”

“Just one more scroll of Instagram.”

“Maybe I’ll sleep in today.”

These are just some of the distractions that might tempt you – and that’s without even mentioning the pantry and fridge!

The good news is, there are plenty of ways to avoid distractions and concentrate on your studies.

Here are our best tips for staying focused.

1. Use the Pomodoro method

If you’ve been following this blog for a while, you’re probably sick of hearing us mention the Pomodoro method! But we keep talking about it because it really is that good.

The Pomodoro method is when you use a timer to study in 25-minute bursts. After each 25-minute burst, you can take a five-minute break to check your phone, emails, social media, or stare at the fridge. Once you’ve completed four Pomodoros, you can take a longer break – like eat your lunch or watch some YouTube. You do you!

The most important thing is to close down all distractions during each 25-minute study session. You can catch up on everything once the timer goes off. 

2. Put your phone on flight mode

If you don’t need to be contacted, put your phone on flight mode to remove all distractions. This is a great way of achieving peace and quiet from social media, phone calls, and text messages.

3. Block social media

If you need your phone to receive phone calls and text messages, but you keep getting distracted by social media, then consider removing all social apps from your smartphone during busy study times. You can always re-install them later!

Another tip is to block social media on your computer browser. There are several good apps out there – just Google ‘social media blocker’ to find one that suits you.

4. Create a study schedule

Another one of our favourite tips is to create a study schedule. When you sign up with ITC Study From Home, your tutor will explain the importance of a schedule and help you set one up that suits your lifestyle.

The beauty of a schedule is that it doesn’t leave much up to chance. You book in times for work, study, leisure, and – providing you follow it – you can fit in everything you need each week.

5. Bounce back from hard days

Even if you’re the most disciplined, organised person in the world, you will still have slow study days every now and then.

Be gentle on yourself and remind yourself that studying from home is challenging, and that you’re doing a great job! It’s OK to struggle once in a while – just make sure you communicate with your tutors and try to bounce back the next day. Try not to let bad days turn into bad weeks or months. Your tutors can offer you advice and tips around how to stay on-track.

6. Learn what works for you

Everyone is different. Experiment with different study schedules and methods to find an approach that works for you. If you’re passing your assignments and feeling positive about your studies, then you’re doing all the right things!

Want more Study From Home tips? Check back here every Wednesday for a new blog post. In the meantime, get in touch if you’d like to learn more about studying airline, travel and tourism. 

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Regional tourism highlights: September

Posted on 25/09/2019 by

Waikato features a few times in this month’s update, including ranking as a top 50 bucket list destination.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

The first month of spring has been great for regional tourism, with plenty of exciting projects in the pipeline.

Here are the top headlines from September. 

Taranaki crossing to boost region’s tourism earnings

Taranaki’s tourism earnings are set for an annual boost of about $4 million a year after confirmation of a $13.3 million Provincial Growth Fund investment in Egmont National Park.

The Great Kiwi Beer Fest to hit Hamilton

Hamilton will host one of the South Island’s favourite events as the Great Kiwi Beer Festival launches in the city next year.

New day-long cycle loop to showcase iconic Rotorua features

A day-long cycle loop incorporating Redwood trees, geothermal activity, Māori culture and stunning views is close to reality for Rotorua.

Waikato on world’s top 50 bucket list

Waikato has become a global bucket-list destination alongside the likes of Los Angeles, Kruger National Park in Africa and Santorini, Greece, according to a 2019 survey.

Southland visitor numbers expected to soar

Southland’s national parks can expect an additional 140,000 visitors in the next six years, according to the Government’s new visitor forecast tool. 

That’s all for this month. We’ll be back at the end of July with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Time blocking: Have you tried it?

Posted on 18/09/2019 by

Time blocking is a great way to stay focused while studying.

One of the latest productivity buzzwords to take the internet by storm is ‘time blocking’.

Time blocking is the opposite of multitasking. It’s when you set aside a set amount of time to focus on one task only, free from other distractions.

Here are some tips for applying time blocking to study. 

Create a study schedule

Before you can block out any set time for study, you need to create your study schedule.

Here’s how to create a study plan (and stick to it!)

Remove all distractions

Time blocking won’t work unless you remove all distractions and focus 100% on the task at hand. 

That means turning off your phone and shutting down emails. 

Use a timer

If time blocking works well, you’ll find yourself ‘in the zone’. Set a timer so you don’t go overtime and cut into time allocated for other tasks.

A timer will also stop you from checking the time every few minutes, therefore keeping you on track.

Consider the Pomodoro technique

The Pomodoro technique is when you work in 25-minute bursts followed by 5-minute breaks (and a longer break for every 4x 25-minute bursts). 

You could also create your own version – for example, working in 45-minute bursts followed by 10-minute breaks. 

Time block other activities

Time blocking isn’t just for study – you could also consider time blocking other activities such as family time, exercise time, or work time.

The less you multitask, the more productive you’ll be. 

Use a digital calendar

Use an online calendar such as Google Calendar so you can easily colour code different blocks of time, set up recurring events, and share your schedule with family members (if needed).

Test, test, and test again

Time blocking isn’t a technique that will work perfectly overnight. You will need to test and experiment until you find a pattern that consistently works.

Try to track your progress in a notebook or the Notes app on your phone to get an idea of what works and what doesn’t. 

After a few weeks, you’ll get the hang of it. Good luck!

Want more Study From Home tips? Check back here every Wednesday for a new blog post. In the meantime, get in touch if you’d like to learn more about studying airline, travel and tourism. 

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Five study rewards that don’t involve sugar

Posted on 11/09/2019 by

Creative ways to reward yourself for a hard week’s study, without just hitting the sugar!

Do you reward yourself for a hard week’s study?

If not, it could be a good time to start. Rewarding yourself for a job well done can be great motivation for getting up and doing it all over again the next week.

Typical reward ideas include chocolate, ice cream, and all things delicious. But if you’re also trying to get a good night’s sleep and encourage better eating habits, celebrating with sugar might not be your best bet.

Here are some fun study rewards that don’t involve sugar (or any other similar vices!).

1. Go to bed early

Some people might laugh at this one – but what used to be a punishment as a kid feels like a reward as a tired, hardworking adult! Is there anything more rewarding than hopping into bed early after a long day? Even if you’re not tired, you could curl up with a book or movie.

2. Go for a walk in nature

When was the last time you went for a leisurely stroll on the beach or through a beautiful stretch of scenery? Lace up your walking shoes and head to your favourite nature spot to relax and unwind.

3. Play tourist in your backyard

If you’re looking for a big reward, treat yourself to a tourist activity in your town or city. This could be something thrilling, like a jet boat road, or something relaxing, like a dip in a hot springs! Whatever you choose, it will tick two boxes – rewarding yourself for your efforts, and teaching you more about your local tourism industry. Win-win.

4. Give yourself a day off

Feeling on top of your work and ahead of the game? Give yourself a relaxing day off to recharge, day dream, watch TV, hang out with friends and family – whatever you feel like doing to refuel your tank. Not only will you love this reward, you’ll also come back to study the next day feeling refreshed and motivated.

5. Do something fun with friends

When you’re studying, your social life can take a backseat. As your next study reward, put your friends front and centre and do something fun together. Whether that’s a movie night, dinner out, or just a good old chat on the phone, schedule that social time to fill your cup.

Want more Study From Home tips? Check back here every Wednesday for a new blog post. In the meantime, get in touch if you’d like to learn more about studying airline, travel and tourism. 

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Do you need to Marie Kondo your study space?

Posted on 04/09/2019 by

Want a study space Marie Kondo would be proud of? Read on for some decluttering tips.

If you haven’t yet heard of Marie Kondo, you’re missing out.

The Japanese decluttering expert is an internet and Netflix sensation, famous for her books ‘The Life-Changing Magic of Tidying’ and ‘Spark Joy’.

Marie Kondo believes keeping tidy, minimalist homes can do wonders for our wellbeing.

“Our goal is to help more people tidy their spaces by choosing joy, and we are committed to developing the simplest and most effective tools to help you get there,” reads her website,

Does your study space spark joy or feel overwhelming? Do you have a clean space to work from or is it cluttered and messy?

Having a tidy and well-organised study space could help you study better, stay focused for longer, and enjoying sitting at your desk each day.

If your study space needs a Marie Kondo makeover, here are some tips for starting the decluttering process.






Want more Study From Home tips? Check back here every Wednesday for a new blog post. In the meantime, get in touch if you’d like to learn more about studying airline, travel and tourism. 

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Regional tourism highlights: August

Posted on 28/08/2019 by

Fox Glacier has been named as one of the greatest places on Earth by Rough Guides, along with Franz Josef.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

The last month of winter has been a bumper one for regional New Zealand tourism.

Here are the top headlines from August. 

Two regional NZ destinations named ‘the best places on Earth’

The Fox and Franz Josef Glaciers and Queenstown have been named as two of the greatest places on Earth by Rough Guides.

Unique view on a multi-million dollar astro-tourism attraction writer Alice Geary shares her thoughts on Tekapo’s new Dark Sky Project.

Hobbiton’s plans to increase tourist numbers approved by Council

Major tourist attraction Hobbiton has the all clear to welcome up to one million visitors a year.

Public to get say on Napier’s $51m aquarium dream

The Napier City Council may start public consultation this year on plans for the major expansion of the National Aquarium of New Zealand.

New Zealand’s best off-the-radar towns

These smaller centres have some hidden gems.

Taranaki beats other regions to host national tourism industry conference

The 2020 Tourism Export Council of New Zealand conference will be hosted in Taranaki for the first time in more than 20 years. 

Bumper cruise season nears

This summer’s cruise season promises to be a bright spot for New Zealand tourism. 

Top six most beautiful New Zealand towns narrowed down

The list of New Zealand’s Most Beautiful Towns has been narrowed down to six – Cambridge, Pukekohe, Hutt City, Whanganui, Waihi (pictured), and Hanmer Springs.

That’s all for this month. We’ll be back at the end of July with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Five sample study routines for distance learners

Posted on 21/08/2019 by

Following a routine is a great way to make the most of the hours in every day.

When you study from home, finding a routine that works for you is paramount.

Here are some examples of great routines to inspire you to create your own. 

1. The earlybird routine

A morning person, you’re usually up with the birds (sometimes earlier!). You get some of your best study done from 5 am onwards, coffee in hand. By lunchtime, you’ve already worked the equivalent of a full day – time to clock off for a nap! 

2. The 9-5 routine

You treat study like a full-time job, hitting the books during traditional work hours. This routine is ideal if your partner or other people in your life work a Mon-Fri, 9-5 job, as it means you’ll have weekends and evenings off together.

3. The part-timer routine

You’re studying part-time so you can fit in study alongside a part-time job. Each week looks slightly different, so planning your days out in detail on a Sunday evening is essential. It’s hard for you to find long, uninterrupted stretches of time to study, so you do what you can, when you can, as often as you can. It’s not perfect, but it works well for you – and you get the best of both worlds.

4. The school routine

Studying while the kids are at school? You’re super productive between 10 am and 2 pm and often put in some extra hours over the weekend. If the kids are up for it, you might also do some study in the afternoons while they do their homework. 

5. The night owl routine

You love staying up late. At 10 pm, when everyone else is drifting off to sleep, you come alive. You enjoy studying in the stillness of the night and get lots done between the hours of 9 pm and 2 am – peaceful in the knowledge you can sleep in the next day.

What’s your dream study routine?

Do you consider yourself more of a morning bird or night owl? Are you a part-timer or 9-5er? While you probably won’t fit into one routine, these examples will help you narrow down the routines that appeal to you. Then comes the fun part – building your own. Don’t hesitate to ask your tutors for help if you’re struggling to create the perfect study schedule for you.

Are you inspired by the flexibility of studying from home? ITC Study From Home is enrolling now. Get in touch today to learn more about our distance learning qualifications. 

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How to set regular study hours and avoid ‘study creep’

Posted on 14/08/2019 by

Keep study from creeping into all areas of your life with these helpful tips.

One challenge of studying from home is knowing when to clock off.

Unlike a classroom environment, there’s no firm end to your day – you have the freedom to set your own hours. 

Of course, this flexibility is a huge benefit – but only if you strike the right balance between work and rest. 

Here are some tips to help you set regular study hours and avoid ‘study creep’ (when study creeps into all areas of your life).

1. Create a study plan

Map out the time you will allocate to study and other commitments. Your study plan will become your guiding light, helping you to prioritise your time accordingly. 

When you start studying with ITC Study From Home, your tutors will help you develop a study plan. In the meantime, read ‘How to create a study plan (and stick to it)’ for more information. 

2. Set up a home office space 

One of the best ways to define the start and end of your ‘study day’ is to create a dedicated space just for study.

When you walk into your study space, you’re in study mode. And when you leave, you’re off duty! Of course, this isn’t always possible, especially if you don’t have an extra room. 

If you’re short on space, try draping a tablecloth over your computer and study tools when your study day is over, so you can feel a sense of detachment. 

3. Track your time

Instead of studying for regular hours (e.g. from 9 am to 5 pm each day), some people find it helpful to aim to study for a certain number of hours each week (e.g. a minimum of 20 hours).

Whenever you sit down to study, track your time so you can get a good sense of how long you’ve spent studying that week. If it gets to Thursday and you’ve only clocked up four hours, you’ll know you need to put in more time over the weekend. 

4. Prioritise sleep and exercise

If you can, try to get enough sleep and incorporate some gentle exercise into each day – even if it’s just a 20-minute walk around the block.

Rest and exercise will make you more productive when you do study, meaning you’ll hopefully get through the work in less time.

That said, fitting in sleep and exercise into your study schedule can be trial and error. If you fall behind or simply have a lot on, you might have to pull a few late nights to make up for lost time.

5. Talk to your tutors

All the Study From Home tutors are experts in time management and can help you make the most of your precious hours, while still leaving enough time for family and work.

The tutors want to see you thrive, not just survive, throughout your Study From Home journey, so make the most of their expertise, tips, and knowledge.

They can help you to determine how much time you should be putting into study and how much time you can set aside for other commitments.

Would you like to learn more about Studying From Home with ITC? Get in touch today to learn how we can help you get your airline, travel and tourism career off to a flying start.

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Regional tourism highlights: July

Posted on 31/07/2019 by

The government is funding the restoration of Mauri north of Matapouri Beach (pictured).

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

It’s been another busy month for tourism. Here are the latest regional tourism headlines from around the country. 

New ad campaign aims to sell Taupo and New Zealand to the world

Taupō locals embrace the latest Tourism New Zealand worldwide advertising campaign. 

Southland’s Hump Ridge Track named nation’s newest Great Walk

The remote 61km trail west of Invercargill will receive a $5 million upgrade to be added to New Zealand’s top tier of hikes by 2022.

$1.1m from government to restore Mauri north of Matapouri Beach

The money comes from the Tourism Infrastructure Fund (TIF).

$3.6m to boost tourism in Canterbury

Millions will be invested into rubbish bins, toilets and camping facilities in a bid to improve tourism throughout Canterbury.

Christchurch Airport grows against national trend

Christchurch Airport’s annual visitor arrival growth between July and May is 8.5 per cent. 

Tauranga tourism gets support from national body

The national tourism body has thrown support behind Tauranga sector leaders.

That’s all for this month. We’ll be back at the end of July with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Batch tasks to boost productivity (here’s how)

Posted on 24/07/2019 by

Batching similar tasks together is an excellent way to stay organised.

When you study from home, you’re not only in charge of your own learning – you’re also in charge of time management, administration, technology, email communication, and all of the other little things that come with remote study.

If you’re not careful, you could find yourself spending an entire ‘study day’ doing tasks like emailing your tutors, updating your laptop or smartphone, or making tweaks to your study schedule.

Before you know it, you’ve lost a whole day to ‘admin work’ that’s not actually getting you much closer to completing your assignments.

This type of work is still important, but only if you manage your time wisely.

The magic answer? Batching tasks.

When you batch similar tasks together, you’ll boost productivity and save precious time wasted on switching between jobs.

And the best part is, batching tasks is easy. All it requires is a little forward-planning and a dash of discipline – two things you’ll already be good at as a study from home student.

Here are some tips.

Identify common tasks

The first step to becoming a task-batching-master is identifying which little jobs are similar. Review all of your responsibilities and categorise them under similar titles. 

For example, ‘admin’ might involve email and computer updates; ‘research’ could be for doing research work about your assignments, and ‘review’ could be for doing the final proofread over your work before you submit it to your tutors. 

Set email boundaries

Many successful entrepreneurs only check emails once a day at a specific time (for example, every morning at 9 am). Then, for the rest of the day they close their inbox to focus on other tasks – in your case, actually studying.

Of course, whether or not you can ignore your email will depend on the communication with your tutor and how much support you require. If you’re considering setting boundaries around email, it’s a good idea to speak to your tutor first.

Batch tasks by hour

If it’s too hard to clear an entire day to focus on one type of task, try batching tasks by hour, instead. You’ll still get the productivity benefits of grouping certain types of tasks together, while also doing a variety of work each day.

Incorporate batching into your study schedule

By now you’ll know that your study schedule is your golden document – the weekly or fortnightly calendar which tells you exactly when you’ll fit study in around your other commitments, such as work or family.

Once you’ve batched your tasks, layer these into your study schedule. For example, make Monday a day for doing research, Wednesday a day for concentrating on your assignments, Thursday a day for revising your work, etc.

Don’t give up! 

Sometimes, it won’t be possible to batch tasks. Other days, interruptions will appear out of nowhere. The trick to long-term success is to get back into the routine of task batching even after a rough day or week.

Remember: it’s what you do most of the time that counts the most. So don’t let one challenging day throw off your entire month.

Would you like to learn more about studying from home with ITC? Get in touch today to learn how we can help get your airline, travel and tourism career off to a flying start. 

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3 things distance learning students can learn from remote workers

Posted on 17/07/2019 by

Sharpen your Study From Home skills with inspiration from remote workers.

Studying From Home has a lot in common with working from home. Both involve high levels of motivation and self-discipline, as well as excellent time management skills. 

Here are three things distance learning students can learn from remote workers.

1. Pick up the phone

When working or studying from home, it can be easy to rely too much on email, instant messaging or text. 

Instead, carve out time in your schedule to talk to your tutors or your classmates on the phone or via video conferencing software such as Zoom.

Talking on the phone is the closest you can get to face-to-face contact. You can pick up on people’s tone-of-voice, mood, and it’s a much faster way of discussing complicated information.

Plus, it’ll help you feel connected to the world outside your home’s four walls, which is always a bonus!

2. Make sure your tech is reliable

You know what makes it almost impossible to study or work from home? A broken laptop or slow internet speed.

When you choose to study remotely, your technology is important.

While we’re not suggesting you rush out and purchase the latest and greatest laptop, at least make sure your current model is equipped to meet the course requirements.

If you’re not sure what you need, send one of our tutors an email or give us a call – we’ll be more than happy to talk you through the course requirements and help you assess whether your current technology can bear the load.

3. Find out how you study best

Everyone is different. Some people study best first thing in the morning, other people are night owls that come alive after 8 pm. 

Figuring out how you study best will be a gamechanger for your productivity. Once you know your ‘best hours’, you can rearrange your schedule to suit, essentially allowing you to get more done in less time. 

Are you interested in studying from home with ITC? Get in touch today to learn more about how we can help you get your airline, travel and tourism career off to a flying start. 

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Tips for setting ‘Half Year Resolutions’

Posted on 10/07/2019 by

With less than six months to go until the end of 2019, now is the perfect time to review your New Year Resolutions.

Happy Half Year!

We’re just over halfway through 2019, which makes now a fantastic time to review your New Year Resolutions and set some ‘Half Year Resolutions’ for the next six months.

Here are some tips to help you make the next six months count.

1. Review your 2019 goals

Dust off your goals from January and see how you’re tracking. Have you ticked off any goals from the list? Are you yet to start some? Are there goals you no longer care about? Update your list to reflect your current mindset.

2. Make a plan

A goal without action is just a dream. Make a plan to achieve your goal by blocking off time in your calendar, arranging the required meetings, or talking to people who can help. Make it your mission to do at least one thing towards achieving your goals by the end of the week. 

3. Set yourself some rewards

What will motivate you to work harder? Set yourself a reward for when you achieve your goal to inspire you to put in the effort. Put your goals and their associated rewards somewhere you see them every day so you stay focussed. 

Is one of your goals to study airline, travel or tourism? ITC Study From Home has qualifications starting on 29 July. Get in touch today to learn more. 

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In memory of our cherished colleague Richard Euston

Posted on 27/06/2019 by

Richard Euston was a cherished colleague and friend and we all miss him so much.

It is with deep sadness that we inform you of the sudden death of Richard Euston. Richard was the Team Leader of our Study From Home team, and had been at ITC since 2015. He was a dedicated team member who always went above and beyond for his students, he loved hearing about their success and was genuinely devoted to helping people into the industry he loved.

He was the most diligent, hard-working and amiable guy who we all loved working with, and he would happily accept all challenges. He was also funny, smart, humble, resourceful and the most flexible of people, nothing was too much trouble.

We will all miss him so much. Everyone he worked with cherished his humour, good heart and caring nature. We are so saddened, shocked and our love and thoughts are with Stacey and his family.

Richard’s life will be celebrated on Saturday 29th June – 11am Howick Funeral Home. All students are welcome to attend and pay their respects.

This is also a very sad time for the ITC team as we have lost a cherished colleague and friend, so thank you in advance for your kind words, love and understanding.

We also understand that many of you may be feeling shocked and grieved by this news. If you would like to speak to someone, please call Lifeline (open 24/7) on 0800 543 354.

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Regional tourism highlights: June

Posted on 26/06/2019 by

The government’s investment in rail transport could be a good thing for regional tourism.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

It may be the first month of winter, but the New Zealand tourism industry continues to heat up – there’s been plenty of exciting news around the country.

Here are some of the top regional tourism headlines from June.

Exciting times as Budget Investment gets rail back on track

More money for rail transport is good news for New Zealand, says the chief executive of KiwiRail. 

Queenstown and Wanaka vote in favour of visitor levy

Over 80% of voters support the plan to impose a visitor levy in Queenstown and Wanaka. 

Backyard tourism: Police museum great Porirua drawcard

The police museum is well worth a visit to Porirua, says Piers Fuller in this edition of ‘Backyard tourism’. 

Fiordland lobster snaps China trade win

Fiordland Lobster Company was the Supreme winner at the New Zealand China Trade Association awards this month.

Tararua to receive $4.4 million for Dannevirke rail centre

Funding for the centre comes from the Provincial Growth Fund for Hawke’s Bay.

That’s all for this month. We’ll be back at the end of July with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Tips for studying from home during the school holidays

Posted on 19/06/2019 by

The school holidays are just around the corner – below are some tips to help you prepare.

If you study from home with school-aged children, you’ll know the July school holidays are just around the corner.

Here are some tips to help you prepare for the interruptions to your study schedule the school holidays will likely bring.

1. Get ahead (if possible)

With just under three weeks until the school holidays begin, try to use this time to get ahead on your studies. Can you put in some extra hours (even on the weekends) so that you can enjoy the holidays with your kids? The extra work now will be worth it once that school bell rings and you can take a two-week study break.

2. Create an amended school holiday study schedule

Your study schedule is going to look a little different during the school holidays – make sure you update it so you go into each day with a clear direction, instead of assuming you’ll be able to get the same amount of work done as when your kids are at school. Having a clear, realistic plan will help you feel less overwhelmed.

3. Talk to your kids about your study

Spend some time explaining to your kids that you might need to study a bit during the school holidays. Talking about it in the lead-up will mean it comes as less of a shock when the holidays arrive. If they are old enough, ask what they’d like to do while you study. For example, would they like that to be movie time each day or would they like to colour in alongside you?

4. Call on your village

Now is the time to see if anyone is available to help out with childcare over the school holidays. Could your kids spend some time at their grandparents or with a family friend? Could you do play-date swaps with other parents from school, where you invite their kids over to play one day and they have your kids the next?

5. Adjust your expectations

As awesome as it is to have the kids at home for two weeks, the school holidays can be tiring. Try to adjust your expectations and acknowledge that things might not run perfectly to plan – and that’s okay. If you think they will dramatically impact your studies, please talk to your tutor for advice and to discuss options.

One of the best things about studying from home is you can balance parenthood with studying. We have courses starting at the end of July (after the school holiday chaos!) – please get in touch if you’d like more information.

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Backyard tourism gets a big tick from SFH student

Posted on 12/06/2019 by

Lake Tekapo – one of the incredible destinations in Jacqueline’s corner of New Zealand.

Have you heard of backyard tourism?

It’s means being a tourist in your own backyard. In other words, taking the time to explore the country you live in as a visitor would.

That’s exactly what Jacqueline Buksh, a Study From Home student, recently did.

A few weeks ago, she embarked on a road trip with her family from her hometown of Christchurch. She says the road trip was all the more incredible thanks to her studies.

“I drove my family to Wanaka for the weekend and, I must say, if it wasn’t for the research I had to do with one of my assignments (as part of the Destination NZ units), I would have never known much about what the South Island had to offer in terms of tourist destinations,” says Jacqueline.

The Destination NZ and Tourism Destination units help students better understand the country’s top tourism towns, cities, and attractions.

Jacqueline certainly picked a good route for her road trip, covering popular destinations such as Lake Tekapo, Wanaka, and Arrowtown.

“We left Christchurch at 4 am in time to watch the sunrise of Lake Tekapo. You have got to experience it to truly appreciate the beauty,” she explains.

“We enjoyed breakfast in Lake Tekapo, continued on to Wanaka and had enough time to check out Puzzling World. The maze was fun, especially for the kids. We also checked out the Illusions Room, which was awesome!” she adds.

That concluded day one of the family’s weekend road trip. The next day, they went to Arrowtown.

“Our trip to Arrowtown was unplanned and we were surprised to find the Arrowtown Autumn Festival was on. We explored the town and visited the museum. It was so worth the trip.”

Finally, to round out their epic adventure, they also made time to visit Queenstown.

“I can say I was not disappointed at all. The scenic drive is breathtaking! And Fergburger is a must-do when visiting the South Island.”

Overall, Jacqueline had a magnificent time exploring nearby towns and cities.

Wherever you live in New Zealand, we’d highly encourage you to jump in the car and see where the road takes you!

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Struggling to study? Tips for becoming a better learner

Posted on 05/06/2019 by

Studying doesn’t come naturally to everyone, but like every skill, it can be learned.

Many people struggle to study. Everyone learns in different ways and at a different pace, and it’s okay to find studying hard.

The important thing to remember is: you can learn how to become a better learner.

Like anything, studying is a skill. With some practice, healthy habits, and a good dose of motivation, you can improve your ability to study.

At least, that’s what a professor from Oakland University in Michigan recently spoke about in an interview with NZ publication Education Central.

According to Professor Barbara Oakley, one of the best things that can help students who struggle to study is to understand how their brain works.

Some people have a strong working memory that allows them to learn lots of things quickly, while other people can’t retain information as easily and need to employ other memory techniques to learn.

Professor Oakley says she’s saddened when she sees students give up on themselves.

“It’s just because they don’t understand how their brain works. They don’t realise that if they don’t grab it quickly, they can still learn it very well and sometimes even more deeply.”

In other words: learning quickly doesn’t make you a better learner. It’s just the way your brain is wired. Even if something takes you a long time to learn, it doesn’t mean you’re not a ‘good student’.

Professor Oakley has a few tips for people who struggle to study.


Would you like to learn more about studying from home? Get in touch today to learn about our qualifications and the support available.

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Regional tourism highlights: May

Posted on 29/05/2019 by

The tourism boom continues to attract more visitors to the regions, especially to popular resort towns such as Queenstown.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

May has been another big month for New Zealand tourism, especially with TRENZ in Rotorua.

Here are some of the top headlines from around the country.

Auckland to Cambridge motorway due for completion next year
Motorists will soon be able to drive 100km from Auckland to Cambridge on a four-lane highway without passing through Hamilton. The motorway is due for completion next year and will likely boost tourism to the region.

Auckland Bungy: Could the city’s new bridge be a tourism attraction?
Hamilton Council is exploring the possibility of adding a bungy platform to a new bridge across the Waikato River.

New Holiday Inn planned for Queenstown as tourists flock to the region
IHG is set to open a new Holiday Inn in Queenstown as the tourism boom continues.

Queenstown sets the stage for Travel Bootcamp this spring
The Travel Bootcamp (an event for travel content creators, bloggers, and social media experts) will be hosted in Queenstown for the first time this spring.

Dunedin a hit with cruise ship passengers
Almost 153,000 cruise ship passengers visited Dunedin and surrounds during the cruise season, bringing much tourism to the city.

Local Focus: Rotorua tourism shines at TRENZ
In May, Rotorua once again hosted TRENZ – the tourism industry’s biggest annual trade show. The city impressed domestic and international visitors alike with its tourism offerings.

Air New Zealand and ChristchurchNZ inspire NZers to visit the city
Air New Zealand and ChristchurchNZ have together launched a new campaign designed to encourage more New Zealanders to visit the city.

Dates announced for TRENZ 2020 in Christchurch
Tourism Industry Aotearoa has revealed that TRENZ 2020 will be held at Horncastle Arena, Christchurch, 18-21 May 2020.

That’s all for this month. We’ll be back at the end of June with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Student interview: Marise Barrett

Posted on 22/05/2019 by

Meet Marise Barrett, a recent SFH graduate who now works as a travel agent for Helloworld.

Every month, we interview a Study From Home student (past or present) to provide insight on what it’s like to study travel and tourism from home with ITC.

This month, we spoke to recent graduate Marise Barrett who is now working at Helloworld in New Plymouth.

Tell us a little bit about yourself

I was born and bred in Taranaki and grew up in the big smoke of Hawera. I’m now living and working in New Plymouth at Helloworld. I LOVE MY JOB. Moving to the travel industry was the best thing I’ve done. Previous to working at Helloworld, I was working in the building industry for 12 years. It’s safe to say changing careers has been a HUGE but rewarding change.

I’ve been married to my husband Daniel for four years and I couldn’t have studied from home without his support. There were a few weekends where I was stuck in my assignment or coursework. Needless to say, when I told him I got the job he was just as excited as I was! It look about six days from when I applied until I got the phone call offering me the job.

We have a few nephews and nieces who keep us on our toes. I love getting out and about in the weekends, whether it be in New Plymouth along the walkways, hanging out with friends or getting away in our little campervan. We are always on the go.

What inspired you to study from home with ITC?

I have wanted to work in the travel and tourism industry for quite some time. About six years ago I did a Diploma in Business Administration because I could not find a course that was done via correspondence for Travel. I saw an ad pop up on my Facebook page for ITC. I looked into it a bit more, contemplated doing it and not doing it. I sat on the fence for a long time because I wasn’t sure about going back to study again. But it was the best decision I ever made.

What qualification(s) did you complete?

The New Zealand Certificate in Tourism (Level 3) with a Strand in Tourism and Travel and the New Zealand Certificate in Travel (Level 4).

What did you enjoy most about studying at ITC?

Meeting the other people on my course, the course work, and all the support from the ITC tutors. There was no such thing as a stupid question!

What travel destinations are on your wishlist?

Fiji, Samoa, Tonga, Rarotonga, Europe (London – to see Big Ben and the Shakespeare House, Paris – to see the Eiffel Tower), Scotland, New York, the Greek Islands, the Maldives, Tahiti. Possibly the whole world! But these are my top destinations.

Do you have any tips for people thinking about studying at ITC?

If you’re passionate about travel, then just do it! Take the plunge. It’s been the best thing I’ve ever done. Now I’m in a job where I can see I LOVE my work.

Any final tips or words of wisdom for future students?

Never be afraid to ask what you think is a silly question, the tutors are always there to help you. Never be afraid to move ahead with your assignments. Don’t wait for your assignment to be marked before starting the next course, as you never know what might come up in life where you don’t want to worry about your assignments. If you get ahead, then you won’t need to worry so much about falling behind.

Are you inspired by Marise’s story? ITC Study From Home is enrolling now. Get in touch today to learn more about our airline, travel and tourism courses.

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How a food routine could help you study smarter

Posted on 15/05/2019 by

Being organised when it comes to food can help you be more productive on your study days.

One of the undisputed perks of studying from home is having all-day access to the fridge, pantry, and kettle.

However, is your kitchen proving to be more of a distraction than a benefit?

Studying from home can throw your entire schedule out of whack – including your meal times.

A good tip is to try to stick to a regular, consistent eating routine. Try to take regular meal breaks as if you were in class or in an office. For example, start your day with breakfast, take a lunch break, and take short breaks for morning tea and afternoon tea.

This might not sound like rocket science, but taking regular breaks to refuel is great for your brain, your energy levels, and your productivity.

Another tip is to meal plan. Knowing what you’re going to eat each day (and when) will save you valuable time staring into the fridge. It’ll also stop you from procrastinating and doing a 2-hour cook up on a study day.

Unlike when you study in a classroom or work in an office, you can’t just nip out to grab a takeaway lunch (unless you happen to live next door to some shops!). So, it’s also important to keep your fridge and pantry well-stocked with quick meals that are good for your brain.

You could also use your eating routine as an opportunity to socialise with friends and family. When you have a consistent routine, you can let family members know that you’ll be breaking for lunch at 12.30 pm every day – and that’s when they should call or visit.

Following an eating routine may seem a little strange at first, especially if you’re used to all-day snacking. But, after a few days, you’ll likely notice huge improvements in your mood and productivity levels.

As with most things about studying from home, it really comes down to creating and following a clear, achievable study plan. The study plan is at the heart of everything!

If you need help with your study plan, check out our article: How to create a study plan (and stick to it).

Are you thinking about studying from home? Get in touch today to learn how we can help you get your airline, travel and tourism career off to a flying start.

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Make May the month you kickstart your tourism career

Posted on 01/05/2019 by

Jump into the exciting world of airline, travel and tourism this month by contacting ITC Study From Home today.

Think you have to wait until 2020 to start studying towards a qualification in airline, travel or tourism

Think again!

We have three qualifications starting next month, which means you could have a qualification under your belt by the end of the year (our Level 3 and Level 4 courses take around 20 weeks to complete if you study full time).

Make May the month you take action by reaching out to us to discuss your study options and secure your place on one of our upcoming June courses.

Here’s an overview of the qualifications that start next month.

New Zealand Certificate in Tourism Level 3

A fantastic introduction to the world of travel and tourism, with modules on destination geography, customer service, cabin crew training, and more. Includes one in-person workshop in Auckland at the start of the course, but then you can study from home at your own pace from anywhere in New Zealand. You can also complete the workshop via video conference if it’s too difficult to travel to Auckland.

This course takes 20 weeks to complete if you study full-time or 40 weeks if you study part-time. We have courses starting in June, July and September. Find out more today.

New Zealand Certificate in Tourism with a Strand in Aviation Level 3

Dream of working at an airport or for an airline? This is the qualification for you. This course has a strong focus on aviation, covering topics such as airport security, passenger handling, airline operations, aircraft types, and cabin crew training. The aim of this qualification is to help you feel more confident and knowledgeable when applying for jobs in the competitive airline and aviation industry.

The Level 3 with a Strand in Aviation takes 20 weeks to complete if you study full-time or 40 weeks if you study part-time. It includes an in-person workshop at the beginning, which is a great opportunity to meet your classmates. Find out more today.

New Zealand Certificate in Travel Level 4

Take your existing travel and tourism knowledge to the next level with the New Zealand Certificate in Travel Level 4. This is an ideal qualification for students who already have some experience in the sector (perhaps from work experience or from studying tourism at school) and want to build on their skills. Many of our Level 3 students also pathway into this course to get a more comprehensive education.

The course has a strong international focus and covers topics such as online fares and ticketing, reservations, Amadeus, and the cruise ship industry. It also includes a CV and Career workshop to help you prepare for job interviews and applications. Find out more today.

Need some help figuring out which qualification is right for you? Send us a message or give us a call – we’d be happy to talk you through your options. You can contact us here.

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Regional tourism highlights: April

Posted on 24/04/2019 by

The Wairarapa region is being dubbed as an ‘undiscovered gem’.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

Can you believe it’s nearly May already?

April was a big month for New Zealand tourism, with plenty of positive news to report from around the country.

Here are some of the top regional tourism headlines.

Queenstown tour operator given $900k funding boost

Destination Queenstown’s budget has been increased by close to $1 million, signalling this tourist hot spot will receive more investment in the near future.

Tourism workers in high demand as visitor numbers surge

The demand for skilled tourism workers is still high around the country, Newstalk ZB reports.

The Luminaries TV series tipped to be tourism ‘gold’ for Westland

Filming is underway for the television adaptations of Eleanor Catton’s The Luminaries, a Booker Prize winning novel set in Hokitika.

TIA calls for govt to use GST to fund local govt tourism activities

Tourism Industry Aotearoa (TIA) is recommending that the Government considers using GST to fund local tourism activities and infrastructure.

Wellington tourism campaign offers to make you younger

Apparently, a trip to the capital could turn back the clock.

Wairarapa tourism matures with a new online tourism campaign

A new video targeting Australian tourists hopes to attract more visitors to this region, which is being dubbed as an ‘undiscovered gem’.

That’s all for this month. We’ll be back at the end of May with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Tips for enjoying public holidays when you have to study

Posted on 17/04/2019 by

Maybe you could plan a fun Easter egg hunt for after you’ve done a few hours of study.

Do you plan on studying over the long weekend?

When you study from home, it can be difficult to switch off and enjoy public holidays – it’s not like your ‘classroom’ is closed!

But that doesn’t mean you can’t make your long weekend special. Even if you have to do some study, there are plenty of ways you can enjoy Easter, too.

Here are our tips for studying on a public holiday.

Reduce your study hours if possible

What’s the bare minimum you need to do to stay on top of your workload? See if you can reduce your study hours slightly so you can enjoy some quality time with your friends and family.

Of course, we would never encourage falling behind – so it’s really up to you to make a sensible decision here. But if you think you can afford to take a short break, go for it! Short holidays are really beneficial to your mental health and overall wellbeing. You’ll return to your studies feeling refreshed and even stronger.

Set yourself holiday-themed rewards

A mini chocolate egg for every page you read or write? A family Easter egg hunt if your kids leave you to study in peace for a few hours? An Easter movie night if you meet your study goals? Make the most of the Easter spirit – you might just find it helps you to stay motivated and energised. And if in doubt, chocolate always helps!

Mix up your study routine

Even if you always study on a Saturday morning, it might feel harder when it’s a long weekend – you’ll probably feel a bit out of sorts. Instead of sticking to your normal study routine, mix it up a bit. This will help you feel less like a fish out of water! And it will help you accept that this weekend might feel a little different, and that’s okay.

Consider using the holiday to get ahead

If you haven’t got many plans for Easter, you could actually use this time to get ahead in your studies. The short-term pain could be worth the long-term gain of finishing your qualification slightly earlier. Plus, you can always plan another four-day weekend once you’ve completed your studies.

Cut yourself some slack

Easter is an important holiday for many people, especially those of certain faiths. If you have a busy weekend with friends and family, try not to spend the whole time stressing about your studies – public holidays only come around every once and awhile, so it’s important to enjoy them if they are meaningful to you. If you’re really anxious about meeting your deadlines, chat to your tutors – they might have some further tips to help you stay on top of your workload.

Whatever you have in store for Easter, we hope you enjoy it and strike the perfect study-leisure balance for you. Happy holidays!

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Three game-changing time management tips to try today

Posted on 03/04/2019 by

Did you know the best time of the day to complete your most challenging tasks is first thing in the morning?

You’ve seen the meme: ‘We all have the same amount of hours in a day as Beyonce’.

The point? It’s what you do with those hours that’s important.

To make the most of your precious time, you need to become a time management expert.

Here are three game-changing time management tips to try today, to help you channel your inner Beyonce and achieve your dreams and goals!

1. Set a time limit for each task

How often do you start an assignment without any idea how long it will take to complete? A wise person once said that “work expands to fill the time available”. Meaning that, if you give yourself all day to complete a task, it will take all day – even if the task only needed three hours.

The trick here is to try to avoid giving yourself too long to complete tasks. Be honest about how long the task should take and set a time limit to reflect that. If you think you can finish an assignment in four hours, set a timer for four hours and try your best to hit that goal. This will help you avoid any unnecessary distractions, like scrolling your phone or watching telly. Setting time limits ensures you stay focused and productive.

2. Do your most important tasks first

Have you heard of MITs? MIT stands for ‘most important task’ – and these are the tasks you should be doing first thing in the morning. The challenge? Often, your most important tasks are not the easiest tasks. For example, an MIT could be to proofread an assignment, tackle a tricky question or record a video presentation. MITs are usually a little bit daunting, which is exactly why you should do them first!

When you don’t do your MITs first, you will procrastinate them all day and spend your time doing less important tasks – like emailing people back and forth or browsing the internet. You might convince yourself that you’re studying, but unless you’re working on your MITs, you’re probably not actually getting any closer to finishing your qualification. If you start your day with your MITs, you will be amazed at how much more you get done.

3. Say no to multitasking

Multitasking is clever, right? Actually, not really! Studies show that multitasking significantly reduces your productivity. You might be doing a lot of things at once, but you’re probably doing an average job of every task. But if you focus on one task at a time, you will probably do a fantastic job – because you won’t be distracted.

In today’s world, multitasking is everywhere. Multitasking is simply having your emails open or your phone in front of you while you’re writing an assignment. If there is anything that distracts you from the task in front of you, then you are multitasking! Try to minimise all distractions and focus wholeheartedly on one task at a time (and that includes putting your phone away while you study).

Want more time management tips?

At ITC Study From Home, you’ll learn about more than just airline, travel and tourism (although this will be the main focus, of course!). You’ll also learn how to become a master of time management. Our tutors have amazing tips and tricks for making the most of your precious time, and will be on-hand to guide you when you need advice and support. Get in touch today to learn more about studying from home with ITC.

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ITC student shares her best tips for combining work and study

Posted on 27/03/2019 by

Working in a customer service job while you study is a great way to set yourself up for success when you graduate.

One great perk about studying from home is the flexibility to work while you study.

However, combining study and work can be a challenge – after all, there are only so many hours in the day!

According to ITC student Casey Stare, the challenge is worth it. Casey works part-time at a hotel and studies at ITC’s Christchurch campus.

Although Casey studies in the classroom (not via distance learning), she has some excellent time management tips for on-campus and Study From Home students alike.

Below she shares her best tips for combining work and study.

Adopt an ‘attitude of gratitude’

“I will admit, it is exhausting and can be frustrating if I have homework or I just want to sleep, but it’s worth it. Ruby (my tutor) reminds me that I’m so lucky to already be working in the tourism industry and she’s correct.”

Become a time management whizz

“It is all about time management. I never used to be good at this, but now I plan almost everything. My notes on my phone are filled with things that need to be organised and once they are done, I will tick them off. If I have homework, this is my main priority.”

Write lists

“Having a list of things that need to be done really helps me because then I can physically see it. I even write down things like: friends I haven’t caught up with for awhile or cleaning my car or tidying my room. Since I work and study, I feel like I never have time for these things so I try to tick them off one-by-one.”

Be organised

“Being organised before work or class is a huge help. If I know I’m working, I’ll make sure my uniform is clean and that I have everything I need, so when I leave course there can be a smooth transition to work, and vice versa. If I finish work late and start studying early the next morning, I prepare my morning tea, bag, and what I’m going to wear the next day before work so there’s no stress.”

Aim to be early

“I never used to be this type of person! I was never organised! But most of the time now I’m 10 minutes early to class and 10 minutes early to work because I have taught myself about time management and the importance of being prepared.”

Keep your eyes on your end goal

“You really need to be determined and keep your eyes on the end goal. I think it’s very important to work while you study, the money is a big plus but working in the travel industry is all about customer service experience. I know after finishing this course I will be able to apply for tourism jobs and go straight into the industry because I have the customer service experience behind me.”

Are you inspired by Casey’s story? Get in touch to see how we can help you get your airline, travel and tourism career off to a flying start.

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Student interview: Kylie Harris from Wairarapa

Posted on 13/03/2019 by

Meet Kylie Harris, a Study From Home graduate from Carterton.

Every month, we interview a Study From Home student (past or present) to provide insight on what it’s like to study travel and tourism from home with ITC.

This month, we spoke to Kylie Harris who recently completed the Certificate in Travel and Tourism with a strand in Aviation (Level 3).

Kylie has an illness that prevented her from attending in-person classes, which made ITC Study From Home the perfect fit.

Thanks to distance learning, she was able to complete her qualification from the comfort of her home in Carterton, Wairarapa.

Below, she gives us an insight into her journey so far, as well as shares some tips for students considering studying from home with ITC.

What inspired you to study travel and tourism?

I really enjoyed studying tourism in school and liked the thought of being a flight attendant.

What did you enjoy most about studying from home?

The ability to control your schedule. Being sick meant I had certain times of my day that I could study, and those times were ever-changing. It was great to know I wouldn’t fall behind and I could catch up in my own time.

Did you find anything challenging about studying from home?

The hardest part was probably self-motivation, but that’s easy to get past once you get into the groove of studying.

Do you have any tips for students who are thinking about studying from home?

ITC Study From Home is enrolling now. Get in touch today to learn how we can help you get your airline, travel and tourism career off to a flying start.

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Study From Home graduate wins prestigious cruise industry award

Posted on 06/03/2019 by

Shelley Williams was named Rising Star NZ by the Cruise Line International Association at a glitzy awards evening in Sydney.

A few weeks ago, we revealed that Shelley Williams – a Study From Home graduate and the director of Clevedon Travel – was up for a prestigious award at the CLIAsWe can now share the fantastic news that Shelley won the Rising Star NZ Award at a glitzy awards ceremony in Sydney in late February. Below, Shelley gives a personal account of the awards night, including how she felt the moment she realised she won. 

The awards night was very glam and red carpet-like. The before-dinner drinks were sponsored by Ponant and served by women in burlesque outfits in counter-type outfits that they wore like dresses and would pick up and move around. There were 500 guests from CLIA, cruise lines and travel agencies from around Australia and New Zealand.

There were table plans up by the doors and I could see I was at table 12 – in the second row of tables. I think there were 52 tables! The Star venue in Pyrmont was super glamorous and set up very beautifully. There were booklets made up for the event listing all the nominees and congratulatory messages from sponsors, as well as the order of events. At my place setting was a finalist certificate for me. The sales managers for Carnival & Princess/P & O/Cunard for New Zealand were at my table (I was invited as a guest by their company), so it was great chatting to them (and getting to see a few advance photos of upcoming ship features).

The MC for the evening was Tim Campbell (he was on Home & Away & Dancing with the Stars). He started the night with a fantastic rendition of ‘Let Me Entertain You’ which was the theme of the night. We had our entrée served at the table & a few awards before Rising Star was announced.

I had no idea in advance I was going to win so it was a surprise when they said my name. It was up on the big screen and everything! I made my way to the stage quickly and accepted my award from the sponsor, Tony Smith of Francis Travel Marketing. Thankfully there were no speeches necessary, just a photo on stage. Then they whisked me away for photos and a little later came back to grab me to record a podcast for CLIA.

After dinner, we had The Boys in the Band play and I swear most of the 500 guests were up dancing – they were so good even I got up and danced (and I didn’t even dance at my own wedding). Then we had the ‘main’ awards for cruise consultant & agencies before a dessert buffet and another band that went until 1am – way past my bedtime.

Since the awards night, I’ve been contacted by quite a few cruise companies offering congratulations and help with marketing which is amazing and much appreciated.

I’d like to aim for a cruise consultant or cruise champion trophy next year, but they are super tough categories so I’ll just have to try my hardest and hope for the best!

Are you inspired by Shelley’s success? ITC Study From Home is enrolling now with courses starting in April. Get in touch today to find out how we can get your airline, travel and tourism career off to a flying start.

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Regional tourism highlights: February

Posted on 27/02/2019 by

Russell, Bay of Islands. Northland has been in the spotlight this month, with at least three headlines focusing on this region.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

February has been another bumper month for regional tourism news, with plenty of events (big and small) happening around the country.

Northland in particular has had a busy month, with everything from its new ad starring a Game of Thrones actor to the Hundertwasser toilet block getting news coverage.

Here are the regional headlines that caught our attention this month.

Game of Thrones and Shortland Street stars in new ad promoting Northland

Air New Zealand and Northland Inc have teamed up to promote Northland this summer. They’ve recruited stars from Game of Thrones and Shortland Street to star in a new commercial which showcases some of Northland’s most spectacular sights.

Toilet tourism: Hundertwasser’s Kawakawa throne is flush with visitors

Did you know 250,000 tourists a year head north to Kawakawa to visit a famous toilet block? The Hundertwasser toilet block has become an unlikely source of tourism for the far north.

World wine writers put Northland on the map

Wine writers from around the world recently visited Russell, where they spent two days visiting wineries and sampling local wines. Many are hopeful that the coverage will attract more wine tourism to Northland.

Queenstown working on a local visitor tax on top of government levy

Queenstown may introduce another tax for tourists, such as a bed tax or a wider levy across businesses, to help manage strong tourism growth in the city and relieve some of the pressure on infrastructure.

Skyline Queenstown’s redevelopment approved

The multi-million dollar redevelopment of Skyline Queenstown has been granted resource consent by The Environment Court. The redevelopment includes a new gondola, carpark, and lower terminal building.

Iconic Art Deco festival makes waves overseas

The Hawke’s Bay Art Deco Festival has attracted international attention, as well as significant domestic interest. Hawke’s Bay Tourism estimates that 40,000 people attended the festival over five days.

That’s all for this month. We’ll be back at the end of February with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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How to study in noisy places (yes, it’s possible!)

Posted on 13/02/2019 by

A pair of noise-cancelling headphones can be a great investment for studying. You’ll also use them a lot when you travel, so the purchase won’t go to waste. 

In a perfect world, you’d be able to study from home in idyllic peace and quiet, with nothing but the birds chirping in the trees for background noise.

Unfortunately, study doesn’t always work out that way. Many Study From Home students are juggling study with busy family lives, part-time work, and other demands. This means that sometimes you might find yourself needing to do some study in a noisy environment.

But all is not lost – here are five hacks for studying in noisy places.

1. Invest in noise-cancelling headphones

If you are often in noisy environments, a good pair of noise-cancelling headphones could be the best investment you’ll ever make. Not only will they help to drown out the background noise, they’ll also be worth their weight in gold next time you’re on an airplane.

2. Set expectations with family members

See if you can convince your kids to enjoy some ‘quiet time’ when you need to study. This might sound like an impossible task, but you never know unless you try! It might help to get creative. For example, you could buy them a special set of colouring books or paints that only come out when you need to study, or perhaps you could choose a TV show they could watch with headphones in for half an hour while you review your notes.

3. Choose easy tasks when you’re in a noisy environment

If you know you’re going to be in a noisy environment, write an ‘easy’ to-do list for that day. Pick tasks you’ll be able to achieve even if you’re a bit distracted, like emailing your tutors for advice or brainstorming ideas for your next assignment.

4. Listen to music

Some music is excellent for studying, such as classical music or house music (without lyrics). Put your earphones in and drown out the noise with some relaxing Bach or Beethoven! Check out our blog ‘Music to study by’ for inspiration.

5. Focus on your assignments, not the noise

When you’re in a noisy environment, it’s easy to focus on the source of the noise. Instead, see if you can use all your mental energy to focus on the task at-hand. If you achieve a deep level of concentration, you’ll find the noise will fade away into the background because you’ll be so absorbed on your assignment. It’s difficult to sustain this level of concentration for long periods of time, but it is possible if you try hard enough. Hint: it’s easier if you’re really, truly interested in the topic you’re studying.

Would you like the flexibility to Study From Home with ITC? Get in touch today to learn how we can help you get your airline, travel and tourism career off to a flying start.

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Regional Tourism Highlights: Jan 2019

Posted on 30/01/2019 by

Stewart Island made headlines this month when it was named one of the only five International Dark Sky Sanctuaries in the world.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

Welcome to the first Regional Tourism News Update of the year. As expected, 2019 has got off to a busy start, with plenty happening all around the country.

Here are some of the top regional tourism headlines for the month.

Rise in DOC spending aimed at educating tourists

The Department of Conservation is investing more money in educating tourists in the hope they will not harm New Zealand’s environment over summer.

Stewart Island tourism ready to capitalise on dark sky status

Stewart Island has been recognised as one of only five International Dark Sky Sanctuaries in the world; a recognition that’s expected to help drive local tourism.

The best NZ regions to visit in 2019

Did your region make this list from

Hobbiton applies to increase tourist numbers

Matamata could see even more tourists coming through town if Hobbiton’s bid to increase tourist numbers is successful.

The numbers stack up on Wellington runway extension

In this opinion article, columnist provides an update on the latest happenings (or non-happenings) of the proposed Wellington Airport runway extension.

Cycleway for Manawatu-Hawkes Bay highway a step closer

Transport officials are considering a cycleway as part of the Manawatu Gorge replacement road.

Ambitious changes planned for Milford Sound

Changes could be afoot for tourists visiting Milford Sound, according to Newsroom journalist David Williams. Could tourists have to pay more to visit this attraction in the near future?

How art tourism could put Whanganui on the map

The art scene in Whanganui could help drive more ‘arty tourists’ to the city.

That’s all for this month. We’ll be back at the end of February with more updates. If you want to stay up-to-date in real time, please subscribe to our Industry News Bulletin.

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Airline, Travel or Tourism: What will you study in 2019?

Posted on 23/01/2019 by

Wondering what to study in 2019? One of our airline, travel or tourism qualifications could be perfect for you.

As far as we’re concerned, there are only three career choices worth considering: Airline, Travel or Tourism.

Okay, we might be a little biased!!

But in all seriousness, these are three epic career paths that offer incredible opportunities for professional growth and development.

New Zealand’s Airline, Travel and Tourism industry is booming, with more workers than ever before needed around the country to keep up with the increasing number of international tourists visiting our shores.

So, if you’re unsure what to study in 2019, one of these three topics could be a great choice, with high chances of employment on completion, and ample opportunities all around the country.

Here is an overview of each qualification. These courses start on February 18 so get in touch soon to secure your space.

The New Zealand Certificate in Tourism Level 3

This course is the perfect introduction to the tourism industry, covering topics such as:

The course includes one full-day on-campus workshop (optional) which is a wonderful way to connect with other students and get to know your tutors.

The New Zealand Certificate in Travel Level 4

This course is an ideal follow-on from the Level 3 qualification. If you want a comprehensive education in all things Airline, Tourism and Travel, combining the Level 3 and Level 4 qualifications into one year of study is the way to go.

In the Level 4 qualification, you’ll learn:

Combining the Level 3 and Level 4 qualifications will give you so much confidence in your skills, abilities, and knowledge of the tourism industry. Once you’ve graduated, watch out employers!

New Zealand Certificate in Tourism with a Strand in Aviation Level 3

Do you dream of working at an airport or for an airline? When you know, you know. And if you know that’s what you want to do with your career, then this qualification is an ideal place to start.

You’ll learn about all things Aviation, including:

This course includes a full-day workshop at either our Auckland City or Botany campus, an ideal opportunity to meet your tutors and fellow students, and also to check out our Airport Training Centre.

So, which course will you choose? Get in touch today for more information, we’d love to hear from you!

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How to get back into study mode after summer

Posted on 09/01/2019 by

Returning to study after a summer holiday can be tough; below are some tips to make it easier.

With Christmas and New Year behind us, chances are you’re starting to get back into your Study From Home routine.

Or maybe you’re considering starting fresh with a new course (you can check out our 2019 qualifications here).

Wherever you’re at with your study journey, here are some tips to get back into study mode after the break.

1. Re-visit your study schedule

Your study schedule is your guiding light; it outlines the time you will spend studying around other commitments in your life such as childcare or part-time work.

Why not refresh your study schedule for the new year to make the most of the summer weather? For example, you could wake up earlier with the sunrise and do some study before the rest of the household wakes up. Or maybe you could make the most of the evening light and do a few hours after dinner (since it’s light outside, you might find you feel less tired in the evenings).

If possible, you could also add a few fun summery rewards into your schedule. Like a beach trip each Sunday if you meet your weekly study goals.

2. Reach out to your tutors and fellow students

Get in touch with your tutors and peers to wish them a Happy New Year. The simple act of speaking to people in the same boat as you will help you feel more motivated to get back to study as you won’t feel like you’re doing it alone.

If you’re in a particularly tough slump, don’t hesitate to ask your tutors for some advice – they are full of tips to help you stay motivated throughout your qualification.

3. Make your wellbeing a priority again

It’s no secret that Christmas and New Year is a time of indulgence. And that’s great! But now that you’re back into study, it’s a good idea to focus on your health and wellbeing again.

Try to prioritise getting enough sleep and eating well so you feel energised when you sit down to study.

Don’t be surprised if you feel really tired during your first few days of study. Your brain might need a few days to catch up after the break! Just keep at it and you’ll refind your flow soon.

We hope these tips help you start off 2019 in a good frame of mind.

Do you have any tried and tested tips that help you regain focus after a break? Share in the comments below!

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The best of the blog in 2018

Posted on 19/12/2018 by

Just some of the wonderful students we’ve featured on the blog this year.

As 2018 comes to an end, we’re reflecting on some of our best stories for the year.

Here is the best of the Study From Home blog for 2018.

Wise words from a Study From Home graduate

Earlier this year, we spoke to Study From Home graduate Leeah Wilkinson who shared her tips for succeeding at distance learning, applying for jobs once you graduate, and following your dreams.

‘Thank you for the learning adventure’ says SFH graduate

Graduate Cheytarna Scott called her time with ITC Study From Home a “learning adventure”. In this blog post, she reflects on her experience and shares some tips for balancing study with family and work life.

Regions benefiting from rise in international visitors, says Tourism NZ

This year, many articles on the blog focused on how the tourism boom is benefitting the regions. This article gives a good overview of how the rise in international visitors is helping regional New Zealand.

How one Study From Home graduate started her own travel business

Read about how Shelley Williams launched her own travel business after she graduated with a qualification from Study From Home. She is the proud owner of Clevedon Travel, a boutique travel agency.

Student interview: Kristen from Christchurch

In October, we launched a new feature on the blog: student interviews. First up, we spoke to Kristen from Christchurch who is studying towards the New Zealand Certificate in Travel Level 4.

Five minutes with travel agent Racheal Pearce

Ever wondered what it’s like to be a travel agent? Study From Home graduate Racheal Pearce gives us a peek behind-the-scenes into her job as a travel agent for You Travel in Eltham.

Thanks for reading along with us, and we look forward to sharing more wonderful student success stories in the New Year. In the meantime, if you’d like to learn more about studying with us, please get in touch: we’d love to hear from you.

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Five minutes with travel agent Racheal Pearce

Posted on 12/12/2018 by

Racheal on a recent trip to Rarotonga, where she visited 21 resorts. Thanks to her research, she can confidently recommend resorts to clients wishing to travel to Rarotonga.

Have you ever wondered what it’s like to work as a travel agent?

Study From Home graduate Racheal Pearce has been working as a travel agent for You Travel in Eltham for 18 months. We recently caught up with Racheal to find out how her job is going.

Below, she shares some insights into what it’s like to work in an office after studying from home, how she made a good impression with her employer, and how she continues to learn in the workplace.

SFH: What’s it like to work in the travel industry?

Racheal: I love the industry, no two days are the same. I’m learning about many new destinations for clients. If you love to travel or anything to do with aviation, this is the best industry. You’re constantly learning about new and amazing places, and it’s guaranteed your travel bucket list will keep growing.

What are the best things about working as a travel agent?

Hearing all the stories when the clients return. We follow up within 2 weeks of their return, via email or phone call, and most of them call in and rave about how much fun they had and book a new trip.

I specialise in cruising, I discovered when I was studying this was a passion of mine. I’ve been on two cruises this year and I’m going to Rarotonga soon for a 10-day working holiday.

Do you have any tips for making a good first impression with your employer?

Find out how they like their drinks (tea, coffee, etc) and study their routines. This got me in the good books very fast. Also, keep asking about any further training you can do to increase your knowledge. And don’t be afraid to pick their brains, as they may have a brilliant idea that will secure the sale.

How do you process all the new learning that comes with the job?

You will not stop learning for the rest of your life. My boss has been in the industry for over 30 years and is still learning. I have spoken to other agents who have been in the industry for over 40 years and they have mentioned they are still learning.

I’m currently studying with CLIA (cruise line training) and I have just gained my second tier. For the final tier, I have to sit an assessment.

When you become a travel agent, you might need to do online training to use another GDS if they use Sabre or Galileo. I had to learn Galileo, but it was very similar to Amadeus so there is no need to stress.

How did studying from home prepare you for your job?

The main skills I learned were time management, prioritising your workload, and managing deadlines. I use these skills every day in my job. For example, you only have 24 hours to get a proposal out to a client. When you have to get three out at once, time management skills come in handy!

Do you have any other tips for students about to start studying from home with ITC?

My best advice is to never be afraid to ask questions. If you’re thinking about joining the industry, ITC is the best place for you to get into this career. There are so many different fields to go into, from consultancy to air hostess to cruise ship staff to wholesale support.

Once you’ve started your training, follow what is taking your interest most and talk to your teacher about getting into that side of the industry. You won’t regret it!

To find more about Racheal’s Study From Home journey, click here.

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5 productivity hacks to maximise your time

Posted on 05/12/2018 by

Feel like there aren’t enough hours in the day? Try turning off your social media notifications to free up more precious time.

We all have the same number of hours in a day: it’s what you do with these hours that counts.

If you want to make the most of your time, get more done, and stay on top of your assignments, here are five productivity hacks to try.

1. Turn off notifications on your phone

You make a hot drink, sit at your desk, and just start to study, when your phone beeps. It’s a notification from Facebook. You quickly open your Facebook app to check, then you get distracted by your news feed. Before you know it, 15 minutes have passed by and all you’ve done is watched weird cat videos.

Social media is a huge time waster, but there is a simple solution: turn off all social media notifications on your phone. You’ll be amazed at the difference it makes.

If phone calls or text messages are distracting, put your phone in ‘Flight Mode’ or ‘Do Not Disturb’. This means you can still use your phone to check the time but you won’t be distracted by incoming messages or calls.

2. Check emails 3 times per day

Are you constantly distracted by your email inbox? Unless you’re waiting for a particular email from a tutor, try to limit checking your emails to three times per day. For example, once in the morning (around 9am), once at lunchtime (12pm) and again in the late afternoon (4pm). Or whatever times suit your schedule.

This means you won’t spend all day getting distracted by emails as they come in, but you will still be able to respond to important emails in a timely manner. If the content of the email is extremely urgent, someone will probably call you.

3. Use the Pomodoro technique

We’ve written about the Pomodoro technique before on this blog: it’s where you use a timer to study in 25-minute bursts. Every 25 minutes you can take a short break (say five minutes). After four Pomodoro bursts, you can take a longer break.

The golden rule of Pomodoro is during the 25-minute burst you must study intently without distractions – no social media, no email, no getting up to make a cup of tea. You can only do things like that during your breaks.

4. Take smart breaks

We all need breaks. But do your breaks from study energise you or make you feel even more exhausted? If you spend your whole study break scrolling social media, you’ll probably feel pretty average when you sit back down to study. But if you go for a walk, cook something delicious, or chat to your best friend on the phone, you’ll probably feel great.

Try to take ‘smart’ breaks throughout the day that lift you up and help you feel motivated. Make your breaks count and you’ll be far more productive in the long run.

5. Break tasks into achievable chunks

Don’t just write ‘study’ on your to-do list. Break your day into specific chunks. For example, 10am-11am: respond to emails and check in with tutors. 11am-12pm: write first draft of assignment. And so on.

This approach will help you feel as though you’re achieving things throughout the day and give you a rush of positive energy and accomplishment each time you tick a task off your to-do list. It will also help you feel less overwhelmed by your assignments and more in control.

Enjoy these productivity hacks? At ITC Study From Home, we’re all about providing a way for you to study tourism at your own pace, in your own place. Get in touch today to learn more about how we can get your airline, travel, and tourism career off to a flying start.

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Regional tourism highlights: November

Posted on 28/11/2018 by

Pictured: punting on the Avon River in Christchurch. The ‘Garden City’ is the focus of a new marketing campaign to attract visitors from Australia.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

2018 may be coming to an end, but the peak tourism season is just beginning. The regions are gearing up for a big summer with huge numbers of tourists expected to visit all corners of the country.

Here is a summary of the regional tourism headlines for November.

Travellers invited to act as guardians of New Zealand

As New Zealand’s tourism industry continues to grow, there have been some concerns over protecting our environment and respecting our culture. Tiaki – Care for New Zealand is a new initiative that addresses these concerns in a thoughtful way. The initiative is a joint venture between seven key tourism organisations (including Air New Zealand and Tourism Industry Aotearoa). It publishes and promotes resources, marketing material, and other useful information to tourists to help educate them on what makes NZ special and how they can look after our country while visiting.

Air New Zealand releases new ‘Kiwi as’ safety video

Several South Island towns are in the spotlight in Air New Zealand’s latest safety video. Towns such as Naseby, Hokitika, and Balclutha have their moment on screen, in a clever ‘Kiwi as’ video that showcases and celebrates small communities with big hearts.

Research to help regions plan for tourism growth

A new research project is underway at Lincoln University. ‘Sustainable Tourism for Regions, Communities, and Landscapes’ will explore how to benefit from NZ’s growing tourism industry while “restoring, protecting, and enhancing the quality of regional destinations”.

It all starts in Christchurch

Christchurch is the focus of a new Tourism New Zealand campaign encouraging Australian visitors to visit the garden city in 2019. The campaign is a joint initiative by Tourism New Zealand, Christchurch Airport, and Christchurch NZ.

Air New Zealand boosts Tauranga travel

More flights to and from Tauranga will be available on Air New Zealand’s network from April 2019. The airline will add an additional 10 one-way services per week.

That’s all for this month, and we’ll be taking a break from Regional Tourism Highlights over Christmas. We’ll be back at the end of January with more tourism updates.

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Student interview: Cathy from Auckland

Posted on 14/11/2018 by

Cathy is studying aviation from home in the hope of one day working at Auckland Airport.

Welcome to a new feature on the Study From Home blog: student interviews.

Every month, we interview a Study From Home student to provide insight on what it’s like to study from home with ITC.

This month, meet Cathy from Auckland who is studying towards the New Zealand Certificate in Tourism with a Strand in Aviation.

1. What inspired you to Study From Home with ITC?

The convenience of studying at your own pace, alongside family and full-time work.

2. What inspired you to study travel & tourism?

I’ve always wanted to experience what it would be like to work in the travel industry (aviation).

3. What is your dream job?

To work at the airport as a check-in agent with Air New Zealand then work my way up the career path within the industry.

4. What do you find easiest or most enjoyable about studying from home so far?

I find it really fascinating to learn about aviation. The industry is extremely interesting and I really enjoy everything I’m learning.

5. What do you find hardest about studying from home so far?

Distractions. It can be hard to focus when studying from home. You need to set aside at least three to four hours (or more) to study alone every day.

6. Do you have any advice for students who are thinking about studying from home?

ITC Study From Home is enrolling now for 2019. Get in touch today to learn how we can get your airline, travel and tourism career off to a flying start. 

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Tips for studying from home when you’re an extrovert

Posted on 07/11/2018 by

Crave the company of others when studying from home? Read on for tips on how to succeed at distance learning when you’re an extrovert.

Extroverts are typically social, outgoing, confident people who feel energised when they spend time with people. They tend to thrive in group settings and love socialising.

Does this sound like you?

If so, you might find studying from home a little more challenging than introverts do (introverts love their own company and feel energised when they are alone).

But don’t worry, there are plenty of ways you can make studying from home fun and social. Here are our best tips for studying from home when you’re an extrovert.

1. Get out of the house every day

Make sure you leave your cozy home office every day for some human interaction. This could be as simple as going to the supermarket or getting a coffee. Try to head somewhere there will be other people as this will help you feel energised.

2. Find a study buddy

There’s bound to be other extroverted students in your course. See if they want to buddy up and meet for weekly catch-ups to discuss the course content. If you’re not in the same city, you could chat over FaceTime or Skype.

3. Participate in the online forums

ITC Study From Home has excellent online forums. Use them to ask questions, interact with classmates, and chat with tutors. This will help you feel connected to your classmates and feel less alone when you’re studying from home

4. Consider getting part-time work

Could you study part-time and work part-time? Or work a few hours a week while studying full-time? A customer service job is a great way to boost your CV and will also help you fill your extrovert energy tank.

5. Schedule regular time with friends and family

Make socialising your reward for getting your study done each week. Lock in regular catch ups with friends and family, and use these as an incentive for studying. Make a deal with yourself that you don’t get to catch up with friends if you fall behind.

6. Change up your study environment

Put on upbeat music, go to a cafe or library to study or move your study notes to a new part of the house. Changing your study environment is a simple, easy way to get an energy boost. If you hate studying in silence, check out our favourite Spotify playlists for studying.

Studying from home might not be the perfect fit for your extroverted personality, but take heart that it’s not forever. The sooner you finish your studies, the sooner you will be qualified to apply for awesome, sociable jobs out in the tourism industry.

Study From Home is enrolling now for 2019. Get in touch to learn how we can help you get your airline, travel and tourism career off to a flying start.

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Regional tourism highlights: October

Posted on 31/10/2018 by

Stunning Lake Wanaka made headlines this month as Lake Wanaka Tourism is up for an award.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

It’s been another busy month for tourism boards and businesses around the country. With stories like these coming off the back of winter (traditionally our off-peak season), imagine what summer might bring.

Campaign encourages visitors to explore more of New Zealand

Air New Zealand and Tourism New Zealand ran an online campaign in September offering a free domestic flight to North American visitors. The goal of the campaign was to encourage visitors to explore beyond Auckland.

NZ guest nights at record in August as tourism boom continues

Guest nights around the country continued to climb to record heights in August, a direct reflection of rising numbers of domestic and international travellers.

Southland tourism revs up to earn $1 billion by 2025

Venture Southland has big tourism goals for 2025, and will soon be starting public consultation to gather input for its tourism strategy.

Lake Wanaka Tourism shortlisted in marketing awards

It’s always nice when New Zealand tourism businesses get noticed across the ditch. This time, it’s Lake Wanaka Tourism who is up for an Australian award in the Mumbrella Marketing Awards.

Tourists provide good end to winter in Hawke’s Bay

Hawke’s Bay experienced a “particularly strong” end to the winter season, with guest nights up 11 per cent compared with August 2017.

That’s all for this month. We’ll be back at the end of November with more tourism updates.

Do you want a career in New Zealand’s thriving tourism industry? Get in touch today to learn more about our airline, travel and tourism qualifications.

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Student interview: Kristen from Christchurch

Posted on 17/10/2018 by

Kristen Reid is studying Level 4 while working at the YHA.

Welcome to a new feature on the Study From Home blog: student interviews.

This is your chance to learn more about what it’s like to Study From Home from people who are currently completing a qualification (or who have recently graduated).

First up, meet Kristen from Christchurch, a second-year student who is studying towards the New Zealand Certificate in Travel Level 4.

Below, she shares her story, tells us about her fantastic job with YHA, and shares some tips for future students.

SFH: What inspired you to Study From Home with ITC?

Kristen: I had been working in the industry for a year and decided I wanted to advance my career. I came from a totally different career background, but when that didn’t work out I moved on to tourism. A friend of mine was actually studying at the time and mentioned he was studying through ITC. I decided to give it a go.

Why did you choose to study travel and tourism?

I was fresh in the industry and didn’t have much knowledge as I came from a completely different industry. I wanted to know as much as I could. My mum was also a huge part of the reason why, I wanted to share my knowledge with her like she has done about the world for me!

What is your dream job?

This time last year I would of told you working for a travel agency selling international products – but now, as cliche as it sounds I have to say it’s my current job. I work for the Youth Hostel Association New Zealand, selling products for inbound tourism. Most of the time it’s also for tourists who are in my age bracket, which makes understanding their needs easy as generally they are like-minded people. It’s amazing and I love every minute of it. Helping people who are coming to our beautiful country is the best part! It also helps that YHA is an amazing place to work.

What do you find most enjoyable about studying from home so far?

Learning at my own pace. I’ve definitely benefited from this. I struggled to keep up at school as I always found it hard in subjects that weren’t art related. So studying from home was the best option. Also being able to study when I was ready was awesome too. There are obviously time limits to when topics are due etc but it worked around my life not the other way around!

What do you find challenging about studying from home?

Self motivation. It’s hard to stay motivated sometimes especially when you work full time as well as study (like myself). It does take a lot of motivation to keep going, but it’s well and truly worth it when you get the results for working hard.

Do you have any tips for students who are thinking about studying from home?

Do it! You will not regret gaining more knowledge! Gaining industry knowledge will only help you grow as a employee and also as a person.

Inspired by Kristen’s story? Study From Home has qualifications starting on October 22 – get in touch to register your interest.

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Could studying before sleep make you smarter?

Posted on 10/10/2018 by

Research suggests that studying before sleep could help you remember more information.

Most people choose to study in the morning when they are fresh and well-rested.

But could studying before you go to bed make you smarter?

According to an article in Lifehacker, several studies suggest that studying before you go to sleep – be it for the night or for a nap – can help your brain retain more information.

The idea is that sleep helps your brain form new connections.

“If you want to cement new knowledge in your brain, recent sleep research demonstrates that a good night’s sleep following your studies has a significant impact on your ability to retain information,” the article reads.

There is only one way to find out if this technique works for you: give it a try!

Next time you’re struggling to remember something, write it out a few times on a piece of paper right before you go to sleep. Then see how much you remember when you wake up.

This study technique will likely come as good news for people who study after work or late at night – for example, when the kids are asleep.

Sometimes when you study from home, you have to fit in study whenever you can – and that’s not always first thing in the morning when you’re feeling rested.

At least now you know that your brain can still retain important information at the end of the day. 

Next time you fall into bed exhausted after a study session, just think: your brain will be doing lots of hard work forming new connections when you sleep.

Even sleep makes us smarter. Pretty cool, right?

Just don’t forget that quality of sleep is important, so try to follow these simple tips for getting a good night’s rest:


For more tips on getting a good night’s sleep, read our blog 5 Tips For A Good Night’s Sleep.

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Regional tourism highlights: September

Posted on 26/09/2018 by

The South Island is the focus of a new Tourism New Zealand campaign this month, promoting the south as a popular tourism destination for Australians in autumn.

At the end of each month, we bring you regional tourism highlights so you can stay up-to-date with airline, travel, and tourism news from around New Zealand.

This month, the news has centred around growth, growth, and more growth. Or should we say boom?! As the tourism industry grows, so do the job opportunities, infrastructure demands, and funding requirements.

Here are the top regional tourism stories from September.

It’s never been a better time to enter a tourism career in New Zealand

While this isn’t strictly regional news, it’s important news for those living outside NZ’s major cities. The tourism industry is thriving around the country and it’s never been a better time to pursue a tourism career.

Tourism funding will benefit regions

In case you missed last week’s article, the government announced a further $19.6 million for tourism infrastructure around the country, such as car parks and public toilets.

Campaign promotes the South in autumn

The South Island is the focus of a new Tourism New Zealand marketing campaign encouraging Australians to visit the South in autumn.

Hawke’s Bay Tourism scoops national award

The regional tourism organisation received the MBIE Industry Alignment Award at the 2018 New Zealand Tourism Awards in Christchurch.

Air New Zealand calls for new Central Otago Airport

Could a new airport be on the cards in Central Otago? Air New Zealand believes an additional airport in the region is needed to accommodate growing visitor numbers.

That’s all for this month. We’ll be back at the end of October with more regional tourism updates.

Do you want a career in New Zealand’s thriving tourism industry? Get in touch today to learn more about our airline, travel and tourism qualifications.

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NZ regions to benefit from tourism funding boost

Posted on 19/09/2018 by

The government has announced further funding for tourism infrastructure around New Zealand.

Local councils are welcoming the government’s decision to invest a further $19.6 million in tourism infrastructure around New Zealand.

The Tourism Infrastructure Fund goes towards essential tourism infrastructure such as toilets and carparks.

Tourism Industry Aotearoa chief executive Chris Roberts says improved infrastructure in the regions will encourage tourists to stay longer.

“Tourism in New Zealand is continuing to grow and our visitors are venturing further off the beaten track. If the regions have the infrastructure they need to support tourism, visitors will be encouraged to stay longer and spend more with local businesses, so everybody benefits,” Mr Roberts said.

If local councils or tourism groups have specific requests for funding, they can make an application direct to the fund.

“TIA strongly encourages councils and community groups to put in applications to the next funding round,” says Mr Roberts.

“Take advantage of the opportunity to secure investment for good projects that will support the growth of tourism in your communities.”

Anything that enhances the visitor experience in New Zealand’s regions is good news for those who are keen to join the tourism industry in their local community.

As regional tourism continues to go from strength to strength, more job opportunities are created in small towns around New Zealand.

Tourism is not just a career for those living in the big cities: it’s a viable option for people all throughout the country.

And with ITC Study From Home, you can study anywhere in New Zealand and gain a recognised airline, travel or tourism qualification.

We have courses starting in October 2018. Get in touch today to learn how we can get your tourism career off to a flying start.

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How one Study From Home graduate started her own travel business

Posted on 05/09/2018 by

Shelley Williams started her own travel agency after completing a Level 4 travel qualification with ITC Study From Home.

Meet Shelley Williams: a recent Study From Home graduate and a new business owner.

Shelley is the company director of Clevedon Travel, a boutique travel agency. She founded Clevedon Travel after she completed the New Zealand Certificate in Travel Level 4 with ITC Study From Home.

Now Shelley is her own boss. Perks of her job include working from home (or by the school pool!), spending more time with her two daughters (aged 7 and 9), and even getting to travel on famil trips (this year she went to Laos). Inspiring, right?

We caught up with Shelley to find out how she started her own tourism business. Below she shares her story, including some tips for anyone keen to work in travel.

Tell us a little bit about yourself.
I’m 42 and live on a farm with my husband, my 7 and 9 year old girls, and lots of animals.

What inspired you to study from home with ITC?
When both of my girls started school, I thought it was good timing to go back to work. I realised I wanted a career that allowed me to spend time with my family. I really loved travel, but I needed a formal qualification to get into the industry. ITC offered a great Study From Home option that I could complete while the girls were at school.

What did you enjoy most about the NZ Certificate in Travel Level 4?
I liked the industry knowledge I learned. I especially enjoyed the assignments that gave my brain a workout.

Can you tell us a little bit about your career history? How did you get to where you are today?
My career history is very long! I started working at The Warehouse when I was 16, and after many years there I moved on to office-based customer service and sales jobs. By the time I went on maternity leave nine years ago, I was a PA and had been doing that for several years. While my PA role involved a lot of booking travel for my bosses, I was never in the travel industry.

Tell us about Clevedon Travel. What does your job involve?
My current job is as company director of my own travel agency, Clevedon Travel Limited. I work from home or wherever I can take my laptop (in summer this was often at the school pool). I find clients through local contacts, word of mouth, and online groups (e.g. Facebook).

Since January, when I started the company, I’ve done everything from designing my own website, to booking cruises, organising a 5* honeymoon for a Texan VIP, and I even went on my first famil trip to Laos.

What’s it like being your own boss?
It’s not for the faint-hearted. I’m lucky to have found a mentor in the industry that provides me with lots of support for free. In return, they take a percentage of the over-rides (a bonus commision negotiated with airlines on an annual basis). I’ve had plenty of times when I’ve felt stuck, but I’ve never been without help if I’ve asked for it.

Why travel and tourism?
I love being in the travel industry! The perks are amazing. I get to go to lots of events for free. For instance, last week I was at a Soulful Vietnam Showcase on Monday night (where I won 5* accommodation, a 3-course meal, and show tickets for Saigon! I’m going to give the tickets to the next client who books with me).

Last week I also attended a Buenos Aires event at the Air New Zealand Customer Experience Centre (where they had the most amazing food, wine, and live tango show), and a ship inspection of the Pacific Jewel on Wednesday (including the most fantastic 3-course lunch). There are usually free famil trips up for grabs although I haven’t been lucky yet!

All that said, industry events are not just about the food, drink, goodie bags, and prizes. They are about making contacts in the industry and learning about destinations, services, and other wholesale companies. I’ve met many experienced travel brokers through the events I’ve attended and they’ve been a great help to me.

What travel destinations are on your wish list?
I really want to take my family for a White Christmas in the next year or two. New York is magical at Christmas time, and I’d love to tag on a trip to Canada and Alaska to check out their extreme winter. I’d also love to sail on a Hurtigruten in Norway to check out the Northern Lights, and cruise everywhere on everything really!

Do you have any advice for students thinking about studying tourism with ITC Study From Home?
Do it! And do it to the best of your ability. All the resources are there for you, you just have to take advantage of them and ask for help if you need it.

Any final tips or words of wisdom for future students?
Keep learning. I never stopped when I completed my tourism qualification. I kept learning about anything and everything. There is SO much to learn in travel, I doubt I’ll ever stop learning. There are free web courses for the most popular destinations, all of the cruise lines, and even most of the airlines offer agent sites with training courses and information. The more you learn, the more of an expert you’ll become, and the better you’ll be able to help your customers.

Are you inspired by Shelley’s story? Get in touch today to learn more about our airline, travel and tourism courses. 

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