Posts by Hayley Clark
The travel and tourism industry is incredibly fast moving and always evolving, especially in recent times. From new trends to new travel opportunities, there’s always something happening within the industry.
For those looking to work in travel and tourism, staying on top of the latest will help you keep informed about what’s going on around you. It might help you discover where you’d like your career to go next, or simply help you stay up to date for your current role.
Here are 10 fantastic resources you can bookmark to stay up to date with all things travel, tourism, and aviation.
Tourism New Zealand is one of the biggest and most well-known industry authorities in the country, and their news section is updated regularly with surveys, research announcements, updates, and more.
The Tourism Industry Association (TIA) is a large independent group that represents all sectors of the industry in New Zealand. Their news section is split into three categories: Spotlight, for updates about members; TIA Media, for updates from TIA; and Industry News, for updates about the industry at large.
As Aotearoa’s main airline, Air New Zealand offers an important insight into travel trends. Their regular Media Releases offer interesting updates about all things air travel, as well as industry news.
Stuff is one of New Zealand’s major online news sources, and their Travel Section offers a good mix of industry updates, as well as fun travel and tourism news, photos, and inspiration.
Another of the country’s top online news sources, the NZ Herald offers a dedicated Travel Section. This source offers a range of travel news and updates as well as travel inspiration and lighter stories.
Did you know that ITC offers our own tourism update webpage? We regularly update this page with recent news covering the tourism, travel, and aviation industries here in New Zealand.
For international insights, the World Tourism Organisation offers a News section that’s updated almost every day with news, surveys, research, and stories from all over the world. This is a fantastic resource to get an overview of the industry at large, which isn’t always the same as New Zealand’s travel news.
Skift is one of the largest and most trustworthy websites dedicated to travel and tourism news in the world. It is updated multiple times per day with research, studies, and news from around the world.
Phocuswire is a dedicated travel and tourism news website, with the interesting angle of largely focussing on technology’s role in the sector. This can help you stay up to date with the latest technology changes and how they will impact the industry in the coming years.
Travel Memo is a New Zealand-based weekly digital publication that’s targeted at travel agents. It offers updates, commentary, and tips for those working in the industry, making for an insightful read whether you’re already working in travel and tourism or on your way there.
Spending a little time keeping yourself up to date on what’s happening in the industry will set you apart from other potential hires. Even better, a qualification in tourism and travel will give you a foot in the door at countless businesses around New Zealand and the world.
Take a look at our course options to see what you can learn with us by studying from home.
Study From Home – email@example.com 0800 TOURISM (0800 868747) or https://www.studyfromhome.co.nz/contact-us/Posted in News | Tagged online learning, Tourism news, Travel news | Leave a reply
It might be April 1 tomorrow, but we’re not kidding around – we’re still accepting enrolments for our two-year Business in Tourism Diploma.
You can start courses with Study From Home whenever you’re ready, so you can enrol now and earn yourself a fantastic qualification that will be recognised by tourism and travel operators here in New Zealand and around the world.
Here’s a little more about what diploma involves and how you can enrol to kick-start your career in tourism.
What do you learn during the Business in Tourism Diploma?
Our two-year Business in Tourism Diploma brings together five of our top qualifications and certificates, which means you earn a range of skills that will serve you throughout your career.
These courses are:
- New Zealand Certificate in Tourism Level 3 – with a strand in Tourism and Travel
- New Zealand Certificate in Travel Level 4
- New Zealand Diploma in Tourism Level 5
- ITC Amadeus Reservations Certificate
- ITC Cabin Crew Online Certificate
Generally speaking, your first year of study will cover the practical skills you will need to enter the industry. This includes role playing for customer service, travel documentation requirements, and much more.
In the second year, the focus is more on theory. This is the time to learn about areas such as marketing, human resources, and management, as well as the important topic of sustainability in tourism.
By the time you graduate, you’ll have all the practical skills and theoretical knowledge you need to enter the workforce either here in New Zealand or overseas. Tourism operators will always need skilled and qualified staff, so you’ll have a leg up over those who have never studied for the role.
Sign me up! How do I enrol for the Business in Tourism Diploma?
You can enrol for the Business in Tourism Diploma today!
To apply, simply visit our enrolment page and fill out the Enrolment Form. You can either completely sign up online, or find out more by booking an info session where you’ll have the chance to ask any questions you might have and even visit campus for a look around.
You can also get in touch at any time for a chat about the Business in Tourism Diploma or any of our other study options. We look forward to hearing from you!
Study From Home – firstname.lastname@example.org 0800 TOURISM (0800 868747) or https://www.studyfromhome.co.nz/contact-us/Posted in News | Tagged Business in Tourism Diploma, Distance Learning, Enrolling, study from home | Leave a reply
Study From Home offers students the chance to earn internationally recognised qualifications in the travel, tourism, and aviation industries, all while studying online.
For those who are considering enrolling this year, you can now see what Study From Home is all about by doing a quick trial run, completely free!
This will allow you to try Study From Home to see if the learning style will suit your needs, and to show you how you can gain your qualifications through distance learning.
Here’s a little more about the new portal, how to use it, and why you should give it a try!
Getting started with the Study From Home free trial
- Click the ‘Start FREE Trial’ button below
- Let us know your first and last name
- We will create a log-in for you within 24 hours
- You start your FREE trial
- Your log-in details will be valid for 7 days
All you need to do is let us know your first and last name, plus your email address, so we can create a short-term log-in details for you. We’ll get back to you within 24 hours with those details so you can get started.
Your log-in details will be valid for 7 days, so you’ll have a week to jump online and check it out.
We recommend using a computer or laptop for the trial, as Study From Home students will use one or the other for their actual courses. Assessments include typing, which is much easier when you have a keyboard! That said, you can easily view the course via mobile if you’re just looking to take a peek.
The whole thing won’t take more than an hour or so, and you can always log back in (within the seven days) to take another look, or even show family and friends.
How does it work?
Once you have your log-in details, you can head to the portal and access ‘Your first step course’. You’ll see this on the Dashboard under the Course Overview section.
Click on the course, and take a look around.
You can start at the top with the section titled ‘Dream Holiday Destination’. This is a chance to see how we communicate with the group during the course. You can create your own discussion topic or respond to other topics. We use this to discuss ideas, ask questions, and more.
You might also check out the section titled ‘The Tourism Industry Needs You!’. This is a quick video followed by a quiz, which will give you an idea of how we run short quizzes for Study From Home learners.
Make your way through each of the sections to see just how it all works at Study From Home. In the final section (Your Next Step…), you can get in touch or book a phone chat to talk more about what we offer – or even get started with your enrolment!
Why should you give the Study From Home free trial a go?
If you have any interest in working in travel or tourism, you have every reason to do the free trial!
“On day one of us putting this trial on our website, students have already said they are interested in giving the free trial a go as they are keen to potentially get back into study and get some new qualifications. We think this free trial is the perfect way for our potential students to do just that,” says Marketing Manager Mel.
Whether you have never studied before or are looking to upskill with a level 4 certificate or a level 5 diploma, Study From Home could be the right option for you. You can complete our courses part-time while you maintain a full-time job, or you can study full time and earn your qualifications as quickly as possible.
Not to mention, the trial is free to do, quick, and easy! More than anything, it shows how studying online with Study From Home is so much more than just reading endless textbooks or writing essays. Our courses are engaging and interactive, with a variety of activities and resources, as well as friendly, helpful tutors who can guide you through your qualifications.
Ready to get started? Drop us a line with your full name and email address and we’ll get back to you with log-in details ASAP!
Study From Home – email@example.com 0800 TOURISM (0800 868747) or https://www.studyfromhome.co.nz/contact-us/Posted in News | Tagged Distance Learning, Online study, study from home, Tourism training | Leave a reply
Continuing with your studies after high school is a wonderful way to earn an education at a higher level, and to gain knowledge and skills specialised for your future dream career.
Unfortunately, not all universities and colleges make that as straight-forward as it could be. Many demand in-person attendance from Monday to Friday, with few options for flexibility, even if you desperately need it.
ITC understands that for some, tertiary study isn’t as simple as just showing up to class every day. We know that life can throw things at you that make a ‘normal’ study schedule practically impossible, no matter how badly you want to earn your qualifications.
That’s why we’ve made sure our courses are as flexible as possible. That they work with you rather than against you, so you can graduate with a valuable qualification, no matter how many challenges you face along the way.
Part-time or full-time study
If you’re ready to commit to full-time study and earn your qualifications as quickly as possible, you can certainly do so at ITC. This is a great way to throw yourself into tertiary study and work your way through your certifications.
However, if you have other commitments, such as a part-time job or a family to look after, we know that full-time study might be too much to add to your already-full plate. In this case, you can study with ITC part-time, which allows you to earn your qualifications without sacrificing time with your family or your work schedule.
Choose your campus
ITC currently offers three campus locations, so if you wish to study with us, you can pick the one that is best suited to you.
You’ll find us at:
Standard colleges and universities often only have one campus, which requires many students to relocate in order to complete their qualifications. With us, you may be able to find one much closer to home.
Campus study and online options
If you don’t live near one of our campuses, or you prefer not to commute at all in order to earn your qualification, you can always opt to study online.
Study From Home is ITC’s online option, which lets you earn the exact same level 3, 4, and 5 qualifications, but all from the comfort of your own home. All you need is your own laptop and a reliable internet connection, and you can sign up.
One of the best parts about studying online is that there are no set term dates. This means you can begin your studies at any point in the year, and even work through them even faster than the usual course if that better suits your schedule. This gives you the ultimate flexibility of being able to learn from home, while still gaining the same great qualifications as in-person students.
In late 2019 and early 2020, one ITC student discovered just how beneficial this online learning option can be. Jessica Collingwood began study with ITC in person, but she soon began having serious health issues, and had to spend large amounts of time in hospital. Not wanting to give up her studies, ITC helped her switched to our online learning portal, so she was able to finish her certificate despite her massive challenges. You can read more about her story here.
Four-day study week
Companies and organisations around the world have started experimenting with four-day work weeks, as more and more people believe that we can be just as productive – but far happier and less stressed – than sticking to the same old five-day work week.
In 2021, ITC has moved to a four-day study week, which means that students attend courses from Monday to Thursday, enjoying their Fridays to themselves to relax, spend time with family and friends, study, or even work.
We believe this flexibility gives students much greater control over their own time, and still allows them to graduate with a fantastic qualification at the end of each course.
Here are just some of the ways ITC has made study possible thanks to our flexible options:
- During Alert Level 4, tutors offered to drop off resources to certain students who were unable to collect due to personal circumstances.
- Relocation from one campus to another when a student has moved cities
- A student with a 7 month old baby and couldn’t always be on campus, but is a visual learner and doesn’t want to just study from home. We’ve offered “Blended” learning. She will be signed up as a campus student, but will be allowed to SFH to get the best of both worlds.
- One student did not have a device during Alert Level 4, and only a small phone to complete an assessment. So we read the questions over the phone and she wrote her answers on paper where she took photos of it all and sent them in for marking.
- ITC Tutors teach using various ways to cater to different students’ needs. For example, by combining visuals (by writing pictures, and using the boards), auditory (letting students read the text), write and read by asking them to write what they have learned for each session, and kinaesthetic (letting them make a plot for the drama and act which is related to the topic).
- A student was working full time during Alert Level 4 and was unable to attend class sessions. So we arranged time with her 1:1 after work around 7pm to update her.
- 1:1 tutorial time with tutors whether that is on campus, online or via phone. Tutors will be there for students if they are not busy taking a class.
- A couple of students began with Study From Home, but found they would prefer to study in person, so switched to on-campus with ITC!
- One student was so keen to start work in the industry that they sped up their studies by studying level 3 in the morning on campus and level 4 in the afternoons at home.
- One student switched from on-campus study to Study From Home in order to care for a sick family member.
- A student was looking to drop out because she’s not computer savvy and was frustrated as she wasn’t keeping up in class. After sitting down and discussing the issue, we agreed to print out her workbooks to better suit her learning style. She has since taken a 180 degree turn in class and is doing very well.
If you’re at all concerned about committing to study this year in case life throws you a curve ball, remember that flexible study options can mean you won’t have to give up your education. Get in touch with us to chat about your options and find out more.
Posted in News, Student Success | Tagged Distance Learning, Flexible study, ITC, study online, Travel and tourism training | Leave a reply
We often catch up with past students and graduates. We love hearing about how they’re going in the industry, and seeing their updates as they move into dream jobs meeting people, travelling, and learning.
But not all stories are about study then work.
Recently, we spoke to recent student Jessica Collingwood, and learned about how our famed flexible learning options weren’t just convenient, but made it possible for Jessica to graduate.
Her story shows how much ITC is here to help. We don’t set restrictions like so many education providers, but rather offer flexible alternatives for study, from our multiple campuses and online learning options, to part-time and full-time courses and four-day study week.
Our students are so much more than just a filled seat in a classroom or another name on an enrolment list, and we care about what happens both during and after the learning takes place.
Jessica Collingwood’s experience with ITC and Study From Home
“I studied at ITC doing the Level 4 Tourism certificate at the end of 2019 and beginning of 2020.
Unfortunately, as I started at ITC my health turned for the worse, I was so committed to getting my certificate that I pushed myself to go to class even when I was clearly too unwell to be there. It then just got to the point where it was becoming impossible and I started missing so many classes. I was in and out of hospital a lot.
ITC were amazing and very accommodating. They suggested I change to ITC online (Study From Home). This was the best decision for me at the time. I did not want to give up.
I managed to continue studying while being unwell and I managed to finish and get my certificate. Then the pandemic hit and of course I had all those worries about getting my dream job as travel agent.
I decided it was a good time to get myself well again, spend quality time with family and explore our beautiful country.
I am now starting the process of looking for work again but I am focusing on getting some more experience behind me in jobs that will help me in the near future when the tourism industry picks up and travel agency jobs become available.
I will use this time to build on my strengths and learn new things. I know that when Covid sorts itself out and those borders open, the tourism industry will be booming and there will be so many jobs available. Over the last year New Zealand has become more recognised throughout the world during the pandemic and people are so eager to come and see our beautiful country.
If you enjoy tourism and want a career in the industry, then go for it!
To anyone wishing to take the leap into tourism; I would say use this time to study and get experience in jobs that will help you in some way or another for your future career. Let’s be ready for our tourism industry to busier than ever.”
Do you feel like distance learning could be for you? Get in touch with Study From Home to find out more about our flexible learning options and the qualifications you can earn by studying online.
Posted in Inspiration and motivation, News, Student Success | Tagged Distance Learning, Flexible study, ITC, study from home | Leave a reply
Study From Home is a fantastic learning option for students looking to take online courses to earn a qualification in travel, tourism, and aviation. These courses are interesting, informative, and fun, but one of the best things about them is the tutors.
Our team of Study From Home tutors make all the difference, helping our students work through their online courses and get set up for an exciting career in the industry.
That’s why we’re so excited to introduce the newest member of the Study From Home team, Toni Young. Toni is experienced and talented, and we couldn’t be happier that she will be helping Study From Home learners.
Learn more about Toni and her role with Study From Home with our latest interview:
Can you give us a quick background of your career so far?
I started in the Travel and Tourism industry in the 1990s after completing my Travel and Tourism qualifications. I have been lucky enough to have worked in New Zealand, the UK and Australia in roles within Airlines, Travel Agents and Event Management.
Working within the Travel and Tourism industry has enabled me to travel to lots of different countries and have some amazing experiences while doing my dream job. Upon my return back to New Zealand I did my teaching qualifications and now love passing on my experience and teaching skills to students and helping and watching them enter the exciting world of Travel and Tourism.
What will your role be with SFH?
I’m excited about my role with SFH, I will be here to assist, encourage and facilitate learners from Study From Home studying towards their Level 3, 4 and 5 qualifications.
What do you hope to offer the SFH students?
I am looking forward to sharing all my knowledge with them and making their Study From Home journey as informative and fun as I can. You might be studying for the first time or haven’t studied for a long time – the Study From Home team are here to assist as you take the first step towards a career in Travel and Tourism.
Do you have any advice for SFH students this year?
2021 is a great year for studying towards your travel and tourism qualifications. The industry is going to need qualified and motivated students moving forward and they will be skilled up and ready to go. I believe also New Zealand is the most amazing destination in the world and everyone will want to visit us as soon as they are able to!
Where is your favourite holiday destination?
My favourite holiday destination is Fiji and love enjoying the fabulous beaches and islands and of course their wonderful culture. Domestically I love the Tasman area, it is just paradise!
Would you like to earn travel and tourism qualifications this year from the comfort of your own home? Get in touch with the team at Study From Home to find out more!
Posted in News | Tagged Distance Learning, Meet the team, online learning, Study From Home tutors, Tutors | Leave a reply
The Study From Home enrolment process has always been easy, but it has just got even easier.
We know that finding the time and getting around to making that call to enrol isn’t as easy or convenient as it could be, which is why we have just made it even easier.
Here’s a little more about the new process.
The new Study From Home enrolment process
The enrolment process at Study From Home is largely the same, with one key difference.
Usually, an interested student would get in touch to book an info session, fill out an entry profile, attend the info session, then fill out the paperwork.
Now, students can simply complete their enrolment online. Once you have filled out the enrolment form, our staff will be in touch to finish the process with you.
This means you don’t have to call or come in for an info session if that’s too difficult or time consuming – or if you already know you want to enrol and just want to get started!
Can I still come in for an info session?
An info session on site at your nearest campus is a big part of the enrolment process, so we still highly recommend that you come in and check us out!
An info session is your chance to take a look around, meet our wonderful Study From Home staff, and ask plenty of questions as we give you all the information you need to make your decision about where to enrol.
If you’re unable to make the trip but still want all the information you’d get from an info session, don’t hesitate to drop us a line or give us a call.
We were fortunate enough to meet Shania Wheatley when she studied with us at ITC on our City Road campus. She studied with us in 2016, and very quickly landed a sought-after spot in Disney’s Cultural Exchange Program following her qualification.
Now, Shania is back in New Zealand, both studying our level 5 course through the Upskill4FREE initiative with Study From Home and working in the industry. We thought it was the perfect time to catch up again!
What have you been up to since we last spoke?
I’ve done a lot since we last spoke. I went off and completed a Disney internship working as a slide operator at Disney’s Blizzard Beach, and then transferred to merchandise at the emporium in Magic Kingdom.
Once I returned to New Zealand I started working for Air New Zealand for a while before transitioning into a more admin role with Haka Tours which was a fixed term contract.
How did covid-19 impact your career?
In February of 2020 I had signed a contract and was supposed to start my dream job becoming a travel agent. However at this stage Covid had spread from China and had hit all over Europe, so a week before I was supposed to start I lost the job due to the impact of the spread internationally.
It was a very confusing time as no one in New Zealand really understood the virus and no one realised the impact it would have on our country, let alone the world, as it hadn’t even transitioned onto New Zealand soil yet. So at the very beginning I thought I was quite alone.
ITC was great though, when it happened, and I got the email that I had lost this role I called Sarndra straight away and she had a list of roles available which she talked through with me and was ready to put my name forward for. Little did I know, 1 month later our first case arrived in New Zealand.
What is your current job position and how are you finding it?
I have recently moved to Christchurch and I have gained a guest services role with the Chateau On The Park, a Double Tree by Hilton Hotel which is currently a isolation facility. It sounds daunting, but honestly I feel more safe checking in a guest there than I do walking around in the community due to the health and safety and PPE protection protocols they have in place at the hotel.
How did you hear about the Upskill4FREE program and what made you decide to try it?
I actually reached out to the chief executive of ITC Claire Huxley as she posted on Linkedin how ITC has been impacted by Covid, and I just sent her a private message about the praises I had for both Toni and Sarndra and she mentioned it to me and it just went from there.
What are your ultimate career goals?
To this day I have worked for airlines, cruise-lines, entertainment, and at the moment breaking into hospitality so to answer that now I don’t actually know. The tourism industry has so many areas that you can work in.
You really aren’t limited to a certain sector when in the industry. I would love to go back to being a travel agent as I didn’t really even get to start that but right now opportunities are popping up left right and centre. I’m happy where I am now but in a few years you just never really know what doors can open up as with my current role I could go worldwide.
What do you think is next for New Zealand’s tourism industry?
The tourism industry in my opinion struggled the most, but we are also recovering the strongest. The way tourism companies have established new ways to do things and the new roles that have been created show Covid isn’t going to hold us back. Even with the borders closed there are still so many opportunities being created daily by operators.
If I was a student at the moment worried about the future of tourism I’d just want them to remember that a few years ago we were affected by the swine flu and look how we recovered from that. Tourism may be affected with huge global pandemics like this but you won’t see any other industry bounce back like we do.
Use this opportunity while the borders are closed to network! As soon as the borders open up it’s going to be as busy as ever and they will look for the most qualified, but while it’s calm and borders are closed operators are more than happy to train up from the beginning, so use this time to attend events and network with those in the industry.
Personally while I was at ITC I was attending International Travel Summit conferences with industry leaders from around the world, which have been held in Auckland, and also TIA – Tourism Industry Aotearoa – conferences in Rotorua. These allowed me to network and I actually received business cards from senior leaders from different tourism operators telling me to reach out once I had finished my Disney internship, but I didn’t end up needing them as having Disney on the resume opened a lot of doors for me.
If you’re interested in studying from home while working like Shania, get in touch with the team to see how our courses can work for you.
As we get back into the rhythm of education and study, it’s time to get back into good study habits as well.
Sometimes, it can feel like there simply isn’t enough time in the day, but the trick is really to make time. Set it aside and stick to it so you can stay on top of your studies and graduate this year ready to kick-start a career in travel, tourism, or aviation (or any industry!).
Here are our top tips for making time for study this year.
Spend a week counting your media time
Media, from television series and movies to podcasts, social media, and YouTube, are all fun ways to pass the time. There’s nothing wrong with enjoying watching your favourite shows or re-watching Harry Potter movies for the 100th time, but it might surprise you just how much time all of that really takes.
For one week, make note of how much time you spend watching shows, scrolling Instagram, or watching TikToks. At the end of the week, use the result to set a new goal.
For example, if you spent 30 hours consuming media this week, aim to cut that down to 15 hours next week. 15 hours is still plenty of time to relax and enjoy your favourite shows, but you will have saved 15 hours that you can spend studying instead!
Don’t try to do it all at once
You might look at your usual schedule and think that the only time you can study is on Sunday evenings.
Sunday is a great time to study, but you can’t expect to complete a full week of study within one sitting. There’s too much information to cover all in one go, and it’s more likely that you’ll feel overwhelmed and burnt out than up to date with your study.
Instead, break up your study into lots of time throughout the week. An hour or two here and there, a longer session on Sundays, and perhaps a regular time slot every weekday evening – breaking it up is a much more realistic approach and will help to ensure you don’t feel too overloaded.
Treat it like a job
When you have a job, you make sacrifices for it. You get a good night’s rest before a morning shift, you set an alarm and get up early for it, you turn down the offer of grabbing a coffee with a friend when you’re due to work (but reschedule the coffee for when you are free!).
If you think of your studies as a job, you’ll have an easier time making study a priority, rather than a last choice for how to spend your time. Once you have set your study hours, turn up on time just as you would with a job, and you’ll quickly get on top of your education.
Give yourself breaks
It might sound counterintuitive, but giving yourself regular breaks as you study can help you to get the most out of your study time.
After one hour of study, reward yourself with a quick walk, reading a chapter of your book, a YouTube video, or 15 minutes chatting with a friend. These breaks will give your brain a rest and ensure you’re refreshed and ready to go when you get back to your studies, so you can spend that time as productively as possible and get through your work faster.
If you find that you can never get much done without some kind of reward at the end – so be it.
A reward could be anything from a delicious snack to time spent gaming or even a nap. When you know there’s a reward waiting for you at the end of your study session (even if it’s a small one), that might help to give you the incentive you need to sit down and get the work done.
Feeling inspired and ready to study for the career of your dreams? Study From Home allows you to work towards an industry-recognised qualification from anywhere in New Zealand in your own time, and you can get started whenever it suits you.
Get in touch to find out more.
Posted in Inspiration and motivation, News, Study From Home Tips | Tagged Distance Learning, Finding time for study, study from home, study tips | Leave a reply
As we begin the new year, there are countless would-be students around the country wondering where they should enroll. Which provider will offer the best education? The best stepping stone into the industry of their dreams?
It can be a challenging decision, and one that only you can make. To help point you in the right direction, we’ve put together our list of the most important questions to ask your potential providers. Their answers should help you to make your decision!
Here are our 9 top questions, and the answers you’ll get from Study From Home!
What relationship does the provider have with their industry?
Study From Home works closely with employers from the airline, aviation, travel and tourism industries. We meet with our Industry Advisory Board 3-4 times a year to ensure our courses are well-aligned with industry requirements.
Our industry connections ensure that our graduates have the most up-to-date range of practical skills, knowledge, and technical abilities needed for their new career.
What happens at the end of your studies?
Towards the end of their studies, our students have access to extensive careers training which will prepare them for interviews and employment. They will have meetings with their online tutors to discuss making those plans a reality.
What job placement opportunities and careers preparation do they offer?
We have two dedicated employment consultants who focus on helping students to find placements in the industry. Both Sarndra and Nicky help Study From Home students and graduates gain employment in the airline, travel and tourism workforce. This is true whether you’ve just graduated, or are looking for a new job years after graduation.
They do this by:
- Assisting with the final check of students’ CVs
- Assisting with interview preparation
- Helping students find part-time employment during study
- Informing students about work experience and volunteer opportunities
- Instilling and inspiring good work ethic values
- Providing support, encouragement, and HR advice
What is the experience or background of the tutors who teach students?
The tutorial team is hand-picked for their extensive travel industry experience within New Zealand and overseas. They offer a real depth of skill and expertise and their strong industry knowledge makes them a valuable resource for students.
In fact, our tutors need to have at least 3 years previous experience in a travel and tourism role prior to being employed. This means you know what we deliver is from our own experience and not just from a text book.
Are the courses recognised overseas and in NZ?
Study From Home is registered and accredited with the New Zealand Qualifications Authority (NZQA) as a Category 1 provider, the International Air Transport Association (IATA/UFTAA), Amadeus and Ready To Check In. All our courses are approved for student loans and allowances with the Ministry of Education and recognised and approved for student visas with the New Zealand Immigration Service.
We are also proud to be a selected member of Quality Education (winners of 4 ST Star Awards for ‘School Association’). Based in the UK, Quality Education is a brand that brings together a selection of the very best independent English language schools and colleges from around the world. Quality Education schools/colleges are regularly evaluated and monitored to ensure the highest quality is maintained.
What are some of the success stories of your previous students?
We love to stay in touch with past graduates, and we often hear about some of their success stories.
In fact, we tend to share these stories on our blog, so you can check out what some of our graduates are up to now!
What exposure to the industry does the provider give you during your studies?
Study From Home holds regular Industry Expos and presents videos of our guest speakers from a variety of industry businesses. These employers are invited to speak to the students and give them an insight to possible career paths, and these events are an excellent networking opportunity for our students and often lead to work experience placements.
We have also teamed up with IEP Working Holidays to help facilitate international exchanges for students to gain experience in the hospitality industry. Participants on the Work USA 12 month program will work at The Broadmoor five-star AAA Five-Diamond resort in Colorado Springs.
What makes you different?
When you are a part of the Study From Home family at ITC, you’ll notice something special about us. Here you’ll not only find a comfortable learning environment, but something more. You’ll find a spirit of warmth and friendliness, a positive attitude that is shared by everyone and a sense of achievement and professionalism between staff and students. Even though our students are online, they are able to reach out to our expert tutors for support and assistance whenever needed.
We have tutors from the industry, an outstanding relationship with employers in our industry, and employment consultants that work full-time to assist students with gaining work experience through part-time work whilst studying, and employment once graduated.
Our industry connections ensure that graduates have the most up-to-date range of practical skills, knowledge and technical abilities needed for their new career.
It’s more than a qualification to us. We want our students to reach their career goals and we support that journey from the moment they enquire about our courses. We regularly meet as a team to always strive to ensure we are doing the very best for our students and staff.
Have you achieved recognition or awards?
As multiple winners of the New Zealand Tourism Award, including the prestigious Distinction Award, ITC truly is a leader in its field. The college is consistently recognised for excellence in its field through awards, a true testament to the quality of the courses and the skill of the tutors.
“We enter awards to demonstrate to our students and industry partners that we are confident in our ability to achieve excellence and that we are prepared to be judged,” says Chief Executive, Claire Huxley.
“Going through the awards entry process is incredibly valuable. We put our business under the microscope and identify where we are excelling and where we can make improvements. And most importantly, entering awards allows us to prove that we are the best at what we do.”
If you have any further questions of your own, don’t hesitate to reach out today!
We’re welcoming in a bright new year at Study From Home, and what better way to do that than with an interview with a past graduate?
Aishwarya Rangarajan graduated with ITC back in 2008, and has since found a sparkling career in travel and tourism. We love hearing about our incredible graduates and keeping in touch as they make waves in the industry in in New Zealand and around the world.
Here’s a little more about Aish’s time studying travel and tourism, what she’s doing now, and her advice for current students.
What is your current role and how is it going?
I am currently working as a New Zealand Sales Executive for Qatar Airways. In a nutshell, it’s an account manager role which is extremely exciting as I deal with New Zealand travel agents from all brands and all walks of life, helping them promote and sell Qatar Airways as a number one choice of airline for all customers travelling to predominantly Europe and Africa. It’s a very rewarding role and I love it. Through work, I have travelled to many exciting destinations which I probably wouldn’t have otherwise such as Qatar, Hungary, Austria, Melbourne, Germany, Netherlands, Wales, Ireland just to name a few.. and in Business Class!
What made you decide to study travel and tourism?
I was always very interested in Tourism since high school and was openly looking for options where I can further that interest but didn’t want to get stuck being amongst 300 students. I came across ITC, thoroughly researched everything they offered and felt they stood out from the rest, so I decided to give it a go and attend. ITC provided the support the students needed to excel and I really feel they genuinely care.
How did our courses prepare you for your career?
ITC was a great stepping stone into Travel and Tourism that gave an outlook on what to expect in many aspects of the tourism industry in New Zealand and abroad. It provided me with basic skills which high school didn’t teach at the time which was customer service, team work, presentation skills and boosts confidence level as you learn to work with people from all cultures.
Do you have any advice for current students?
Find a job as soon as possible (within the industry if you can) while you study – even if it is temporary, voluntary or an internship!!! I cannot emphasise on this enough. No job is big or small as all of them with entail some skills you will use once you graduate and will stand you out from the rest when employers begin to look for ideal candidates to join them. Often students will expect to come out of a college or a university and wonder why it’s taking them so long to find a job in the industry.
When I started studying, I found a job as a customer service agent for InterCity Coachlines (now called the Entrada Group) selling domestic tours, and transfer tickets. The employer explained to me that she hired me because not only was I studying but I was already working at Hells Pizza and McDonalds prior to that which showed that I had transferrable skills such as Customer Service, Multi-tasking ability, Cash Handling and will soon have the tourism knowledge through the course I was studying. It stood me out from someone who was applying with no work experience at all. So please, find a job (trust me on this).
How do you think the industry will recover in the coming months/years?
NZ is working on some travel bubbles in the next couple of months. Everyone is making an effort to make the travel bubble open soon as possible. Airlines have started flying back to New Zealand and domestic tourism is now stronger than it’s ever been with more Kiwis exploring their own backyards than ever before. Although a long recovery journey – there is definitely a glimmer of hope and light at the end of the tunnel.
What are your future career plans/goals?
My career plan is to continue working and growing in this industry – and when opportunity arises, I would like to eventually become a mentor / tutor at a travel college so I can share my experience, knowledge in order to help more students prepare, grow and have an exciting career as I have in the travel industry.
If you can see yourself following in Aishwarya’s footsteps and entering the world of travel and tourism, consider enrolling with SFH. Get in touch with us today to find out more.
Study From Home is a wonderful option for distance learning in New Zealand. We offer courses on travel, tourism, and aviation that provide the skills, knowledge, and qualifications you’ll need to work in the industry both here in New Zealand and around the world.
Our course options cover levels 3, 4, and 5, and all of them can be completed online, allowing students to sign up no matter where they are located in the country.
Naturally, if you’re considering signing up with Study From Home, you might have questions about the courses, the commitment, the work, and everything in between. That’s why we’ve collated a list of our most frequently asked questions and have answered them for you here.
Can I enrol with Study From Home if I have a full-time job?
Yes! You can choose to study part-time or full-time with Study From Home, so if you already have a full-time job, you can study with us part-time as well. You will be expected to commit to 15 hours per week of study, which you can do during the evenings and weekends whenever suits you.
Do I have to log on at a particular time?
No. SFH is completely flexible in the fact that you set your own timetable for when you want to study. It is a course that is completely tailored to the individual student around their study times.
Are all my assessments essays?
No. Study From Home incorporates many assessment styles to ensure students are tested in ways that actually relate to the jobs in the industry. There is a mixture of written assessments, roleplays both via phone and video, online quiz assessments, and group Zoom assessments.
Is there any tutor help?
Definitely. There is a team of dedicated tutors available online, via email and phone Monday to Friday. All have industry experience and can draw upon their own work and knowledge.
How many hours a week do I need to study?
Study hours are based on your type of enrolment. Study From Home offers both part time and full time study options, and hours will range from 15-25 hours a week.
What happens if I don’t have a computer?
You absolutely must have your own personal laptop or computer before you enrol. If you currently share one with the family, you will need to ensure you obtain a laptop or computer of your own. This is because you will need to use it regularly for your studies.
I am worried I will fail.
The tutor team is here to help. You won’t fail – you will be given an opportunity to gain further understanding with tutorial explanations and guidance.
I have fallen behind.
The tutors will work with you to catch you up and get you back on track.
Can I do more studies than required and set out each week?
Yes. Once you are enrolled, you will have full access to the course page so you can move through quicker than is set out in your individualised study plan if you prefer.
I can’t start yet as I am going on holiday for a week.
Awesome news you are going away! We can get you a little ahead of schedule before you go away so you don’t fall behind when you return.
I know I love travel and tourism but don’t know what job I want to do. Can I still do the course?
Definitely! Lots of people are not 100% certain of what they want to do in the industry but know that this is an industry that excites them. While on the course you will find yourself exposed to the many different jobs in the industry, which will help you decide along the way. You will also realise that your qualification means you won’t only have a qualification for one job, but for the whole industry. Your skills will be able to be transferred to other areas of the industry.
The industry is non-existent at the moment so I probably won’t get a job.
Not true. While our borders remain closed into New Zealand, New Zealand’s domestic tourism market has never been busier! ITC has two career consultants that work with you to help you gain employment in the industry. We are also very lucky to have such close relationships within the industry, so tourism providers often come to us directly looking for graduates from ITC to join their teams.
I never studied travel or tourism at school, does this mean I can’t study it now?
You most definitely can. It is not a pre-requisite to have studied it before.
On what dates do Study From Home courses start throughout the year?
Study From Home offers ‘rolling start dates’ for maximum student flexibility and convenience. This means that students can begin their course on any Monday throughout the year.
Where are you located?
Study From Home is online, but our sister company, the International Travel College of New Zealand (ITC) has locations in centres throughout the country, so you can visit a campus at any time if you wish to speak to a tutor in person. You’ll find our campus locations here.
How do I enrol?
Enrolment with Study From Home is a straight-forward process. Start by getting in touch with us to let us know you’re interested, then fill out the entry profile we send you. We’ll set up an information session where you can ask any questions and we’ll talk you through our course options and how it all works, then we’ll confirm your place. You can read more about the full Study From Home enrolment process here.
How much does Study From Home cost?
Different Study From Home courses have different fees. You can find the costs for each one by visiting our Course Overview page, then clicking the ‘Find out more’ button for each page. The costs are at the bottom right of the page under ‘course fees’.
How do I find my NSN number?
Study From Home is an affiliated Fees Free provider, which means that our courses are covered by the Fees Free initiative. To find out if you are eligible for the Fees Free initiative, you will need to enter your National Student Number (NSN) into the Fees Free website. If you are unsure about your NSN number, you can either ask your current school, or contact the New Zealand Qualifications Authority (NZQA) to track it down.
If you’re ready to enrol or have any further questions for us, use the details below to get in touch.
It’s the end of the year, which is an exciting time when we can look ahead and consider what’s in store for 2021. For many students leaving high school, and for many adult learners looking to get back into study or retrain, that might mean enrolling with Study From Home.
If you’ve taken a look at the wonderful training and opportunities Study From Home offers, now’s the time to begin the enrolment process.
Here’s how it all works!
Get in touch
To get started, simply get in touch. You can call us directly for free on 0800 868 747 or reach out on our contact page.
You’re welcome to ask questions at any point, but the main purpose of this initial stage is to set up an Information Session where we can run you through the course information, how Study From Home Works, and everything else you’ll need to know about studying with us.
We’ll arrange a time for a call that suits you, and I’ll send you an Entry Profile link.
Fill in the Entry Profile
An Entry Profile is a set of questions we ask of all of our prospective students. This lets us know a little more about you, such as your current skillsets, work history, and study history.
This is definitely not a test of any kind, and you can do it from home at your own pace. We do ask that you complete this profile prior to your Information Session, as it lets us tailor the session to your needs and interests, and saves time in the session itself.
Take your Information Session
An Information Session is your chance to ask all the questions you’re curious about, and chat to a Course Advisor who can talk you through all of the options available to Study From Home students.
You’re welcome to have a parent or two on the call with you if they have questions or would like to hear more about the course, and you can expect this session to last 30 to 60 minutes, depending on how many questions you have!
We’ll cover the length of the courses, how many units each one is worth, and what your day-to-day study schedule might be like that you would need to do from home. We’ll chat about the great opportunities that will be available to you with our qualifications, and about the support we offer our students long after they graduate.
For example, as a Study From Home student, you’ll do a minimum of 15 hours of study each week. You’ll also have dedicated tutors who will support you every step of the way, so you won’t feel alone in your work.
Assessments can take place over the phone and as role plays with tutors, so it won’t all be paper-based, either. However, you must have your own laptop or computer to enrol (rather than a shared family computer, for example).
If you would prefer to attend an Information Session in person and are able to visit one of our International Travel College campuses, you’d be more than welcome to do that instead.
And of course, this Information Session does not mean you are obliged to enrol. You can take your time and consider your options before taking the next step.
We confirm your place with Study From Home
Within 48 hours following your Information Session, we’ll let you know if you have a place with Study From Home.
Once your spot is confirmed, we’ll send you the official paperwork. This will include a confirmation letter, an invoice for the fees, and some quick paperwork for you to fill out.
Keep in mind, Study From Home is part of the Fees Free initiative, so many students can study with us for free. If you are not eligible, we can help you apply for a Study Link loan to cover the costs.
What happens if you don’t have enough level 2 credits?
The courses available with Study From Home cover levels 3, 4, and 5, which means that you must have passed level 2 in high school. If you haven’t reached that mark, there are still options available to you.
For example, we can refer you to Target, a New Zealand organisation that offers free courses that can help to bridge the gap and gain your NCEA levels so you can enrol with SFH.
If you are not far away from passing level 2, be sure to get in touch for a chat. For 2020 students in particular, we understand it has been a difficult year for everyone, and we’d love to work with you to help you study with us.
What happens after Study From Home?
The biggest reason anyone signs up with Study From Home is for the wonderful career opportunities it brings.
The skills you learn are highly transferable, and will be in high demand both here and overseas by the time you graduate. We have numerous close contacts in the local tourism industry, and our graduates have become highly regarded across New Zealand, which is why they are often snapped up soon after graduation.
Here’s just one of our wonderful reviews from recent Study From Home graduate, Bria Walsh, who is currently working as a full-time receptionist at a 4-star hotel/motel on the West Coast:
“Studying whilst being able to work Full Time is definitely challenging, although knowing the outcome I’ll receive becomes very motivating to either research towards or answer at least one question a day. Being able to Study From Home is very relaxing as you don’t need to study set times of the day, you are able to study in your free time.”
We also offer ongoing career support after you graduate, and we stay in touch with our students for years after you leave. If you have any further questions or are ready to enrol, don’t hesitate to get in touch!
Posted in News | Tagged Distance Learning, Enrolment, Online courses, study from home | Leave a reply
This is a message for anyone who is considering studying for a career in travel, tourism, or aviation in 2021.
We need you!
Or more specifically, the industry needs you!
Why the tourism industry is crying out for skilled staff
It has certainly been a tough year for everyone, the tourism industry perhaps most of all. However, we’re already seeing an increase in domestic tourism, and with so much positive news surrounding covid-19 vaccines, it seems highly likely that international tourism will soon be back on the cards as well.
Yet even more importantly, local tourism providers were already struggling to find enough skilled staff to fill positions even before the border was closed. Now, as migrant workers have largely returned to their home countries, and as no visa holders are allowed to enter New Zealand and take up roles, travel and tourism providers around the country are more desperate than ever.
In a recent press release from the Tourism Industry Association (TIA), it was revealed that 45% of industry employers have found it difficult to find suitable candidates.
We recently reached out to our friends in the tourism industry to be a part of our ‘We Need You’ campaign. They were more than willing to help us share the message with you all that in fact, we need you to help us fill the employment shortage in our growing industry.
What’s next for New Zealand tourism
In a normal year, domestic tourism accounts for approximately 60% of New Zealand’s total tourism revenue. As Kiwis turn to their own backyard for holidays this year and over the coming months, it is expected that the usual domestic spend will increase drastically.
Not to mention, there is still hope for a travel bubble to open between Australia and New Zealand. If – and perhaps when – that happens, that would mean opening the borders to our largest offshore market. Australia represents almost half of all our international market, and brought in over 1.5 million arrivals in 2019 – how many more will come if New Zealand is the only international destination available?
The new tourism environment will likely lean heavily on employing local workers that have been trained here in New Zealand, already have their industry qualifications, and are ready to get started.
Between the increasing demand for tourism and the notable lack of skilled workers to take up those roles, there has never been a better time to start studying for a career in the industry.
Studying tourism and travel with Study From Home
Study From Home (SFH) is a premium supplier of level 3, 4, and 5 courses in the travel, tourism, and aviation industries.
Our students learn invaluable transferable skills specifically for the industry, which they can put to use here in New Zealand or take with them around the world. At SFH, our tutors have all worked in the industry, and we maintain many strong connections with local tourism providers.
In fact, SFH has created such a reputation for producing skilled and passionate graduates, that our students are always in demand from industry employers.
In addition, our strong focus on employment preparation and career guidance means that graduates are work-ready on course completion, and in many cases, already have job offers from employers through our career expos, industry networking events, and the sector-wide recruitment services made available to employers.
By studying in 2021, students will graduate in 12-18 months, at which point the industry could be even more exciting, and when it will likely look very different than what it does right now.
With our qualifications, you’ll be ready to enter the workforce at the exact moment the global travel industry is once again kicking off – and in genuine need of qualified workers who love to travel, meet people, and enjoy new experiences.
Could that be you?
Learn more about our 2021 courses and get in touch to kick start an exciting and rewarding career in tourism, travel, and aviation.
Did you know that you can enrol with the International Travel College (ITC), and complete your course with distance learning for free?
The New Zealand Fees Free initiative allows many students to study for free, even if it’s been a while since you left school, or if you are distance learning with Study From Home.
Here’s a little more about the initiative, which courses you can enrol in with Study From Home, and how to claim your free study!
What is the Fees Free initiative?
The Fees Free initiative is a relatively new New Zealand government scheme that allows students to study for free for one year, or claim two years of free training.
This means that the government will pay your tuition costs for a year, greatly reducing the cost of study for some students, and completely covering it for others.
Am I eligible to study for free with the Fees Free initiative?
Many students are surprised to learn that they are eligible for the Fees Free initiative as they might have left school years ago, or are planning to study from home instead of at a college or university.
It is likely that you are eligible for Fees Free if this will be your first year of tertiary study after high school, regardless of when you left high school. Also, there aren’t any age limits on the initiative, so it’s ideal for those looking to return to study.
There are certain restrictions around where you can study, as not all training institutions are included in the initiative. The good news is that ITC is an affiliated provider, so courses – even if you choose Study From Home – are part of the initiative.
Keep in mind that Fees Free also only applies to Level 3 study and above, which is essentially any post-secondary school programme.
You can learn more about the Fees Free eligibility criteria on the official website here.
Study From Home with the Fees Free initiative
There are numerous courses available with ITC via Study From Home that you can take for free.
- New Zealand Certificate in Tourism with a strand in Tourism and Travel Level 3
- New Zealand Certificate in Tourism with a strand in Aviation Level 3
- New Zealand Certificate in Travel Level 4
- New Zealand Diploma in Tourism and Travel Level 5
All of these courses are Level 3 or above, meaning they are all eligible for the Fees Free initiative. Importantly, they all also offer important skills and knowledge for students looking to find careers in the travel, tourism, and aviation industries.
If you do find that you are not eligible to apply for the Fees Free initiative, keep in mind that you can still study with us. Our friendly and knowledgeable team is more than happy to help you apply for a StudyLink loan that can lend you the funds to take the course of your choosing and invest in your future.
What our Study From Home tutors think of the Fees Free initiative
We asked Lynelle Panton, one of our wonderful Study From Home tutors, what she thought about the initiative and how it helps distance learning students.
“Many people would love to study, but for various reasons such as family commitments or work, they simply can’t. Study From Home allows these people who can’t attend on-campus courses the ability to achieve their goals of furthering their education in an industry they are passionate about. We have now been able to tie this in with Fees Free to allow students to gain their qualification and start out in their chosen career without having a huge debt behind them.”
“This is such a huge opportunity for anyone who wants to study but couldn’t,” she explained.
How to apply for Fees Free study
Applying for Fees Free study is a simple process.
All you need to do is first check that you are eligible for the initiative by visiting the Fees Free website and entering your National Student Number (NSN). This will immediately tell you whether or not you are eligible.
If you are eligible, you simply apply to Study From Home as you would normally (by getting in touch!), and the Tertiary Education Commission will let us know that your fees will be covered, and will pay us directly for the course.
Should you have any questions at all, or if you have checked your eligibility and are ready to apply for an exciting distance learning course from Study From Home, don’t hesitate to get in touch with us today.
Study From Home success: We speak to one of the first students completing the level 5 Diploma in Tourism & Travel onlinePosted on 28/10/2020 by Hayley Clark
Study From Home recently started offering the New Zealand Diploma in Tourism and Travel at level 5 on our popular Study From Home platform. It is an intensive one-year diploma that offers students the skills and knowledge they need for a general management career in the industry.
While students of ITC have been able to study this diploma for more than 15 years, it is new to Study From Home, and we have been keeping a close eye on the first group of students to work their way through this fast-paced and challenging course.
One of those students is Marise Barrett, who is currently working her way through the diploma. She has already completed the New Zealand Certificate in Tourism (Level 3) and the New Zealand Certificate in Travel (Level 4), and already has experience working in the industry.
We recently spoke to her to see how she was finding the diploma and the experience of studying from home. (more…)Posted in News, Student Success | Tagged Distance Learning, Online courses, online learning, study from home, Tourism training |